{"id":22151,"date":"2021-12-13T10:00:24","date_gmt":"2021-12-13T10:00:24","guid":{"rendered":"\/gb\/en\/blog\/?p=22151"},"modified":"2023-01-16T12:24:45","modified_gmt":"2023-01-16T12:24:45","slug":"punchalert-for-ringcentral","status":"publish","type":"post","link":"\/gb\/en\/blog\/punchalert-for-ringcentral\/","title":{"rendered":"How to Keep Employees Safe and Informed: PunchAlert for RingCentral"},"content":{"rendered":"<p><strong><span data-preserver-spaces=\"true\">Highlights:<\/span><\/strong><\/p>\n<ul>\n<li><span data-preserver-spaces=\"true\">PunchAlert and RingCentral offer emergency reporting from the <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/product-overview.html\">RingCentral app<\/a> for organisations, <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/cloud-communications-solutions-for-healthcare.html\">healthcare<\/a> and <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/industry-solutions\/education-cloud-phone-systems.html\">education<\/a> providers.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Improve security, streamline communications and get location awareness through the integration.<\/span><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Businesses are facing a growing number of incidents that can impact the wellbeing of their employees. In fact, major workplace incident-related injuries\u00a0<\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.hse.gov.uk\/statistics\/pdf\/fatalinjuries.pdf\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">increased by 29% in the UK between March 2020 and March 2021<\/span><\/a><span data-preserver-spaces=\"true\">. The aftermath of an emergency, whether in <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/cloud-education-solutions.html\">schools<\/a>, healthcare settings or offices and the failure to prepare, leaves the business and its employees vulnerable. It also impacts an organisation&#8217;s ability to operate.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">A delay in response inevitably prolongs an incident \u2013 costing you valuable time and resources in the process.<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">What does the future of incident management look like?<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">Before the pandemic, many employees commuted to offices from Monday to Friday. This dynamic meant that health and safety concerns were predominantly office-based. Managers would focus on the welfare of their staff within the four walls of the office, but there was much less emphasis placed on employees working in alternative locations.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">As more organisations turn towards less traditional operating methods, such as <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/resources\/remote-central.html\">hybrid and remote working<\/a>, manual forms of emergency response and employee welfare are limited. Calling employees one by one is much too time-consuming during a time-critical situation, and missing a call leaves both the employee and the employer in the dark.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Fortunately, developments in technology are providing solutions to many incident management challenges. Whether it be warning individuals of a nearby incident, giving peace of mind to friends, family and employers, or communicating practical advice to keep safe.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">But how can technology give businesses with a large and varied workforce the ability locate and protect their employees?<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">What is PunchAlert for RingCentral?<\/span><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-22157\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/12\/PunchAlert-phone.png\" alt=\"PunchAlert phone-688\" width=\"390\" height=\"736\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/12\/PunchAlert-phone.png 390w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/12\/PunchAlert-phone-159x300.png 159w\" sizes=\"(max-width: 390px) 100vw, 390px\" \/><\/p>\n<p><span data-preserver-spaces=\"true\"><a href=\"https:\/\/www.ringcentral.com\/apps\/punch-alert\">PunchAlert for RingCentral<\/a> makes it possible to report an emergency quickly to internal response teams or the closest 999 operator from any RingCentral app without losing critical time navigating between applications or screens. Therefore u<\/span><span data-preserver-spaces=\"true\">sers can communicate more efficiently and resolve incidents faster while creating a detailed record and report of the incident.