{"id":27163,"date":"2023-07-10T15:47:12","date_gmt":"2023-07-10T14:47:12","guid":{"rendered":"\/gb\/en\/blog\/?p=27163"},"modified":"2023-09-14T12:33:39","modified_gmt":"2023-09-14T11:33:39","slug":"say-hello-to-ringcentrals-redesigned-app","status":"publish","type":"post","link":"\/gb\/en\/blog\/say-hello-to-ringcentrals-redesigned-app\/","title":{"rendered":"Say Hello to RingCentral’s Redesigned App"},"content":{"rendered":"

With more than 7+ billion calls clocked on RingCentral each year,<\/b><\/span><\/a> our app has become a cornerstone for businesses to communicate with customers, partners, and employees alike. Today, guided by user research and customer feedback, we\u2019re updating the desktop app experience to be more compact and intuitive than ever, reducing distractions and empowering seamless \u201cmulti-app\u201d experiences \u2013 so you can do your best work<\/span><\/a>.<\/p>\n

A new compact design to take up less screen space<\/b><\/h2>\n

<\/p>\n

We know your desktop screen space is valuable real estate, so we\u2019ve optimised our app for a smaller footprint without sacrificing functionality. With our new Compact Mode<\/b><\/span><\/a>, easily shrink or expand RingCentral to multitask in other apps, while keeping your favorite phone features close. The new Narrow Navigation<\/b><\/span><\/a> lets you save on-screen real estate without losing access to our navigation icons, and the app has been redesigned to be perfectly responsive<\/b><\/span><\/a>, so you can enjoy a smart, resizable app where the content resizes and flows intuitively.\u00a0<\/span><\/p>\n

<\/p>\n

Quicker access to your dialpad<\/h2>\n

<\/p>\n

We\u2019ve made it even easier to access the <\/b>dialpad<\/b><\/span><\/a>,<\/b> with a dedicated tab on the sidebar (that can be broken out into its own window if needed). If you use features like On-Demand Call Recordings<\/span><\/a>, Heads-Up Display (HUD)<\/span><\/a>, and Voicemail <\/span><\/a>frequently, you can now upgrade them to main navigation for even quicker access.<\/p>\n

Voicemails and faxes unified in one inbox<\/b><\/h2>\n

We\u2019re excited to announce the return of the telephony Inbox<\/b><\/span><\/a>, back by popular demand. The inbox boosts convenience and message management with a central location for all telephony messages, including voicemail recordings<\/span><\/a> \/ transcriptions<\/span><\/a> and faxes<\/span><\/a>. Easily manage and prioritise messages without having to jump around various tabs. You\u2019ll have full control, with the ability to delete, archive, forward or mark messages as read or unread.<\/p>\n

Customise your app experience<\/b><\/h2>\n

<\/p>\n

With the new Customisable Menu<\/b>,<\/span><\/a> you can slice, dice, unify or break apart your menu to create a layout that\u2019s right for you. Modular Pop-Outs<\/b><\/span><\/a> have also been designed to make your RingCentral experience more efficient for multi-tasking and \u201cmulti-apping\u201d. Pop out your most frequently used RingCentral tools, like the dial pad <\/b>or Heads-Up Display (HUD)<\/b><\/span><\/a>, and arrange them on your desktop for easy access.<\/p>\n

For power users who want to keep the dialpad of HUD front and centre, you can \u201cpin on top\u201d<\/b> to ensure the tools you need are always in view, regardless of other open tools. Plus, by detaching these features from the larger desktop app, you free up more screen space and reduce visual clutter. We understand that customisation and convenience are key to delightful app experiences, and these enhancements are just some ways we\u2019re delivering on this.<\/p>\n

Optimised for iPad<\/b><\/h2>\n

With our new iPad optimised phone<\/b><\/span><\/a>, you can switch between your desktop and iPad seamlessly while staying connected with teams and customers. You\u2019ll have access to all of the same features as the desktop app, including the new Modular Pop-Outs and the telephony Inbox, all within a responsive and intuitive interface designed specifically for iPad<\/b><\/span><\/a>.<\/b> Whether you\u2019re in the office or on-the-go, our iPad interface ensures that you can stay productive and connected, no matter where you are.<\/p>\n

