{"id":23778,"date":"2022-06-13T12:38:18","date_gmt":"2022-06-13T11:38:18","guid":{"rendered":"\/gb\/en\/blog\/?p=23778"},"modified":"2023-08-24T15:43:28","modified_gmt":"2023-08-24T14:43:28","slug":"best-small-business-phone-system","status":"publish","type":"post","link":"\/gb\/en\/blog\/best-small-business-phone-system\/","title":{"rendered":"How To Choose the Best Small Business Phone System"},"content":{"rendered":"<p class=\"p1\">Bulky on-site PBX phone systems are a thing of the past. As businesses of all sizes <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/pstn-switch-off-impact-business\/\"><span class=\"s1\">prepare for the big switch-off<\/span><\/a> in 2025, cloud-based phone systems are the best option for forward-thinking small businesses. Cloud-based phone systems don\u2019t require a room full of equipment on site, but they provide all the features you need and want using the same <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/voip\/overview.html\">VoIP<\/a> technology over an internet connection.<\/p>\n<p class=\"p1\">Whether you\u2019re exploring new ways to connect your employees and customers or getting ready to move to a <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/voip-phones\/\"><span class=\"s2\"><b>VoIP phone<\/b><\/span><\/a> system, make sure you cover all the bases to find the best option for your company.<\/p>\n<p class=\"p1\">Here\u2019s what we\u2019ll cover today:<\/p>\n<ul class=\"ul1\">\n<li class=\"li2\"><span class=\"s3\"><span class=\"s4\">What is a \u201ccloud phone\u201d?<\/span><\/span><span class=\"s5\"><br \/>\n<\/span><\/li>\n<li class=\"li1\">How to pick the best small business phone system<\/li>\n<li class=\"li2\"><span class=\"s3\"><span class=\"s4\">Benefits of a cloud phone for small businesses<\/span><\/span><span class=\"s5\"><br \/>\n<\/span><\/li>\n<li class=\"li2\"><span class=\"s3\"><span class=\"s4\">Find the right match<\/span><\/span><\/li>\n<\/ul>\n\r\n\t\r\n\t<div class=\"rc-post-content-cta rc-post-content-cta_orange\">\r\n\t\t<div class=\"rc-post-content-cta-columns\">\r\n\t\t\t<div class=\"bottom-cta-img\">\r\n\t\t\t\t<img decoding=\"async\" width=\"2048\" height=\"1365\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2023\/06\/agent-working-at-laptop-scaled.jpg\" class=\"responsive-image\" alt=\"Portrait of smiling man wearing headphones with microphone using laptop at home.-817\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2023\/06\/agent-working-at-laptop-scaled.jpg 2048w, \/gb\/en\/blog\/wp-content\/uploads\/2023\/06\/agent-working-at-laptop-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2023\/06\/agent-working-at-laptop-640x427.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2023\/06\/agent-working-at-laptop-768x512.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2023\/06\/agent-working-at-laptop-1536x1024.jpg 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/>\t\t\t<\/div>\r\n\t\t\t<div class=\"bottom-cta-copy\">\r\n\t\t\t\t<div class=\"headline-copy\" style=\"text-align:left;\"> Find out why you need a complete cloud phone system<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"rc-post-content-cta-footer\">\r\n\t\t\t<div class=\"bottom-cta-logo-container\">\r\n\t\t\t\t<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\"\r\n\t\t\t\t\t\t\tfill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-logo-2049291793\"\r\n\t\t\t\t\t\t\txmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n\t\t\t\t\t\t\t<title id=\"cta-ring-logo-2049291793\">Ring Central Logo<\/title>\r\n\t\t\t\t\t\t\t<path d=\"M154 3.89618H150.386V26.9657H154V3.89618Z\" \/>\r\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\r\n\t\t\t\t\t\t\t\td=\"M141.313 11.6299C137.976 11.6299 135.388 13.2501 134.95 16.5546H138.504C138.754 15.3082 139.675 14.5591 141.313 14.5591C143.214 14.5591 144.086 15.6499 144.086 17.3647V18.1444H140.438C137.078 18.1444 134.593 19.6411 134.593 22.697C134.593 25.7529 136.619 27.3411 139.55 27.3411C141.826 27.3411 143.323 26.3721 144.133 