{"id":22024,"date":"2021-11-25T11:00:09","date_gmt":"2021-11-25T11:00:09","guid":{"rendered":"\/gb\/en\/blog\/?p=22024"},"modified":"2021-11-24T18:53:52","modified_gmt":"2021-11-24T18:53:52","slug":"teleworking","status":"publish","type":"post","link":"\/gb\/en\/blog\/teleworking\/","title":{"rendered":"Teleworking: Everything you need to know about this work solution"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Team meetings in bed. Write-ups by the coffee machine. Virtual hang-outs. It\u2019s what a day in the life of a remote worker has come to symbolise; flexibility and freedom.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Employees can hide under their covers and type away, while office giants can cut down on rent and enjoy the benefits of telecommunications.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If only it was that simple!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While the coronavirus pandemic and on and off again lockdowns have made the remote work arrangement even more popular, it\u2019s not as simple as it\u2019s cut out to be.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Face-to-face communications are still important, but as we edge towards a more digital future, it\u2019s time we face the facts. Remote working, AKA telecommunications, is here to stay. It offers a whole lot more flexibility than in-office working, but you\u2019ll need to navigate it carefully if you want to be successful. Keeping a number of employees engaged from afar via homeworking is never easy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Read on to learn more about teleworking, and the best strategies for remote working bliss.<\/span><\/p>\n<h2><strong>What is teleworking?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Teleworking, also known as telecommuting, is essentially remote working. A land that was once roamed by the self-employed, the new environment of \u201cworking from home\u201d has recently risen to far greater prevalence.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In a nutshell, teleworking is driven by the technology that enables you to work from home. ICT (information communications technology) and telecommunication systems allow employees to meet up virtually, submit work on the cloud, and attend video meetings. From simple phone systems to full-blown <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/unified-communications.html\">UCaaS<\/a> systems, teleworking can be done in a number of ways.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The number of telecommuters has grown substantially since the coronavirus hit. A study done by Eurofound estimates that <\/span><strong><a href=\"https:\/\/ec.europa.eu\/jrc\/sites\/default\/files\/jrc120945_policy_brief_-_covid_and_telework_final.pdf\">up to 40% of respondents working in the EU<\/a><\/strong><span style=\"font-weight: 400;\"> began to telework as a direct result of the pandemic.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Countries in the European Union, including the Netherlands, Spain, Portugal, Finland, and Sweden, were some of the first to make the big move to remote working (and the United Kingdom is up there with them, too).<\/span><\/p>\n<h2><strong>What are the technological requirements for teleworking?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Some of the main technological requirements for a successful telework strategy include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Computer<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You\u2019ll need to ensure all employees are equipped with up-to-date computers (good news for Microsoft and the like). They\u2019ll also need to have all your company\u2019s software and tech, and have all the communication platforms you intend to use integrated into their systems.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Stable internet<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Stable internet is key to a successful telework strategy. Without it, remote work crumbles. Make sure all employees are set up with a fast and stable <a href=\"\/gb\/en\/blog\/ultimate-guide-to-broadband-for-your-home-office\/\">internet connection<\/a> that allows them to communicate and perform their tasks online with ease.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Email<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Some things never change, and email being a must for professional communication is one of those things. While you\u2019ll still want to incorporate some video chat into the mix, email is a great way of firing things across quickly.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Fax machine<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Fax really isn\u2019t dead (unless you\u2019re still using old legacy equipment). Make sure your business is equipped with an online faxing system that hooks up to your email, so you can send and receive documents online.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Mobile phone<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This shouldn\u2019t really be a problem in our day and age, but mobile phones will become super important in remote work. Though most things can be done via the computer, there might be times when an employee needs to make an impromptu call\u2014make sure their mobile has all your company software installed to make the job easier.