Stay focused and save battery life with \u201cLaunch in background\u201d<\/b><\/h2>\n

<\/p>\n

Stay focused while your softphone loads in the background<\/b><\/span><\/a>. By selecting this option, users can launch the app without interrupting their current task. This also enhances multi-tasking<\/b> as users can continue to work in other apps while RingCentral loads in the background. Lastly, this feature helps when you are looking to preserve battery life<\/b><\/span><\/a> \u2013 When an app is launched in the foreground, it typically consumes more battery and thus if you are on the go without your battery pack, we\u2019ve got you covered.<\/p>\n

Enhance asynchronous communications<\/b>\u00a0<\/h2>\n

Starting in June 2023, switch even more seamlessly between voice and messaging, allowing you to communicate even if you\u2019re not available at the same time<\/b><\/span><\/a>.<\/b> We\u2019re making it easier to send team messages by moving the compose button to the top of the Team Messaging menu, where users have told us they naturally look for it. Additionally, you can now choose how you want to review your team messages \u2013 either by most recent messages received or folder view. In elevating our asynchronous tools<\/b><\/span><\/a>, we help users connect in any way that suits the task at hand.<\/p>\n

<\/p>\n

\u201cMillions of people around the world use RingCentral.\u00a0<\/i><\/p>\n

These changes are about being good stewards of their time, making work life just a little more intuitive, pleasant and productive.\u201d<\/i><\/p>\n

Steven Zachok, VP Phone Product Management, RingCentral<\/b><\/p>\n

 <\/p>\n

 <\/p>\n

Want to try the new experience?<\/strong><\/h2>\n

<\/p>\n

If you are ready to take your phone to the next level, open up your desktop app and follow the simple instructions below:<\/p>\n

    \n
  1. In the bottom right corner of the desktop app, click Settings.\u00a0<\/b><\/li>\n
  2. Then click General<\/b> at the top of the next menu.<\/li>\n
  3. You will see a toggle to opt into the new app layout and consolidate inbox (beta) .\u00a0<\/b><\/li>\n
  4. Turn the toggle on<\/b><\/li>\n<\/ol>\n

    Submit feedback and build with us<\/b><\/h2>\n

    <\/p>\n

    We\u2019re always looking for new ways to innovate and improve, and we\u2019d love to hear from you. If you have any feedback for how we can make RingCentral even better, please don\u2019t hesitate to share them with us in the app in the Help <\/b>section, and then by clicking \u201cReport an Issue<\/b>\u201d in the top right corner.<\/p>\n

    Our team has worked hard to deliver an interface that\u2019s optimised for your needs, so you can focus on what matters most. Try it out for yourself and let us know what you think!<\/p>\n","protected":false},"excerpt":{"rendered":"