24.8145H144.288V26.9529H147.716V17.4802C147.702 13.8276 145.833 11.6299 141.313 11.6299ZM140.58 24.5675C139.177 24.5675 138.303 23.8809 138.303 22.7339C138.303 21.4233 139.238 20.7383 140.921 20.7383H144.069L144.086 20.9549C144.088 23.2232 142.777 24.5675 140.58 24.5675Z\" \/>\r\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\r\n\t\t\t\t\t\t\t\td=\"M128.187 26.9657V19.2047C128.187 16.8979 129.623 15.4317 131.896 15.4317H133.321V12.0036H131.854C130.14 12.0036 128.893 12.6581 128.114 14.1243H127.988V12.0036H124.591V26.9753L128.187 26.9657Z\" 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82.3483 27.3555 86.8512 27.3555C90.6226 27.3555 93.085 25.3599 93.802 22.4291H90.2986C89.9103 23.5536 88.9559 24.3814 86.8688 24.3814ZM86.8544 14.6377C89.2222 14.6377 90.6258 15.9787 90.7204 17.8492H82.99C83.3317 15.9483 84.4834 14.6377 86.8544 14.6377Z\" \/>\r\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\r\n\t\t\t\t\t\t\t\td=\"M68.631 27.3732C74.0243 27.3732 77.0802 24.3814 77.7973 19.9395H74.1301C73.5863 21.9655 72.1105 23.836 68.6294 23.836C65.0457 23.836 62.1759 21.3912 62.1759 16.0413C62.1759 10.6914 65.0457 8.2531 68.6294 8.2531C72.2132 8.2531 73.6505 10.1236 74.1301 12.1191H77.7973C77.2037 7.6756 74.1943 4.7865 68.631 4.7865C62.6459 4.7865 58.313 8.96375 58.313 16.0927C58.313 23.2216 62.6459 27.3988 68.631 27.3988V27.3732Z\" \/>\r\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\r\n\t\t\t\t\t\t\t\td=\"M52.437 12.0036V14.0569H52.2654C51.4553 12.6244 49.7725 11.6282 47.3759 11.6282C43.8676 11.6282 40.7057 14.4034 40.7057 19.2978C40.7057 24.1921 43.8226 26.9978 47.3759 26.9978C49.6827 26.9978 51.043 26.0593 52.0841 24.4712H52.2493V27.625C52.2493 29.3078 51.3141 30.0874 49.7869 30.0874H42.4543V33.3085H49.718C53.7396 33.3085 55.8908 31.0627 55.8908 27.3844V12.0036H52.437ZM48.3689 23.7237C45.9674 23.7237 44.4402 22.2302 44.4402 19.2994C44.4402 16.3685 45.953 14.8719 48.3689 14.8719C50.7061 14.8719 52.2654 16.3653 52.2654 19.2994C52.2654 22.2334 50.7222 23.7237 48.3689 23.7237Z\" \/>\r\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\r\n\t\t\t\t\t\t\t\td=\"M28.2125 26.9657V18.3C28.2125 16.1793 29.5231 14.7917 31.6438 14.7917C33.6698 14.7917 34.8858 15.9627 34.8858 18.2535V26.9657H38.5V17.6776C38.5 13.9046 36.6664 11.6299 32.9207 11.6299C30.6444 11.6299 28.8846 12.6565 28.105 14.0586H27.9799V12.0036H24.5967V26.9753L28.2125 26.9657Z\" \/>\r\n\t\t\t\t\t\t\t<path d=\"M21.5423 12.0036H17.9282V26.9673H21.5423V12.0036Z\" \/>\r\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\r\n\t\t\t\t\t\t\t\td=\"M11.6302 16.6477V16.5017C13.8424 15.8905 15.339 14.4051 15.339 11.0684C15.339 7.64031 12.782 5.14423 8.04169 5.14423H0V26.9657H3.73931V18.3H8.29354C10.4143 18.3 11.4746 19.3604 11.4746 21.4811V26.9817H15.2139V21.4811C15.2139 18.3946 13.9033 17.1482 11.6302 16.6477ZM7.84117 14.9329H3.73931V8.51618H7.83956C9.86562 8.51618 11.4233 9.35998 11.4233 11.7277C11.4233 14.0955 9.85119 14.9329 7.84117 14.9329Z\" \/>\r\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\r\n\t\t\t\t\t\t\t\td=\"M19.7329 9.60219C20.2077 9.60219 20.6729 9.46262 21.0676 9.19794C21.4638 8.93485 21.7718 8.55948 21.9531 8.11994C22.1359 7.68039 22.1824 7.19754 22.091 6.73233C21.998 6.26552 21.7702 5.83721 21.4333 5.50194C21.0964 5.16506 20.6697 4.93727 20.2029 4.84423C19.7361 4.75119 19.2532 4.79931 18.8153 4.98219C18.3758 5.16506 18.002 5.47306 17.7373 5.86769C17.4742 6.26231 17.333 6.72752 17.3347 7.20235C17.3298 7.67879 17.4694 8.144 17.7325 8.54023C17.9956 8.93646 18.3726 9.24446 18.8137 9.42412C19.1041 9.54604 19.4169 9.6054 19.7329 9.60219Z\" \/>\r\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\r\n\t\t\t\t\t\t\t\td=\"M16.9769 0.548269C16.101 0.914019 15.307 1.44981 14.6364 2.12196L16.332 3.81756C16.7764 3.37 17.3041 3.01548 17.8865 2.77325C18.4688 2.53102 19.0928 2.40429 19.7232 2.40269C20.3537 2.40108 20.9777 2.523 21.5616 2.76362C22.1439 3.00264 22.6749 3.35556 23.1225 3.79991L24.8181 2.10431C23.8106 1.1001 22.5289 0.415123 21.1333 0.139206C19.7377 -0.139919 18.2907 