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Video conferencing equipment<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">A must for any remote working team, video conferencing equipment is key to keeping your team together and creating a sense of companionship and social activity. Though it\u2019s not actually face-to-face, it gives everyone a chance to see each other live in the moment. It\u2019s also a lot easier to pick up on body language and physical cues during a video call.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-22039 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/RingCentral-Video-Conferencing-Platform.jpg\" alt=\"RingCentral Video Conferencing Platform\" width=\"1194\" height=\"589\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/RingCentral-Video-Conferencing-Platform.jpg 1194w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/RingCentral-Video-Conferencing-Platform-300x148.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/RingCentral-Video-Conferencing-Platform-640x316.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/RingCentral-Video-Conferencing-Platform-768x379.jpg 768w\" sizes=\"(max-width: 1194px) 100vw, 1194px\" \/><\/p>\n<p><b>Pro-tip: <\/b><span style=\"font-weight: 400;\">Toggling between different applications is time-consuming. Instead of shifting between a video conferencing tool and messaging app, have all your communication needs met from one, central location with RingCentral. A <\/span><strong><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/\">global cloud platform<\/a><\/strong><span style=\"font-weight: 400;\"><strong>,<\/strong> RingCentral provides access to a range of communication channels from video and SMS messaging to your business phone system.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h2><strong>Teleworking benefits<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Teleworking presents a wide range of benefits for employees and employers:<\/span><\/p>\n<h3><strong>For employers<\/strong><\/h3>\n<h4 style=\"padding-left: 40px;\"><strong>1. Reduces office running costs and overheads<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">One of the great things about teleworking is that it cuts your office rent. This is especially true if you decide to go fully remote, as you\u2019ll be able to give up your office space completely and save on rent expenses each month (particularly useful where real estate is expensive, like London or New York).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You\u2019ll still cut costs even if you choose to go down a <\/span><strong><a href=\"\/gb\/en\/blog\/what-can-we-expect-from-the-hybrid-workplace\/\">hybrid<\/a><\/strong><span style=\"font-weight: 400;\"> route. The fewer people there are working in the office, the less money you\u2019ll need to spend on running it and maintaining it.\u00a0<\/span><\/p>\n<h4 style=\"padding-left: 40px;\"><strong>2. Minimises travel-related problems<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Ever run into problems when an employee turns up late because of a long commute? Teleworking virtually (yep, that\u2019s a pun) eliminates this problem as employees will be at home, ready to get to work on the dot.\u00a0<\/span><\/p>\n<h4 style=\"padding-left: 40px;\"><strong>3. Wider choice of candidates for recruitment<\/strong><\/h4>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-22043 size-large\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/Benefits-of-teleworking-640x426.jpg\" alt=\"Benefits of teleworking\" width=\"640\" height=\"426\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/Benefits-of-teleworking-640x426.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/Benefits-of-teleworking-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/Benefits-of-teleworking-768x511.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/Benefits-of-teleworking-1536x1022.jpg 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/Benefits-of-teleworking-scaled.jpg 2048w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/Benefits-of-teleworking-743x493.jpg 743w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/Benefits-of-teleworking-1000x664.jpg 1000w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Another great thing about teleworking is the talent pool and labour market it opens up to your business. With an office environment, you\u2019re limited to the talent within your region.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since teleworking can be done from anywhere, it opens up the possibility of recruiting a global team\u2014more diversity and more talent! This means you can snap up great candidates from remote locations and explore talent that\u2019s beyond your usual scope.<\/span><\/p>\n<h4 style=\"padding-left: 40px;\"><strong>4. Increases employee productivity\u00a0<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Teleworking gives your team members more flexibility and versatility. They get to choose where they work from, making for a more comfortable working environment. This is particularly crucial to workers with young children or other non-work commitments.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And when they\u2019re more comfortable, they\u2019re more likely to <\/span><strong><a href=\"\/gb\/en\/blog\/11-best-productivity-hacks-for-small-business-team\/\">get work done efficiently and fast<\/a>.<\/strong><\/p>\n<h3><strong>For employees<\/strong><\/h3>\n<h4 style=\"padding-left: 40px;\"><strong>1. Comfortable environment\u00a0<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Teleworking empowers employees to work from a location that best suits them. This could be their own home office, their favourite coffee shop, or even their child\u2019s daycare\u2014the point is, <\/span><strong><a href=\"\/gb\/en\/blog\/9-common-pitfalls-of-hybrid-remote-work-and-how-to-avoid-them\/\">remote work<\/a><\/strong><span style=\"font-weight: 400;\"> gives employees greater flexibility and versatility.