{"id":2107,"date":"2018-06-19T11:00:08","date_gmt":"2018-06-19T10:00:08","guid":{"rendered":"\/gb\/en\/blog\/?p=2107"},"modified":"2019-08-26T12:06:10","modified_gmt":"2019-08-26T11:06:10","slug":"revolutionize-communications-ringcentral-developer-platform","status":"publish","type":"post","link":"\/gb\/en\/blog\/revolutionize-communications-ringcentral-developer-platform\/","title":{"rendered":"Revolutionise Communications with the RingCentral Developer Platform"},"content":{"rendered":"<p class=\"lead\">RingCentral doesn\u2019t just help you take your communications to the cloud (and save money in the process). With our APIs for voice, business messaging, meetings, fax, data, and configuration, it lets you truly transform and reimagine the way your business communicates.<\/p>\n<p>This is because\u00ad\u2014beyond the 130 apps in our App Gallery\u2014you have the power to build RingCentral\u2019s capabilities into all of your critical applications, whether it\u2019s making your <a href=\"\/gb\/en\/blog\/best-crm-software-for-small-businesses-and-startups\/\">CRM<\/a> more efficient, customer support more friendly, or providing your customers with updates, or coupons! With RingCentral\u2019s APIs, you get access to the communication protocols you\u2019re used to, as well as the ability to configure settings and retrieve data on the fly.<\/p>\n\t<div class=\"cta-banner  CID-2FdM5dTp IID-69d0841b3f159\"\r\n\t\tdata-dl-custom-type=\"ctaButton\">\r\n\t\t<div class=\"cta-banner-img-wrap\">\r\n\t\t\t<div class=\"cta-banner-img\" style=\"background-image:url(\/gb\/en\/blog\/wp-content\/uploads\/2018\/08\/ringcentral-dev-platform-hero-300x230.jpg)\"><\/div>\r\n\t\t<\/div>\r\n\t\t<div class=\"cta-body\" data-dl-custom-type=\"ctaButton\">\r\n\t\t\t<span class=\"cta-sub-heading\"><\/span>\r\n\t\t\t<h3 class=\"cta-heading\">RingCentral Connect Platform&#x2122; for Developers<\/h3>\r\n\t\t\t<p>The RingCentral Connect Platform&#x2122; is built open from the ground up. Our industry-standard APIs enable developers to innovate in novel ways and add value to existing products.<\/p>\r\n\t\t\t<a class=\"rc-cta-shortcode btn btn-primary btn-lg\" data-dl-element=\"button\"\r\n\t\t\t\thref=\"https:\/\/www.ringcentral.com\/gb\/en\/platform\/developer.html\" class=\"btn btn-primary\"\r\n\t\t\t\ttarget=\"_blank\" rel=\"noopener\" data-dl-additional-info=\"RingCentral Connect Platform&#x2122; for Developers\"\r\n\t\t\t\tdata-dl-name=\"RingCentral Connect Platform&#x2122; for Developers | Learn more\">Learn more<\/a>\r\n\r\n\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n\t\n<p>And the best part, the RingCentral Developers platform is included with our <strong>RingCentral Office\u00ae Premium&#x2122;<\/strong> and <strong>Ultimate&#x2122;<\/strong> plans (giving you the power to do more, all with a single vendor and without the additional cost).<\/p>\n<h2><strong>Made for developers by developers<\/strong><\/h2>\n<p>RingCentral Developers was designed from the ground up for developers by developers. This means your development team will have access to the latest technologies, whether it\u2019s our easy to consume REST-based APIs with<a href=\"https:\/\/developers.ringcentral.com\/library\/sdks.html\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0plug-and-play SDKs<\/a>, code snippets,\u00a0<a href=\"https:\/\/developers.ringcentral.com\/embeddable-voice.html\" target=\"_blank\" rel=\"noopener noreferrer\">embeddable widgets<\/a>, or\u00a0<a href=\"https:\/\/developers.ringcentral.com\/library\/chatbots.html\" target=\"_blank\" rel=\"noopener noreferrer\">intelligent bot kits<\/a>\u00a0allowing for AI and automated user interaction.<\/p>\n<p>No matter what route your team decides to go, you\u2019ll find clear\u00a0<a href=\"https:\/\/developers.ringcentral.com\/api-docs\/latest\/index.html\" target=\"_blank\" rel=\"noopener noreferrer\">documentation<\/a>, developer friendly tooling (including\u00a0<a href=\"https:\/\/netstorage.ringcentral.com\/dpw\/api-explorer\/rc-platform_basic.yml?v=20180428133042\" target=\"_blank\" rel=\"noopener noreferrer\">Swagger 2 specs<\/a>\u00a0and\u00a0<a href=\"https:\/\/developers.ringcentral.com\/api-explorer\/latest\/index.html\" target=\"_blank\" rel=\"noopener noreferrer\">interactive console<\/a>),\u00a0<a href=\"https:\/\/developers.ringcentral.com\/library\/sdks.html\" target=\"_blank\" rel=\"noopener noreferrer\">enterprise-grade SDKs<\/a>, and unmatched support.