0.00285184 16.9769 0.548269Z\" \/>\r\n\t\t\t\t\t\t<\/svg><\/span><\/div>\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"bottom-cta-link\">\r\n\t\t\t\t<a href=\"https:\/\/assets.ringcentral.com\/uk\/report\/power-of-voice-communication.pdf\" class=\"view-all view-all-brown\" target=\"_blank\"\r\n\t\t\t\t\trel=\"noopener noreferrer\" data-dl-name=\"Learn more\" data-dl-element=\"button\"\r\n\t\t\t\t\tdata-dl-additional-info=\"bottom cta banner\" data-no-auto-dl=\"true\">Learn more\t\t\t\t\t<span class=\"svg-icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"\r\n\t\t\t\t\t\t\tfill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-2049291793\"\r\n\t\t\t\t\t\t\txmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n\t\t\t\t\t<title id=\"cta-ring-arrow-2049291793\">Ring Central Logo<\/title>\r\n\t\t\t\t\t<path\r\n\t\t\t\t\t\td=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\"><\/path>\r\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\r\n\t\t\t\t\t\td=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\"><\/path>\r\n\t\t\t\t<\/svg><\/span><\/a>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t\n<h2 id=\"what\"><b>What is a cloud phone?\u00a0<\/b><\/h2>\n<p class=\"p1\">For a long time, clunky on-premises phone systems that took days to install and deploy were the only option. But now, many businesses are turning to\u00a0 <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/voip\/overview.html\"><span class=\"s2\"><b>VoIP<\/b><\/span><\/a> technology as a more user-friendly, agile, and streamlined alternative.\u00a0 But <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/voip\/overview.html\"><span class=\"s2\"><b>what is VoIP<\/b><\/span><\/a>?<\/p>\n<p class=\"p1\">VoIP stands for Voice over Internet Protocol. It is also referred to as IP telephony, internet telephony or internet calling. It\u2019s an alternative to a public switched telephone network (PSTN). While it may sound it, a <a href=\"\/gb\/en\/blog\/voip-phones\/\">VoIP phone<\/a> system is not complicated. So what exactly is a cloud phone then?<\/p>\n<p class=\"p1\">Simply put, a cloud phone is a phone system that runs entirely over an internet connection (a.k.a. <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/cost-effective-voip-service\/\"><span class=\"s1\">VoIP<\/span><\/a>), instead of with on-premises technology. A cloud phone can be answered on a desk phone or even through your computer or mobile device.<\/p>\n<h2 id=\"how\" class=\"p1\"><b>How to pick the best small business phone system<\/b><\/h2>\n<p class=\"p2\">When choosing your business phone system, you want to make sure it has all the features you will need.<\/p>\n<ul class=\"ul1\">\n<li class=\"li2\">Will you need <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/call-routing-faqs-how-to-divert-calls-redirect-and-more\/\"><span class=\"s2\">call routing<\/span><\/a>, auto-attendant, or call forwarding?<\/li>\n<li class=\"li2\">Are you looking for the cloud version of a PBX system, or a virtual phone system that can be used in any location?<\/li>\n<li class=\"li2\">Are you looking for a free cloud-based system? If so, can you be content with only basic features and no live customer service?<\/li>\n<li class=\"li2\">Do you want to automate any aspects of your calling, such as using sales call lists, contacting customers to offer special promotions, or sending out messages to team members?<\/li>\n<li class=\"li2\">How does your team work on a daily basis? Could a cloud phone that includes <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/video.html\"><span class=\"s2\">video conferencing<\/span><\/a> and <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/messaging-apps\/\"><span class=\"s2\">team messaging<\/span><\/a> solutions help streamline your operations?<\/li>\n<li class=\"li2\">What kind of tech support and onboarding assistance does the provider offer? How much hands-on help would you like upfront and ongoing from them?