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not only does this improve their productivity and sense of well-being, but it also enables them to better juggle their private, family life with their working responsibilities.\u00a0<\/span><\/p>\n<h4 style=\"padding-left: 40px;\"><strong>2. No work-related travel cost<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Since teleworking is done from home, employees will save a lot of money they would otherwise spend on long commutes!\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It might not seem like much, but commutes can really add up at the end of the month, so remote working makes a huge difference in this arena (plus, workers won\u2019t have all that commuting time to browse LinkedIn for new jobs closer to home!).<\/span><\/p>\n<h4 style=\"padding-left: 40px;\"><strong>3. Eliminates the need to relocate<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">If an employee is moving house or location, they won\u2019t need to leave their job behind or go on a crazy search. Teleworking can be done from any location, giving them the safety of a secure job no matter where they move.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Equally, if your business decides to pack up shop and relocate, then employees won\u2019t have to worry about making the trek to the new office.\u00a0<\/span><\/p>\n<h2><strong>Teleworking challenges<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Despite the benefits, it\u2019s not all roses when it comes to teleworking. You\u2019ll still face a few challenges and roadblocks, but with the right equipment and approach, you\u2019ll learn how to overcome these obstacles.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some of the most common challenges include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Security of company assets<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Since teleworking can be done from anywhere, your business information and company assets are spread out. Instead of being within one single office, they\u2019ll be found in a range of different locations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While this isn\u2019t always a problem, it can pose a slight security risk. If employees store sensitive company information on a laptop that isn\u2019t their own or use public wi-fi, there\u2019s always the chance of a security breach (though this isn\u2019t common).<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Scaling up employees effectively<\/strong><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-22047 size-large\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/Woman-having-conversation-to-her-team-with-video-conference-app-640x424.jpg\" alt=\"Woman having conversation to her team with video conference app\" width=\"640\" height=\"424\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/Woman-having-conversation-to-her-team-with-video-conference-app-640x424.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/Woman-having-conversation-to-her-team-with-video-conference-app-300x199.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/Woman-having-conversation-to-her-team-with-video-conference-app-768x509.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/Woman-having-conversation-to-her-team-with-video-conference-app-1536x1018.jpg 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/Woman-having-conversation-to-her-team-with-video-conference-app-scaled.jpg 2048w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/Woman-having-conversation-to-her-team-with-video-conference-app-743x493.jpg 743w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/Woman-having-conversation-to-her-team-with-video-conference-app-1000x664.jpg 1000w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Employees need to be set up with the right information and tasks to work from home (or anywhere) efficiently. This can make things like virtual onboarding particularly difficult, as things can easily get lost in translation.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You might find that you\u2019re spending even more time setting employees up than actually getting the job done.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Implementing employee devices\u00a0<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Another challenge that\u2019s often presented is employee devices (or the lack thereof). Not all employees will have the tech they need to do their job properly, so you\u2019ll need to make sure they\u2019re set up. This will probably cost you, but it\u2019s an investment worth making if your company is teleworking.<\/span><\/p>\n<h2><strong>Best practices in teleworking<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">While teleworking does have its challenges, with the right strategies and working arrangements, you can be successful:<\/span><\/p>\n<h3 style=\"padding-left: 40px;\"><strong>1. Prepare to design new approaches<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">You\u2019ll have to rethink your approach to work if you want teleworking to be successful. Now that your employees are working from a space they find most comfortable, lines can get a little blurred.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some will excel at getting work done early in the morning, while others might be night owls and prefer to get work done in the evening. Clocking everybody\u2019s working hours will prove to be a little difficult, so make sure deadlines are clearly communicated.