{"id":2714,"date":"2018-08-23T11:00:39","date_gmt":"2018-08-23T10:00:39","guid":{"rendered":"\/gb\/en\/blog\/?p=2714"},"modified":"2023-01-17T10:27:31","modified_gmt":"2023-01-17T10:27:31","slug":"ucaas-digital-transformation","status":"publish","type":"post","link":"\/gb\/en\/blog\/ucaas-digital-transformation\/","title":{"rendered":"How UCaaS Powers Digital Transformation"},"content":{"rendered":"<p class=\"lead\">Welcome to the age of digital transformation, where agility and innovation are essential.<\/p>\n<p class=\"lead\">The concept of digital transformation spreads across numerous technologies, including cloud computing, artificial intelligence, big data, and the <a href=\"\/gb\/en\/blog\/the-internet-of-things-iot-and-collaboration\/\">internet of things<\/a>. However, achieving true digital transformation isn&#8217;t just about embracing the right technologies. It&#8217;s about implementing changes that transform the entire culture of your workforce.<\/p>\n<h2><strong>Why UCaaS is critical for digital transformation<\/strong><\/h2>\n<p><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/unified-communications.html\" target=\"_blank\" rel=\"noopener noreferrer\">Unified communication as a service<\/a> (UCaaS) solutions could be the ultimate way for larger legacy companies to compete with the agility and innovation of their counterparts.<\/p>\n<p>UCaaS provides a feature-rich and portable way to empower your workforce with the most effective solutions for connectivity. Market predictions suggest that by 2020, more than half of all businesses <a href=\"https:\/\/www.uctoday.com\/guides\/technology-track\/cloud-communications\/digital-transformation\/\" target=\"_blank\" rel=\"noopener noreferrer\">will have a UCaaS system in place<\/a>.<\/p>\n<figure id=\"attachment_2728\" aria-describedby=\"caption-attachment-2728\" style=\"width: 840px\" class=\"wp-caption aligncenter\"><a href=\"\/gb\/en\/blog\/wp-content\/uploads\/2018\/08\/ucaas-component-digital-transformation.jpg\"><img decoding=\"async\" class=\"size-rcconnect_uk_2017-post-feature-1000x664 wp-image-2728\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2018\/08\/ucaas-component-digital-transformation-1000x664.jpg\" alt=\"UCaaS a critical component in digital transformation\" width=\"840\" height=\"558\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2018\/08\/ucaas-component-digital-transformation-1000x664.jpg 1000w, \/gb\/en\/blog\/wp-content\/uploads\/2018\/08\/ucaas-component-digital-transformation-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2018\/08\/ucaas-component-digital-transformation-743x493.jpg 743w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/a><figcaption id=\"caption-attachment-2728\" class=\"wp-caption-text\">Transform your communication structure with UCaaS<\/figcaption><\/figure>\n<p>UCaaS is a crucial <a href=\"\/gb\/en\/blog\/digital-transformation-why-your-business-need-to-embrace-the-cloud\/\">component in digital transformation<\/a> because it provides a simple, cost-effective, and highly secure solution for people who need scalability, flexibility, and versatility in their communication stack. With UCaaS, you take the pressure away from your IT team and transform your communication infrastructure into something ready for the future.<\/p>\n<h2><strong>Cloud delivery supports the future of work<\/strong><\/h2>\n<p>One of the most <a href=\"\/gb\/en\/blog\/benefits-moving-cloud-communications\/\" target=\"_blank\" rel=\"noopener noreferrer\">significant benefits of UCaaS<\/a> as a driver of digital transformation is that it&#8217;s a service delivered in the cloud. As businesses continue to rely on flexibility to compete with the latest digital companies and scalability to keep functionality high and costs low, the cloud has emerged as a fundamental part of digital transformation.<\/p>\n<blockquote><span class='bctt-click-to-tweet'><span class='bctt-ctt-text'><a href='https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fringcentr.al%2F2MVCDYS&#038;text=UCaaS%20enables%20organisations%20to%20build%20a%20true%20cloud%20ecosystem%20with%20real%20synergies%20between%20applications%20in%20order%20to%20increase%20efficiency%2C%20productivity%2C%20and%20user%20experience.&#038;via=RingCentralUK&#038;related=RingCentralUK' target='_blank'rel=\"noopener noreferrer\">UCaaS enables organisations to build a true cloud ecosystem with real synergies between applications in order to increase efficiency, productivity, and user experience. <\/a><\/span><a href='https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fringcentr.al%2F2MVCDYS&#038;text=UCaaS%20enables%20organisations%20to%20build%20a%20true%20cloud%20ecosystem%20with%20real%20synergies%20between%20applications%20in%20order%20to%20increase%20efficiency%2C%20productivity%2C%20and%20user%20experience.