<\/li>\n<\/ul>\n<p class=\"p2\">Once you have decided what you want from a phone system and identified all the features you will need, you may want to consider the pros and cons of different options.<\/p>\n<p class=\"p2\">While you never want to pay for features you don\u2019t need and won\u2019t use, but you may want to be forward-looking and think about features you may need as the business grows. Choose a system that includes your projected future needs as well as current ones.<\/p>\n<p class=\"p2\">In reality, the best business phone system for your business will be the one that meets your specific needs now and in the future. Typically, this now goes way beyond just phone calls or a VoIP phone system that doesn\u2019t have cloud capabilities.<\/p>\n<p class=\"p2\">Even if you think a PBX or non-cloud VoIP system is what you need, it\u2019s important to consider whether such a system will meet your needs in the future. While site-based phone systems may work for your business now, they are already outdated and will only become more so in the future.<\/p>\n<p class=\"p2\">It doesn\u2019t make sense to pay large up-front costs for a phone system that will likely be abandoned imminently as more and more businesses move to the cloud.<\/p>\n<h2 id=\"5\" class=\"p1\"><b>5 benefits for small businesses making the switch to cloud phone<\/b><\/h2>\n<p class=\"p2\">If you\u2019re still using an on-premises phone for your business, you probably already know the drawbacks of that system. They take up valuable space, require a lot of maintenance and there\u2019s limited mobility for your team.<\/p>\n<p class=\"p2\">As small businesses change and grow, the ability to quickly scale up (or down) becomes a necessity. Adding new employees, for example, requires the company to adapt its phone system to accommodate the need for more lines. So, what are the benefits of switching to a cloud phone system?<\/p>\n<h3 class=\"p1\"><b>1. Simple to use<\/b><\/h3>\n<p class=\"p2\">One of the biggest benefits of using a cloud-based phone system is how easy the system can be to use. Without any expert help, you can be up and running with your new phone system right away, rather than waiting for installation and training that could take days or weeks.<\/p>\n<p class=\"p2\">Starting to use your new phone system can be as easy as downloading an app and you are ready to go. The app is configured to be user-friendly and intuitive so that all your employees can easily understand how to use it.<\/p>\n<p class=\"p2\">In many cases, you can use your existing phones, and employees can use their own devices with the app to make the learning curve practically non-existent.<\/p>\n<p class=\"p2\">For small businesses that can\u2019t afford a large up-front cost for equipment, but can afford the small monthly fee, cloud-based phone systems can give them exactly what they need at a cost they can afford.<\/p>\n<p class=\"p2\">Similarly, small businesses can run the system with existing staff, with no hires needed to administer the system or maintain it. While some startups may have the capital to afford investment in equipment and personnel, there is simply no need to with the right cloud phone. Take <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/solutions\/small-business.html\"><span class=\"s1\">RingCentral<\/span><\/a>, for example. With a simple download, you\u2019re up and running on any device in a matter of minutes. Plus, the interface is user-friendly, even for the technophobes on your team. Jump from one-on-one calls to a conference in just one click:<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-24976\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2022\/06\/blog-GIF-active-call-controls-1.gif\" height=\"1365\" \/><\/p>\n<h3 class=\"p1\"><b>2. Flexibility to scale up (and down)<\/b><\/h3>\n<p class=\"p2\">As a business grows, so does the need to hire new employees, open new offices and onboard new customers. This requires a communications system that can scale up \u2014 or down \u2014 as the need arises.