{"id":26965,"date":"2023-06-22T19:17:21","date_gmt":"2023-06-22T18:17:21","guid":{"rendered":"\/gb\/en\/blog\/?p=26965"},"modified":"2023-09-14T17:27:56","modified_gmt":"2023-09-14T16:27:56","slug":"5-reasons-to-add-ringcentral-cloud-pbx-to-teams","status":"publish","type":"post","link":"\/gb\/en\/blog\/5-reasons-to-add-ringcentral-cloud-pbx-to-teams\/","title":{"rendered":"5 Reasons To Add RingCentral Cloud PBX to Your Microsoft Teams"},"content":{"rendered":"<p class=\"p1\">Highlights:<\/p>\n<ul class=\"ul1\">\n<li class=\"li1\">The built-in telephony in Microsoft Teams \u2013 and its respective Calling Plans \u2013 often don\u2019t meet the needs of enterprise users.<\/li>\n<li class=\"li1\"><b>Direct routing<\/b> connects third-party telephony carriers into Microsoft Teams.<\/li>\n<li class=\"li1\">From out-the-box deployment to 99.999% uptime SLA, here are a few reasons to consider <a href=\"https:\/\/www.ringcentral.com\/apps\/cloud-pbx-for-microsoft-teams\"><b>RingCentral Cloud PBX for your Microsoft Teams<\/b><\/a> direct routing.<\/li>\n<\/ul>\n<p class=\"p1\">Messaging, video meetings, emails \u2013 businesses today have a number of communication tools to choose from.<\/p>\n<p class=\"p1\">Yet when it comes to connecting with colleagues and customers, phone calls still reign supreme. In fact, recent research showed that <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/whyringcentral\/company\/pressreleases\/new-enterprise-communications-report-finds-90-of-business-leaders-prefer-phone-over-other-communication-tools.html\"><span class=\"s2\">90% of business leaders still prefer phone<\/span><\/a> over other communication tools.<\/p>\n<p class=\"p1\">This brings us to Microsoft Teams and its native voice services. Many businesses choose Microsoft Teams for its suite of communication tools, including messaging and video. The problem is, their phone features leave a lot to be desired for many enterprise users. So much so that businesses might seek other options to Microsoft\u2019s own Calling Plans.<\/p>\n<p><span style=\"font-weight: 400;\">\r\n\t\r\n\t<div class=\"rc-post-content-cta rc-post-content-cta_orange\">\r\n\t\t<div class=\"rc-post-content-cta-columns\">\r\n\t\t\t<div class=\"bottom-cta-img\">\r\n\t\t\t\t<img decoding=\"async\" width=\"2048\" height=\"1365\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/10\/woman-on-mobile-phone-at-desk-scaled.jpg\" class=\"responsive-image\" alt=\"Young woman talking on smart phone at home office-770\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/10\/woman-on-mobile-phone-at-desk-scaled.jpg 2048w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/10\/woman-on-mobile-phone-at-desk-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/10\/woman-on-mobile-phone-at-desk-640x427.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/10\/woman-on-mobile-phone-at-desk-768x512.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/10\/woman-on-mobile-phone-at-desk-1536x1024.jpg 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/>\t\t\t<\/div>\r\n\t\t\t<div class=\"bottom-cta-copy\">\r\n\t\t\t\t<div class=\"headline-copy\" style=\"text-align:left;\">Why do third-party Teams telephony solutions lead the market?<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"rc-post-content-cta-footer\">\r\n\t\t\t<div class=\"bottom-cta-logo-container\">\r\n\t\t\t\t<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\"\r\n\t\t\t\t\t\t\tfill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-logo-329662729\"\r\n\t\t\t\t\t\t\txmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n\t\t\t\t\t\t\t<title id=\"cta-ring-logo-329662729\">Ring Central Logo<\/title>\r\n\t\t\t\t\t\t\t<path d=\"M154 3.89618H150.386V26.9657H154V3.89618Z\" \/>\r\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" 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15.339 