&#038;via=RingCentralUK&#038;related=RingCentralUK' target='_blank' class='bctt-ctt-btn'rel=\"noopener noreferrer\">Click To Tweet<\/a><\/span><\/blockquote>\n<p>The cloud also ensures that employees can access the right technology on the go in an era where <a href=\"https:\/\/www.hso.co.uk\/leased-lines\/technology-news\/homeworking-news\/50-of-uk-workforce-to-work-remotely-by-2020\" target=\"_blank\" rel=\"noopener noreferrer\">50% of the UK workforce<\/a> is set to work remotely by 2020. As employees become more dispersed, UCaaS is a way to keep everyone connected.<\/p>\n<h2><strong>Simplification and consolidation<\/strong><\/h2>\n<p>UCaaS is also a blessing for IT teams who need help integrating state-of-the-art technology into existing systems and platforms. UCaaS is designed for easy integration, providing IT teams with a better way to cater to the end users that need to be able to use multiple devices and access the same crucial services wherever they are.<\/p>\n<p>With numerous out-of-the-box integrations and open APIs that allow for interoperability with almost any existing business software and application, <a href=\"https:\/\/www.teamgate.com\/crm-software\/\" target=\"_blank\" rel=\"noopener nofollow noreferrer\">such as a CRM system<\/a>, help desk system, or productivity suite, the open architecture of UCaaS makes it incredibly appealing. UCaaS enables organisations to build a true cloud ecosystem with real synergies between applications in order to increase efficiency, productivity, and user experience.<\/p>\n<blockquote><span class='bctt-click-to-tweet'><span class='bctt-ctt-text'><a href='https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fringcentr.al%2F2MVCDYS&#038;text=UCaaS%20is%20useful%20for%20digital%20transformation%20in%20that%20it%20provides%20access%20to%20new%20and%20improved%20processes%20without%20asking%20you%20to%20start%20from%20scratch%20with%20a%20new%20infrastructure.&#038;via=RingCentralUK&#038;related=RingCentralUK' target='_blank'rel=\"noopener noreferrer\">UCaaS is useful for digital transformation in that it provides access to new and improved processes without asking you to start from scratch with a new infrastructure. <\/a><\/span><a href='https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fringcentr.al%2F2MVCDYS&#038;text=UCaaS%20is%20useful%20for%20digital%20transformation%20in%20that%20it%20provides%20access%20to%20new%20and%20improved%20processes%20without%20asking%20you%20to%20start%20from%20scratch%20with%20a%20new%20infrastructure.&#038;via=RingCentralUK&#038;related=RingCentralUK' target='_blank' class='bctt-ctt-btn'rel=\"noopener noreferrer\">Click To Tweet<\/a><\/span><\/blockquote>\n<p>Whilst traditional UC solutions offer a rather closed environment with limited integrations, UCaaS empowers businesses to break existing silos and infuse communications and collaboration capabilities into the systems they use every day, turning them into powerhouse and enabling users to work and communicate from their preferred environment. For example, your sales team can make calls directly from their CRM, whilst your support team can receive calls directly from their support desk environment.<\/p>\n<p>UCaaS adoption is seamless, simple, and generally stress-free.<\/p>\n\t<div class=\"cta-banner  CID-2FdM5dTp IID-6a0857e48f712\"\r\n\t\tdata-dl-custom-type=\"ctaButton\">\r\n\t\t<div class=\"cta-banner-img-wrap\">\r\n\t\t\t<div class=\"cta-banner-img\" style=\"background-image:url(\/gb\/en\/blog\/wp-content\/uploads\/2018\/08\/ringcentral-dev-platform-hero-300x230.jpg)\"><\/div>\r\n\t\t<\/div>\r\n\t\t<div class=\"cta-body\" data-dl-custom-type=\"ctaButton\">\r\n\t\t\t<span class=\"cta-sub-heading\"><\/span>\r\n\t\t\t<h3 class=\"cta-heading\">RingCentral Connect Platform&#x2122; for Developers<\/h3>\r\n\t\t\t<p>The RingCentral Connect Platform&#x2122; is built open from the ground up. Our industry-standard APIs enable developers to innovate in novel ways and add value to existing products.<\/p>\r\n\t\t\t<a class=\"rc-cta-shortcode btn btn-primary btn-lg\" data-dl-element=\"button\"\r\n\t\t\t\thref=\"https:\/\/www.ringcentral.com\/gb\/en\/platform\/developer.html\" class=\"btn btn-primary\"\r\n\t\t\t\ttarget=\"_blank\" rel=\"noopener\" data-dl-additional-info=\"RingCentral Connect Platform&#x2122; for Developers\"\r\n\t\t\t\tdata-dl-name=\"RingCentral Connect Platform&#x2122; for Developers | Learn more\">Learn more<\/a>\r\n\r\n\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n\t\n<h2><strong>Ease of management and ease of use<\/strong><\/h2>\n<p>UCaaS supports and enhances the real-time collaboration of experts in your business without overwhelming end users and IT managers. Thanks to the as-a-service model, companies can access all the functionality they need without having to worry about managing and implementing infrastructure on-premises. Here at RingCentral, our UCaaS service sets users up with everything from telephony to team collaboration, instant messaging, <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/contact-centre\/overview.html\">contact centre<\/a> functionalities, and more\u2014all without unnecessary complexity.