<\/p>\n<p class=\"p2\">With a cloud-based phone system, businesses can add as many extensions as they need to accommodate heightened call volume, or, if necessary, simply call in to deactivate these extra extensions. Unlike traditional systems, businesses only pay for the extensions they need for as long as they need them. This is how easy it is to add a new user with RingCentral:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-24976\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2022\/06\/Cloudphone3.png\" height=\"1365\" \/><\/p>\n<p class=\"p1\"><i>Call controls such as record, transfer, and flip are available during an active RingCentral call.<\/i><\/p>\n<h3 class=\"p1\"><b>3. Take your business with you<\/b><\/h3>\n<p class=\"p2\">Small businesses have never needed to be more agile than they are today. With an office-based phone system, you\u2019re tied to your desk and so is your team. A cloud phone system is run entirely via the Internet. That means you can answer calls on your desk phone, computer or mobile devices (without having to give out your phone number). Whether you\u2019re working in a brick-and-mortar building, your home office or the road, your customers can always get a hold of someone.<\/p>\n<p class=\"p2\">This kind of flexibility is also a huge bonus for your team. Employee retention is critical today, and a cloud phone system can allow your employees the freedom to do their best work, from anywhere.<\/p>\n<p class=\"p2\">Plus, when you\u2019re set up for remote and hybrid work, your talent pool expands globally. You can even recruit and hire <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/remote-work-resources\/\"><span class=\"s1\"><b>remote employees<\/b><\/span><\/a> from a distance if you have the right cloud phone provider. A platform like <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/solutions\/small-business.html\"><span class=\"s1\">RingCentral<\/span><\/a> combines a powerful cloud phone system with HD video conferencing and team messaging:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-24976\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2022\/06\/CloudPhone4.gif\" height=\"1365\" \/><\/p>\n<h3 class=\"p1\"><b>4. Improve customer service<\/b><\/h3>\n<p class=\"p2\">With features that allow you to quickly and easily manage calls, businesses can easily direct calls to various departments and even create greetings unique to a given department.<\/p>\n<p class=\"p2\">For example, a business could set up a holiday greeting in advance (via the administrative portal) and pre-set it to revert to the non-holiday greeting on a specified date. It could also add an on-hold message about special promotions or commonly asked questions.<\/p>\n<h3 class=\"p1\"><b>5. Make your small business feel big\u00a0<\/b><\/h3>\n<p class=\"p2\">In order to survive, small businesses need to compete with those who have much more experience, revenue and reputation than they do. In other words, small businesses need enterprise-level tools and capabilities even though they rarely have the budget for that level of solutions.<\/p>\n<p class=\"p2\">It\u2019s crucial to work smarter, not harder, and to find ways to get access to enterprise-level resources and tools without the enterprise-level price tag.<\/p>\n<p class=\"p2\">Cloud phone systems give your business the big-company polish you need at a price you can live with. This goes a long way to helping level the playing field.<\/p>\n\r\n\t\r\n\t<div class=\"rc-post-content-cta rc-post-content-cta_green\">\r\n\t\t<div class=\"rc-post-content-cta-columns\">\r\n\t\t\t<div class=\"bottom-cta-img\">\r\n\t\t\t\t<img decoding=\"async\" width=\"2048\" height=\"1217\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2023\/07\/person-working-at-desk-scaled.jpg\" class=\"responsive-image\" alt=\"Happy young businesswoman speaking on the phone in a warehouse-713\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2023\/07\/person-working-at-desk-scaled.jpg 2048w, \/gb\/en\/blog\/wp-content\/uploads\/2023\/07\/person-working-at-desk-300x178.