11.0684C15.339 7.64031 12.782 5.14423 8.04169 5.14423H0V26.9657H3.73931V18.3H8.29354C10.4143 18.3 11.4746 19.3604 11.4746 21.4811V26.9817H15.2139V21.4811C15.2139 18.3946 13.9033 17.1482 11.6302 16.6477ZM7.84117 14.9329H3.73931V8.51618H7.83956C9.86562 8.51618 11.4233 9.35998 11.4233 11.7277C11.4233 14.0955 9.85119 14.9329 7.84117 14.9329Z\" \/>\r\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\r\n\t\t\t\t\t\t\t\td=\"M19.7329 9.60219C20.2077 9.60219 20.6729 9.46262 21.0676 9.19794C21.4638 8.93485 21.7718 8.55948 21.9531 8.11994C22.1359 7.68039 22.1824 7.19754 22.091 6.73233C21.998 6.26552 21.7702 5.83721 21.4333 5.50194C21.0964 5.16506 20.6697 4.93727 20.2029 4.84423C19.7361 4.75119 19.2532 4.79931 18.8153 4.98219C18.3758 5.16506 18.002 5.47306 17.7373 5.86769C17.4742 6.26231 17.333 6.72752 17.3347 7.20235C17.3298 7.67879 17.4694 8.144 17.7325 8.54023C17.9956 8.93646 18.3726 9.24446 18.8137 9.42412C19.1041 9.54604 19.4169 9.6054 19.7329 9.60219Z\" \/>\r\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\r\n\t\t\t\t\t\t\t\td=\"M16.9769 0.548269C16.101 0.914019 15.307 1.44981 14.6364 2.12196L16.332 3.81756C16.7764 3.37 17.3041 3.01548 17.8865 2.77325C18.4688 2.53102 19.0928 2.40429 19.7232 2.40269C20.3537 2.40108 20.9777 2.523 21.5616 2.76362C22.1439 3.00264 22.6749 3.35556 23.1225 3.79991L24.8181 2.10431C23.8106 1.1001 22.5289 0.415123 21.1333 0.139206C19.7377 -0.139919 18.2907 0.00285184 16.9769 0.548269Z\" \/>\r\n\t\t\t\t\t\t<\/svg><\/span><\/div>\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"bottom-cta-link\">\r\n\t\t\t\t<a href=\"https:\/\/assets.ringcentral.com\/uk\/report\/cavell-teams-telephony-2023.pdf\" class=\"view-all view-all-brown\" target=\"_blank\"\r\n\t\t\t\t\trel=\"noopener noreferrer\" data-dl-name=\"Read the Cavell report\" data-dl-element=\"button\"\r\n\t\t\t\t\tdata-dl-additional-info=\"bottom cta banner\" data-no-auto-dl=\"true\">Read the Cavell report\t\t\t\t\t<span class=\"svg-icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"\r\n\t\t\t\t\t\t\tfill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-329662729\"\r\n\t\t\t\t\t\t\txmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n\t\t\t\t\t<title id=\"cta-ring-arrow-329662729\">Ring Central Logo<\/title>\r\n\t\t\t\t\t<path\r\n\t\t\t\t\t\td=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\"><\/path>\r\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\r\n\t\t\t\t\t\td=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\"><\/path>\r\n\t\t\t\t<\/svg><\/span><\/a>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t<\/span><\/p>\n<h2 id=\"routing\" class=\"p3\"><b>Direct routing: The basics<\/b><\/h2>\n<p class=\"p1\">Luckily, Microsoft Teams offers an alternative: direct routing. Businesses can connect their preferred third party telephony solution to Microsoft Teams for PSTN connectivity. This involves managing with their own Session Border Controller (SBC) hardware\/software to connect SIP trunks to the outside world, or having it managed by their direct routing provider.<\/p>\n<p class=\"p1\">Direct routing can be broken down into three types:<\/p>\n<ol class=\"ol1\">\n<li class=\"li1\"><b>Basic access<\/b>: Includes SIP connectivity but no phone numbers, calling minutes or advanced features, and limited support provisions.<\/li>\n<li class=\"li1\"><b>Direct routing as a service<\/b>: A subscription model that includes SIP connectivity, SBC provision and management, phone numbers, calling minutes, and only a few overlay features.<\/li>\n<li class=\"li1\"><b>Enhanced Microsoft Teams telephony service<\/b>: Built on the features of direct routing as a service, but also includes multiple additional advanced features.<\/li>\n<\/ol>\n<p class=\"p1\">Choosing the right direct routing option will depend on your needs. But if you\u2019re looking for a complete package of enterprise-grade Cloud PBX, RingCentral Cloud PBX for Microsoft Teams might be the solution for your direct routing needs.