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You\u2019ll also need to keep in mind your employee\u2019s personal life and working conditions away from the office. Some might have to juggle childcare and looking after their family while doing work, so try to adopt a more flexible working approach.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Keep options open for full-time and part-time work, and don\u2019t be too stringent on working hours. As long as deadlines are being met (and it\u2019s made a clear expectation), it will all work out.<\/span><\/p>\n<h3 style=\"padding-left: 40px;\"><strong>2. Design appropriate training and development opportunities<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Working remotely requires new skills and a slightly better handle on tech. Make sure your employees are up to speed with the tech they\u2019re using so they can do their job properly.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Just because you\u2019re not in the office doesn\u2019t mean training opportunities should fly out the window, either! Continue to give employees training and development opportunities so they can upskill and become experts in their field. It\u2019s also important to show them that you\u2019re supportive of their journey and career development.<\/span><\/p>\n<h3 style=\"padding-left: 40px;\"><strong>3. Ensure enough social interactions<\/strong><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-22053 size-large\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/women-chatting-online-with-RingCentral-App-640x427.jpg\" alt=\"Women chatting online with RingCentral App-247\" width=\"640\" height=\"427\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/women-chatting-online-with-RingCentral-App-640x427.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/women-chatting-online-with-RingCentral-App-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/women-chatting-online-with-RingCentral-App-768x512.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/women-chatting-online-with-RingCentral-App-1536x1024.jpg 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/women-chatting-online-with-RingCentral-App-scaled.jpg 2048w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Social interaction is one of the main niggles you\u2019ll face when teleworking. This won\u2019t be that hard for some (like introverts) but everyone needs a little bit of face-to-face interaction to function.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Be sure to work in virtual events and in-person meet-ups where your team can bond. During regular workdays, make sure you\u2019re using a range of channels to communicate with your team, and use <\/span><strong><a href=\"\/gb\/en\/blog\/business-collaboration\/\">collaboration<\/a><\/strong><span style=\"font-weight: 400;\"> tools, too. Don\u2019t just rely on phone and SMS. Incorporate things like video calls and video conferencing to keep everyone feeling connected.<\/span><\/p>\n<h3 style=\"padding-left: 40px;\"><strong>4. Train workers to cope<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Teleworkers won\u2019t always have it easy. There&#8217;ll be times when they\u2019re juggling their family and private life with work, and days when they experience burn-out. Reassure them that it\u2019s completely normal to feel that way and that your door is always open.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Train your employees to create a great work-life balance, so they can feel refreshed in their day-to-day work routines. Talk about healthy habits and be open about the importance of mental health\u2014it will show them that you care.<\/span><\/p>\n<h3 style=\"padding-left: 40px;\"><strong>5. Monitor teleworking and act quickly<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Above all, continue to monitor your team\u2019s teleworking journey and how they\u2019re responding to the new challenges. Send out regular surveys and try to get as much feedback as possible.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As soon as you spot any niggles or disturbances, be sure to address them and let your employees know that you\u2019re always open to suggestions.<\/span><\/p>\n<h2><strong>Takeaways<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">The pandemic might have made teleworking more popular, but it was a trend that was already taking hold. Its flexibility, versatility, and ability to widen doors for recruitment make it an enticing choice for many businesses.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Are there challenges? Telework has a few, but with a solid game plan, you\u2019ll be able to do it successfully.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Team meetings in bed. Write-ups by the coffee machine. Virtual hang-outs. It\u2019s what a day in the life of a remote worker has come to symbolise; flexibility and freedom.\u00a0 Employees &hellip; <a href=\"\/gb\/en\/blog\/teleworking\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;Teleworking: Everything you need to know about this work solution&#8221;<\/span><\/a><\/p>\n","protected":false},"author":73,"featured_media":22033,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[236],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Teleworking: Everything You Need to Know About This Work Solution | RingCentral UK Blog<\/title>\n<meta name=\"description\" content=\"Teleworking or remote work allows employees to work productively from home and is now a permanent feature of workplace setups. 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