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Organisations in countries such as the US and UK are using PunchAlert to:<\/span><\/p>\n<ul>\n<li><span data-preserver-spaces=\"true\">Manage emergencies from mobile devices.\u00a0<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Crowdsource safety tips and incidents from employees, customers or visitors.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Send announcements to employees, customers, students or guests.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Create a community of safety.\u00a0<\/span><\/li>\n<\/ul>\n<h2><span data-preserver-spaces=\"true\">How can you manage emergencies through mobile devices?<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">PunchAlert for RingCentral users can tap into a number of features when dealing with an emergency. Here&#8217;s an overview:\u00a0<\/span><\/p>\n<ol>\n<li><span data-preserver-spaces=\"true\">Responder chat: Allows responders to chat privately and with the person who reported the emergency.\u00a0<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Mass notifications: Send emergency updates to the entire organisation or designated groups.\u00a0<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Emergency plan distribution: Automatically send emergency plans to everyone&#8217;s phones.\u00a0<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Real-time location capture inside geo-fences: View the emergency location and everyone&#8217;s whereabouts on the emergency map.\u00a0<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Crowdsourced photos and videos: Post and receive emergency information from all users by text, voice recording, photo and video.\u00a0<\/span><\/li>\n<\/ol>\n\t\t<style>\r\n\t\t\t@media (min-width: 768px) {\r\n\t\t\t\t.bottom-cta .bottom-cta-img {\r\n\t\t\t\t\tfloat: left;\r\n\t\t\t\t\twidth: 50%;\r\n\t\t\t\t}\r\n\t\t\t}\r\n\r\n\t\t\t.bottom-cta .bottom-cta-img img {\r\n\t\t\t\twidth: 100%;\r\n\t\t\t}\r\n\r\n\t\t\t.bottom-cta {\r\n\t\t\t\tbackground: #001138;\r\n\t\t\t\tpadding: 30px;\r\n\t\t\t}\r\n\r\n\t\t\t.bottom-cta .bottom-cta-copy {\r\n\t\t\t\tpadding: 0 30px;\r\n\t\t\t\toverflow: hidden;\r\n\t\t\t\tcolor: #fff;\r\n\t\t\t}\r\n\r\n\t\t\t.bottom-cta .bottom-cta-copy .btn-primary {\r\n\t\t\t\twidth: 100%;\r\n\t\t\t}\r\n\t\t<\/style>\r\n\t\t<div class=\"bottom-cta  CID-cta-2FdM5dTp IID-cta-6a416a03b2d7d\"\r\n\t\t\tdata-dl-custom-type=\"cta\">\r\n\t\t\t<div class=\"bottom-cta-img\">\r\n\t\t\t\t<img decoding=\"async\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/12\/PunchAlert.jpg\" alt=\"Call to action banner\">\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"bottom-cta-copy\">\r\n\t\t\t\t<span style=\"font-size: 24px; line-height: 30px;\"><\/span>\r\n\t\t\t\t<span class=\"text-center\" style=\"display: block;\">\r\n\t\t\t\t<a class=\"rc-cta-shortcode btn btn-primary btn-lg\" data-dl-element=\"button\"\r\n\t\t\t\t\tclass=\"btn btn-primary btn-lg\" style=\"margin-top: 16px; font-weight: bold;\"\r\n\t\t\t\t\ttitle=\"PunchAlert for RingCentral\" href=\"https:\/\/www.ringcentral.com\/apps\/punch-alert\" target=\"_blank\"\r\n\t\t\t\t\trel=\"noopener noreferrer\" data-dl-additional-info=\"\"\r\n\t\t\t\t\tdata-dl-name=\" | More about PunchAlert\">More about PunchAlert<\/a>\r\n\t\t\t<\/span>\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"clearfix\"><\/div>\r\n\t\t<\/div>\r\n\t\t\n<h2><span data-preserver-spaces=\"true\">What are the benefits of an all-in-one safety communication solution?<\/span><\/h2>\n<p><strong><span data-preserver-spaces=\"true\">Improve security:<\/span><\/strong><span data-preserver-spaces=\"true\">\u00a0Pressing the panic button allows you to instantly alert on-site emergency responders of a potential life-threatening situation.<\/span><\/p>\n<p><strong><span data-preserver-spaces=\"true\">Streamline communication<\/span><\/strong><span data-preserver-spaces=\"true\">: Enables you to submit relevant content or information. This means emergency responders can deliver mass updates and instructions during emergencies.