<\/p>\n<figure id=\"attachment_466\" aria-describedby=\"caption-attachment-466\" style=\"width: 840px\" class=\"wp-caption aligncenter\"><a href=\"\/gb\/en\/blog\/wp-content\/uploads\/2018\/01\/automation-in-smarter-communications.jpg\"><img decoding=\"async\" class=\"wp-image-466 size-rcconnect_uk_2017-post-feature-1000x664\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2018\/01\/automation-in-smarter-communications-1000x664.jpg\" alt=\"UCaaS communications solution\" width=\"840\" height=\"558\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2018\/01\/automation-in-smarter-communications-1000x664.jpg 1000w, \/gb\/en\/blog\/wp-content\/uploads\/2018\/01\/automation-in-smarter-communications-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2018\/01\/automation-in-smarter-communications-743x493.jpg 743w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/a><figcaption id=\"caption-attachment-466\" class=\"wp-caption-text\">UCaaS provides an all-in-one solution.<\/figcaption><\/figure>\n<p>UCaaS provides an all-in-one solution for unified communications, keeping your productivity levels high while your in-house management requirements and costs remain low.<\/p>\n<h2><strong>Open architecture and integration with other systems<\/strong><\/h2>\n<p>Finally, one of the main reasons that UCaaS is so useful for digital transformation is that it provides you with access to new and <a href=\"https:\/\/www.process.st\/business-process-automation-guide\/\">business process automation<\/a> without asking you to start from scratch with a new infrastructure. UCaaS comes with an open architecture and APIs so that it fits naturally into your existing technology stack.<\/p>\n<h2><strong>It&#8217;s time to transform with UCaaS<\/strong><\/h2>\n<p>As the technology available in the communication environment continues to evolve, UCaaS offers instant agility for modern brands. With UCaaS, you can access flexibility, scalability, and functionality for team members across the globe.<\/p>\n<p class=\"uc-expo-cta text-center\"><span style=\"font-size: 24px; line-height: 30px;\">Find out how RingCentral can help your business with digital transformation.<\/span><span class=\"text-center\" style=\"display: block;\"><a class=\"btn btn-primary btn-lg\" style=\"margin-top: 16px; font-weight: bold;\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to the age of digital transformation, where agility and innovation are essential. The concept of digital transformation spreads across numerous technologies, including cloud computing, artificial intelligence, big data, and &hellip; <a href=\"\/gb\/en\/blog\/ucaas-digital-transformation\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;How UCaaS Powers Digital Transformation&#8221;<\/span><\/a><\/p>\n","protected":false},"author":244,"featured_media":2725,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How UCaaS Powers Digital Transformation | RingCentral UK Blog<\/title>\n<meta name=\"description\" content=\"Digital transformation with UCaaS provides cost-effective and highly secure solution for people who need scalability and flexibility in their communication.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/ucaas-digital-transformation\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How UCaaS Powers Digital Transformation | RingCentral UK Blog","description":"Digital transformation with UCaaS provides cost-effective and highly secure solution for people who need scalability and flexibility in their communication.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/gb\/en\/blog\/ucaas-digital-transformation\/","twitter_misc":{"Written by":"RingCentral Team","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":":\/gb\/en\/blog\/ucaas-digital-transformation\/#article","isPartOf":{"@id":"\/gb\/en\/blog\/ucaas-digital-transformation\/"},"author":{"name":"RingCentral Team","@id":"\/gb\/en\/blog\/#\/schema\/person\/cc4f043d2b478862a8622c28b0ebd08c"},"headline":"How UCaaS Powers Digital Transformation","datePublished":"2018-08-23T10:00:39+00:00","dateModified":"2023-01-17T10:27:31+00:00","mainEntityOfPage":{"@id":"\/gb\/en\/blog\/ucaas-digital-transformation\/"},"wordCount":854,"commentCount":0,"publisher":{"@id":"\/gb\/en\/blog\/#organization"},"articleSection":["UC - 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