<\/p>\n<p class=\"p1\">Let\u2019s look at several advantages of having RingCentral as a partner for your Microsoft Teams deployment:<\/p>\n<h2 id=\"ease\">1. Ease of use<b><br \/>\n<\/b><\/h2>\n<p class=\"p1\">There\u2019s a lot to consider when looking for a direct routing solution, but we look at it from a bottom-up approach: what do most of your users need? Some might want more advanced features such as call reports and analytics, but when it comes to everyday users, most just want a simple interface with calling capabilities right in their Teams application.<\/p>\n<h3 class=\"p2\"><b>Our solution:\u00a0<\/b><\/h3>\n<p class=\"p1\">With <a href=\"https:\/\/netstorage.ringcentral.com\/uk\/datasheets\/cloud_pbx_for_ms_teams.pdf\">RingCentral Cloud PBX<\/a>, you can keep users at the centre of the Teams experience. Phone capabilities \u2013 such as the RingCentral dialer \u2013 are embedded natively into Teams so users never have to leave the app to make calls. The combination of phone, video, and messaging gives your entire workforce a unified suite of communication tools all in one convenient location.<\/p>\n<p class=\"p1\">What\u2019s more, native PSTN in 40+ countries and virtual numbers in more than 100 nations around the world allows your users to reach anywhere they need to connect, with emergency services available at all of these locations. We also <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/trust-centre.html#reliability\"><span class=\"s1\">guarantee quality of service globally<\/span><\/a> with 30+ data centres, 40+ carriers, and 200+ ISPs.<\/p>\n<h2 id=\"features\">2. Enterprise-grade features<b><img decoding=\"async\" class=\"aligncenter size-full wp-image-24976\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2023\/05\/Screen-Shot-2021-04-22-at-4.08.57-PM.webp\" height=\"1365\" \/><\/b><\/h2>\n<p>Microsoft Teams comes with a set of basic voice features, but sometimes, enterprises need more. For example, native functions such as caller ID management and call recording aren\u2019t included in Teams\u2019 Phone System.<\/p>\n<p class=\"p1\">Also, users might want both their unified communications and contact centre capabilities in the same interface. That\u2019s where RingCentral comes in.<\/p>\n<h3 class=\"p2\"><b>Our solution:<\/b><\/h3>\n<p class=\"p1\">The RingCentral platform \u2013 which comes with your direct routing service \u2013 offers more advanced features that meet enterprise users\u2019 needs.<\/p>\n<p class=\"p1\">For example, users have access to advanced call queueing and custom <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/definitions\/interactive-voice-response-ivr\/\"><span class=\"s1\">IVR capabilities<\/span><\/a> that help route inbound calls. Sales agents have access to their favourite CRM integrations (such as Salesforce). IT administrators can look into call analytics and gain actionable insights into call quality, device connectivity, and other critical KPIs.<\/p>\n<p class=\"p1\">Additionally, whereas Microsoft Teams has undergone several pivots in its lifetime, RingCentral has always specialised in pure cloud communications \u2013 with over 20 years of experience addressing telephony\u2019s biggest pain points.<\/p>\n<h2 id=\"reliability\">3. Reliability: 99.999% uptime SLA<b><br \/>\n<\/b><\/h2>\n<p class=\"p2\"><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/cost-unplanned-outage\/\">Downtime brings collaboration to a standstill<\/a> \u2013 and in a future where work happens anywhere and anytime, losing even minutes of service can affect your business. Whether they are planned shutdowns for updates or unexpected outages, your service provider should guarantee a certain level of uptime SLA.