<\/span><\/p>\n<p><strong><span data-preserver-spaces=\"true\">Location awareness:<\/span><\/strong><span data-preserver-spaces=\"true\">\u00a0Captures the location of an initial report and actively monitors the location of everyone until the organisation handles the emergency.\u00a0<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">What are the pros for RingCentral customers?<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">Now you understand some of the overall benefits, let&#8217;s look at the specifics for responders and users.\u00a0<\/span><\/p>\n<h3><span data-preserver-spaces=\"true\">PunchAlert for RingCentral for internal responders<\/span><\/h3>\n<ul>\n<li><span data-preserver-spaces=\"true\">Dedicated responder chat channel<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">The exact location of the reported emergency<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Ability to quickly deliver mass updates or instructions during an emergency<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Add single or multiple emergency plans to an emergency category for distribution during an emergency<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Activate Lockdown<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Detailed post-emergency reporting<\/span><\/li>\n<\/ul>\n<h3><span data-preserver-spaces=\"true\">PunchAlert for RingCentral for users<\/span><\/h3>\n<ul>\n<li><span data-preserver-spaces=\"true\">Report an emergency to responders or 999 with a single click of a button<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Privately post content to responders as a photo, video or recording<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Send emergency location and type of emergency immediately when reporting<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Report emergencies through RingCentral Mobility<\/span><\/li>\n<\/ul>\n<h2><span data-preserver-spaces=\"true\">\u00a0<\/span><span data-preserver-spaces=\"true\">How do you set up PunchAlert for RingCentral?\u00a0<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">With your most important assets being your people, there&#8217;s always more you can do to protect them in the event of an emergency. You can get started with PunchAlert for RingCentral today if you are a\u00a0<\/span><a class=\"editor-rtfLink\" href=\"https:\/\/punchalert.com\/\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">PunchAlert<\/span><\/a><span data-preserver-spaces=\"true\"> customer with a subscription. The account used to authorise the integration must be a SuperAdmin in their instances of both RingCentral and PunchAlert.<\/span><\/p>\n\t\t<div class=\"uc-expo-cta-2 style-4  CID-cta-2FdM5dTp\"\r\n\t\t\tdata-dl-custom-type=\"ctaButton\">\r\n\t\t\t<div class=\"inner-container\">\r\n\t\t\t\t<div class=\"text\">\r\n\t\t\t\t\t<span>Protect your employees in the event of an emergency.<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"button\">\r\n\t\t\t\t\t<span class=\"\">\r\n\t\t\t\t\t\t<a class=\"rc-cta-shortcode btn btn-primary btn-lg\" data-dl-element=\"button\"\r\n\t\t\t\t\t\t\tclass=\"btn btn-primary btn-lg\" href=\"https:\/\/www.ringcentral.com\/apps\/punch-alert\"\r\n\t\t\t\t\t\t\tdata-dl-additional-info=\"Protect your employees in the event of an emergency.\"\r\n\t\t\t\t\t\t\tdata-dl-name=\"Protect your employees in the event of an emergency. | Learn more\" target=\"_blank\"\r\n\t\t\t\t\t\t\trel=\"noopener\" title=\"Get PunchAlert for RingCentral\">Learn more<\/a>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"clearfix\"><\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\n","protected":false},"excerpt":{"rendered":"<p>Highlights: PunchAlert and RingCentral offer emergency reporting from the RingCentral app for organisations, healthcare and education providers. Improve security, streamline communications and get location awareness through the integration. &#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211; Businesses &hellip; <a href=\"\/gb\/en\/blog\/punchalert-for-ringcentral\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;How to Keep Employees Safe and Informed: PunchAlert for RingCentral&#8221;<\/span><\/a><\/p>\n","protected":false},"author":244,"featured_media":22155,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[74,178],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Keep Employees Safe and Informed | RingCentral UK Blog<\/title>\n<meta name=\"description\" content=\"How can 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