    With more than 7+ billion calls clocked on RingCentral each year, our app has become a cornerstone for businesses to communicate with customers, partners, and employees alike. Today, guided by … Read more “Say Hello to RingCentral’s Redesigned App”<\/span><\/a><\/p>\n","protected":false},"author":249,"featured_media":27187,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[46,54],"acf":[],"yoast_head":"\nRingCentral's Redesigned App | RingCentral UK Blog<\/title>\n<meta name=\"description\" content=\"RingCentral has updated its desktop app experience to be more compact and intuitive than ever, reducing distractions and empowering seamless \u201cmulti-app\u201d experiences \u2013 so you can do your best work.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/say-hello-to-ringcentrals-redesigned-app\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Bryan Peddie\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"RingCentral's Redesigned App | RingCentral UK Blog","description":"RingCentral has updated its desktop app experience to be more compact and intuitive than ever, reducing distractions and empowering seamless \u201cmulti-app\u201d experiences \u2013 so you can do your best work.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/gb\/en\/blog\/say-hello-to-ringcentrals-redesigned-app\/","twitter_misc":{"Written by":"Bryan Peddie","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":":\/gb\/en\/blog\/say-hello-to-ringcentrals-redesigned-app\/#article","isPartOf":{"@id":"\/gb\/en\/blog\/say-hello-to-ringcentrals-redesigned-app\/"},"author":{"name":"Bryan Peddie","@id":"\/gb\/en\/blog\/#\/schema\/person\/5e3adf81a15cd65f2945b68938543539"},"headline":"Say Hello to RingCentral’s Redesigned App","datePublished":"2023-07-10T14:47:12+00:00","dateModified":"2023-09-14T11:33:39+00:00","mainEntityOfPage":{"@id":"\/gb\/en\/blog\/say-hello-to-ringcentrals-redesigned-app\/"},"wordCount":934,"commentCount":0,"publisher":{"@id":"\/gb\/en\/blog\/#organization"},"keywords":["productivity apps","unified communications"],"articleSection":["RingCentral News"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":[":\/gb\/en\/blog\/say-hello-to-ringcentrals-redesigned-app\/#respond"]}]},{"@type":"WebPage","@id":"\/gb\/en\/blog\/say-hello-to-ringcentrals-redesigned-app\/","url":":\/gb\/en\/blog\/say-hello-to-ringcentrals-redesigned-app\/","name":"RingCentral's Redesigned App | RingCentral UK Blog","isPartOf":{"@id":"\/gb\/en\/blog\/#website"},"datePublished":"2023-07-10T14:47:12+00:00","dateModified":"2023-09-14T11:33:39+00:00","description":"RingCentral has updated its desktop app experience to be more compact and intuitive than ever, reducing distractions and empowering seamless \u201cmulti-app\u201d experiences \u2013 so you can do your best work.","breadcrumb":{"@id":":\/gb\/en\/blog\/say-hello-to-ringcentrals-redesigned-app\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":[":\/gb\/en\/blog\/say-hello-to-ringcentrals-redesigned-app\/"]}]},{"@type":"BreadcrumbList","@id":":\/gb\/en\/blog\/say-hello-to-ringcentrals-redesigned-app\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"RingCentral Blog","item":"\/gb\/en\/blog\/"},{"@type":"ListItem","position":2,"name":"RingCentral News"}]},{"@type":"WebSite","@id":"\/gb\/en\/blog\/#website","url":"\/gb\/en\/blog\/","name":"RingCentral UK Blog","description":"RingCentral News and Tips","publisher":{"@id":"\/gb\/en\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"\/gb\/en\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"\/gb\/en\/blog\/#organization","name":"RingCentral UK","url":"\/gb\/en\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"\/gb\/en\/blog\/#\/schema\/logo\/image\/","url":"\/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/ringcentral-logo.png","contentUrl":"\/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/ringcentral-logo.png","width":1921,"height":416,"caption":"RingCentral UK"},"image":{"@id":"\/gb\/en\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"\/gb\/en\/blog\/#\/schema\/person\/5e3adf81a15cd65f2945b68938543539","name":"Bryan Peddie","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"\/gb\/en\/blog\/#\/schema\/person\/image\/","url":"\/gb\/en\/blog\/wp-content\/uploads\/2022\/12\/Bryan-headshot-150x150.png","contentUrl":"\/gb\/en\/blog\/wp-content\/uploads\/2022\/12\/Bryan-headshot-150x150.png","caption":"Bryan Peddie"},"description":"Bryan is a Product Marketing Manager with experience in transforming the employee and customer journey across digital and physical channels in retailers and financial institutions. Bryan is responsible for the MVP product line, and the Global solutions for the international business.","url":"\/gb\/en\/blog\/author\/bryan-peddie\/"}]}},"_links":{"self":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/posts\/27163"}],"collection":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/users\/249"}],"replies":[{"embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/comments?post=27163"}],"version-history":[{"count":0,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/posts\/27163\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/media\/27187"}],"wp:attachment":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/media?parent=27163"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/categories?post=27163"},{"taxonomy":"post_tag","embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/tags?post=27163"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}