<\/p>\n<p class=\"p2\"><span class=\"s1\"><a href=\"https:\/\/www.computerworld.com\/article\/3687052\/microsoft-outlook-and-teams-suffer-another-global-outage.html\">Service disruptions<\/a><\/span> continue to plague Microsoft Teams, many of which last for hours. At the same time, Microsoft guarantees an uptime SLA for the core Teams service of only 99.9%, which equates to nearly nine hours of downtime per year.<\/p>\n<h3 class=\"p3\"><b>Our solution:<\/b><\/h3>\n<p class=\"p2\">RingCentral offers several advantages in the way of uptime and reliability.<\/p>\n<p class=\"p2\">Our 99.999% uptime SLA is the gold standard in cloud services. Compared to Microsoft Teams\u2019 own SLA, RingCentral users experience only six minutes of downtime per year. And when every minute counts, teams can collaborate with confidence knowing that their communications are backed by RingCentral\u2019s high standards for reliability and business continuity.<\/p>\n<p class=\"p2\">In the event of a service disruption (such as a power outage or natural disaster), Microsoft Teams users have another option: the RingCentral App. Accessible from any device (PC, smartphone, tablet), the RingCentral App gives your users multiple ways to access their communications and peace of mind that they\u2019re not missing any important calls.<\/p>\n<h2 id=\"ready\" class=\"p3\"><b>4. Ready to deploy right out of the box<\/b><\/h2>\n<p class=\"p2\">Deploying direct routing for Microsoft Teams without the help of a third-party provider requires a considerable amount of technical and financial capability. IT teams would need to know how to use Powershell \u2013 Microsoft\u2019s proprietary management framework \u2013 as well as an SBC device to connect SIP trunks to the outside world.<\/p>\n<h3 class=\"p3\"><b>Our solution:<\/b><\/h3>\n<p class=\"p2\">With RingCentral Cloud PBX for Microsoft Teams, you can leave the operation entirely up to us. We maintain and operate the complete high-availability Teams Direct Routing infrastructure using MSFT-certified SBCs \u2013 so you don\u2019t have to.<\/p>\n<p class=\"p2\">What\u2019s more, the system can be easily managed via an intuitive, accessible-anywhere admin portal. Other than Teams\u2019 licence requirements, there are no additional RingCentral Cloud PBX fees for leveraging direct routing. It can be set up easily by engaging RingCentral Professional Services through a package which includes configuration, three hours of admin training, and ongoing support to address any technical issues.<\/p>\n<h2 id=\"do\" class=\"p1\"><b>5. Do more with third-party business apps<\/b><\/h2>\n<p class=\"p2\">Today\u2019s workers use much more than just communication apps for their day-to-day work. Calendars, CRMs, ERP, HR tools \u2013 chances are your organisation uses hundreds of business apps every day across different teams.<\/p>\n<h3 class=\"p1\"><b>Our solution:<\/b><\/h3>\n<p class=\"p2\">RingCentral\u2019s native <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/partner\/integrations.html\"><span class=\"s1\">out-of-the-box and custom integrations<\/span><\/a> simplify the communications experience and eliminate having to switch between multiple applications by connecting RingCentral with your users\u2019 favourite apps.<\/p>\n<p class=\"p2\">For example, you can schedule, start, or join video meetings directly from Microsoft Teams and access phone capabilities right from Teams chat or integrate productivity and call efficiency into Salesforce. No matter your workflow, our open platform can be customised to meet your unique business needs.<\/p>\n<h2><strong>Boost your productivity with Microsoft Teams<\/strong><\/h2>\n<p class=\"p2\">Whether your users need advanced features not available in Teams, or just want a robust phone system in their Teams interface, RingCentral has all of your bases covered.