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2023\/07\/person-working-at-desk-640x380.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2023\/07\/person-working-at-desk-768x456.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2023\/07\/person-working-at-desk-1536x913.jpg 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/>\t\t\t<\/div>\r\n\t\t\t<div class=\"bottom-cta-copy\">\r\n\t\t\t\t<div class=\"headline-copy\" style=\"text-align:left;\">Research shows employees feel most connected through voice communication?<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"rc-post-content-cta-footer\">\r\n\t\t\t<div class=\"bottom-cta-logo-container\">\r\n\t\t\t\t<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\"\r\n\t\t\t\t\t\t\tfill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-logo-1647225444\"\r\n\t\t\t\t\t\t\txmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n\t\t\t\t\t\t\t<title id=\"cta-ring-logo-1647225444\">Ring Central Logo<\/title>\r\n\t\t\t\t\t\t\t<path d=\"M154 3.89618H150.386V26.9657H154V3.89618Z\" \/>\r\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\r\n\t\t\t\t\t\t\t\td=\"M141.313 11.6299C137.976 11.6299 135.388 13.2501 134.95 16.5546H138.504C138.754 15.3082 139.675 14.5591 141.313 14.5591C143.214 14.5591 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24\"\r\n\t\t\t\t\t\t\tfill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-1647225444\"\r\n\t\t\t\t\t\t\txmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n\t\t\t\t\t<title id=\"cta-ring-arrow-1647225444\">Ring Central Logo<\/title>\r\n\t\t\t\t\t<path\r\n\t\t\t\t\t\td=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\"><\/path>\r\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\r\n\t\t\t\t\t\td=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\"><\/path>\r\n\t\t\t\t<\/svg><\/span><\/a>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t\n<h2 id=\"find\" class=\"p1\"><b>Find your cloud phone match for your small business<\/b><\/h2>\n<p class=\"p2\">Your phone system plays a critical role in business operations and the experience customers have with your small business. Migrating your phone system to the cloud can help you to manage costs better, give your team the time needed to focus on growing your business and prepare your organisation to meet the future of business communications head-on.<\/p>\n<p class=\"p2\">When in doubt, be sure to look for a cloud phone provider that offers the kind of hands-on customer service and tech support that puts you at ease.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bulky on-site PBX phone systems are a thing of the past. As businesses of all sizes prepare for the big switch-off in 2025, cloud-based phone systems are the best option &hellip; <a href=\"\/gb\/en\/blog\/best-small-business-phone-system\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;How To Choose the Best Small Business Phone System&#8221;<\/span><\/a><\/p>\n","protected":false},"author":130,"featured_media":23784,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[271,9],"tags":[74,37],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Pick a Small Business Phone System | RingCentral UK Blog<\/title>\n<meta name=\"description\" content=\"Make sure you cover all the bases to find the best small business phone system for your company this year.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/best-small-business-phone-system\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Samantha Clayton\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How To Pick a Small Business Phone System | RingCentral UK Blog","description":"Make sure you cover all the bases to find the best small business phone system for your company this year.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/gb\/en\/blog\/best-small-business-phone-system\/","twitter_misc":{"Written by":"Samantha Clayton","Est. reading time":"8 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