{"id":24258,"date":"2022-07-26T08:00:16","date_gmt":"2022-07-26T07:00:16","guid":{"rendered":"\/gb\/en\/blog\/?p=24258"},"modified":"2022-09-15T09:46:58","modified_gmt":"2022-09-15T08:46:58","slug":"top-cx-innovations-2022","status":"publish","type":"post","link":"\/gb\/en\/blog\/top-cx-innovations-2022\/","title":{"rendered":"Top 10 RingCentral Customer Experience Innovations for 2022"},"content":{"rendered":"

It\u2019s no longer just \u201cnice\u201d for call centre agents to provide an exceptional contact centre experience, it\u2019s vital. According to the report, 2022 June Market Study: CX Trends, Challenges & Opportunities by <\/span>CCW<\/span><\/a>, a staggering 60% of consumers say they would switch to a competitor after just one or two bad experiences.<\/span><\/p>\n

Luckily, RingCentral has 10 new tools and features to help your service team strengthen your contact centre experience and keep your customers productive, knowledgeable and satisfied.<\/span><\/p>\n

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A third of your customers will leave after just one bad experience! See how RingCentral helped these 5 companies better serve their customers.<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t
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\r\n\t\t\t\tDownload the eBook\t\t\t\t\t\r\n\t\t\t\t\tRing Central Logo<\/title>\r\n\t\t\t\t\t<\/path>\r\n\t\t\t\t\t<\/path>\r\n\t\t\t\t<\/svg><\/span><\/a>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t<\/span><\/p>\n

We\u2019ve broken these new features down into a few helpful categories:<\/span><\/p>\n