<\/p>\n<p class=\"p2\">Don\u2019t just take our word for it. Gartner has recognised us as a Magic Quadrant Leader in UCaaS for <a href=\"https:\/\/www.ringcentral.com\/lp\/gartner-magic-quadrant.html\"><span class=\"s1\">eight years in a row<\/span><\/a>.<\/p>\n<p><span style=\"font-weight: 400;\">\r\n\t\r\n\t<div class=\"rc-post-content-cta rc-post-content-cta_orange\">\r\n\t\t<div class=\"rc-post-content-cta-columns\">\r\n\t\t\t<div class=\"bottom-cta-img\">\r\n\t\t\t\t<img decoding=\"async\" width=\"2048\" height=\"1365\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/10\/woman-on-mobile-phone-at-desk-scaled.jpg\" class=\"responsive-image\" alt=\"Young woman talking on smart phone at home office-770\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/10\/woman-on-mobile-phone-at-desk-scaled.jpg 2048w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/10\/woman-on-mobile-phone-at-desk-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/10\/woman-on-mobile-phone-at-desk-640x427.jpg 640w, 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class=\"svg-icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"\r\n\t\t\t\t\t\t\tfill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-1690583280\"\r\n\t\t\t\t\t\t\txmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n\t\t\t\t\t<title id=\"cta-ring-arrow-1690583280\">Ring Central Logo<\/title>\r\n\t\t\t\t\t<path\r\n\t\t\t\t\t\td=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\"><\/path>\r\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\r\n\t\t\t\t\t\td=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\"><\/path>\r\n\t\t\t\t<\/svg><\/span><\/a>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Highlights: The built-in telephony in Microsoft Teams \u2013 and its respective Calling Plans \u2013 often don\u2019t meet the needs of enterprise users. Direct routing connects third-party telephony carriers into Microsoft &hellip; <a href=\"\/gb\/en\/blog\/5-reasons-to-add-ringcentral-cloud-pbx-to-teams\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;5 Reasons To Add RingCentral Cloud PBX to Your Microsoft Teams&#8221;<\/span><\/a><\/p>\n","protected":false},"author":130,"featured_media":27063,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 reasons to add RingCentral Cloud PBX to your Microsoft Teams | RingCentral UK Blog<\/title>\n<meta name=\"description\" content=\"If you\u2019re looking for a complete package of enterprise-grade Cloud PBX, RingCentral Cloud PBX for Microsoft Teams might be the solution.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/5-reasons-to-add-ringcentral-cloud-pbx-to-teams\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Samantha Clayton\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"5 reasons to add RingCentral Cloud PBX to your Microsoft Teams | RingCentral UK Blog","description":"If you\u2019re looking for a complete package of enterprise-grade Cloud PBX, RingCentral Cloud PBX for Microsoft Teams might be the solution.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/gb\/en\/blog\/5-reasons-to-add-ringcentral-cloud-pbx-to-teams\/","twitter_misc":{"Written by":"Samantha Clayton","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":":\/gb\/en\/blog\/5-reasons-to-add-ringcentral-cloud-pbx-to-teams\/#article","isPartOf":{"@id":"\/gb\/en\/blog\/5-reasons-to-add-ringcentral-cloud-pbx-to-teams\/"},"author":{"name":"Samantha Clayton","@id":"\/gb\/en\/blog\/#\/schema\/person\/f5e7b51c5870a1f2e6f07368d605e574"},"headline":"5 Reasons To Add RingCentral Cloud PBX to Your Microsoft Teams","datePublished":"2023-06-22T18:17:21+00:00","dateModified":"2023-09-14T16:27:56+00:00","mainEntityOfPage":{"@id":"\/gb\/en\/blog\/5-reasons-to-add-ringcentral-cloud-pbx-to-teams\/"},"wordCount":1309,"commentCount":0,"publisher":{"@id":"\/gb\/en\/blog\/#organization"},"articleSection":["UC - 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