<\/p>\n<p>But perhaps more importantly, it means that your team will have access to the actions your business needs, from advanced configuration rules to event-based actions (<a href=\"https:\/\/developers.ringcentral.com\/api-docs\/latest\/index.html#!#RefNotifications.html\" target=\"_blank\" rel=\"noopener noreferrer\">webhooks<\/a>), allowing you to truly customise RingCentral to meet your business needs.<\/p>\n<h2><strong>Embed communications in as little as five minutes<\/strong><\/h2>\n<p>With our Embeddable Voice widget, in less than five minutes your company is able to add a fully functional softphone to send and receive phone calls with a single line of code. It doesn\u2019t matter if it\u2019s in the cloud or on-premises, as long as it supports HTML and JavaScript you can add voice capabilities on demand to your CRM, support tooling, marketing apps, sales tooling, or anything else!<\/p>\n<h2><strong>Go beyond the PBX<\/strong><\/h2>\n<p>With our APIs for\u00a0<a href=\"https:\/\/developers.ringcentral.com\/api-products\/voice\" target=\"_blank\" rel=\"noopener noreferrer\">voice<\/a>,\u00a0<a href=\"https:\/\/developers.ringcentral.com\/api-products\/team-messaging\" target=\"_blank\" rel=\"noopener noreferrer\">messaging<\/a>,\u00a0<a href=\"https:\/\/developers.ringcentral.com\/api-products\/meetings\" target=\"_blank\" rel=\"noopener noreferrer\">video and web conferencing<\/a>, and\u00a0<a href=\"https:\/\/developers.ringcentral.com\/api-products\/fax\" target=\"_blank\" rel=\"noopener noreferrer\">fax<\/a>, you don\u2019t have to be limited to the apps in our App Gallery and neither do your customers. Easily build automated systems to send automatic replies with canned responses or information when a customer texts you (for example, as a realtor, someone could text you an address and they can receive a link to your site), create new workflows that eliminate hold time, launch face-to-face conversations at times most convenient for you and your customers, or share the latest news and special offers with your customers, even while they\u2019re on the go.<\/p>\n<p>With the RingCentral API and our webhooks, the only limit to what you can build is what you can imagine. Imagine how you can revolutionise the way your business communicates!<\/p>\n<h2><strong>Get the data and customisation you want<\/strong><\/h2>\n<p>RingCentral Developers does more than just utilise your service to send and receive calls, texts, messages, and faxes. With our configuration APIs, you can configure extensions, answering rules, forwarding, presence, paging, and push notifications on the fly. This means you can make the RingCentral Developers platform as agile as you are, automatically adjusting and evolving with your company whether you\u2019re in the office or on the go.<\/p>\n<p>With our data APIs, you can take the guesswork out of what your customers are looking for, how they\u2019re reacting, and how to handle your calls and messages more efficiently. Easily retrieve <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/call-logs\/overview.html\">call logs<\/a> to understand when people are calling and how long your calls are lasting. Voicemail and call recording transcriptions help you identify what is top of mind for your customers and how you can better meet their needs. Check out our\u00a0<a href=\"https:\/\/medium.com\/ringcentral-developers\/api-spotlight-call-recording-208e742c07c4\" target=\"_blank\" rel=\"noopener noreferrer\">call recording<\/a>\u00a0and\u00a0<a href=\"https:\/\/medium.com\/ringcentral-developers\/visualize-your-business-communications-history-2c81f85c324a\" target=\"_blank\" rel=\"noopener noreferrer\">call data visualisation<\/a>\u00a0developer blog posts to see some examples of what you can do!<\/p>\n<p><strong><em>You can learn more about RingCentral Developers by visiting\u00a0<\/em><\/strong><a href=\"https:\/\/developer.ringcentral.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><em>https:\/\/developer.ringcentral.com<\/em><\/strong><\/a><strong><em>\u2014and be sure to create your free developer account to try using our APIs, widgets, and bots today!<\/em><\/strong><\/p>\n<p><a href=\"https:\/\/netstorage.ringcentral.com\/datasheets\/developer.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><em>Download the datasheet<\/em><\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>RingCentral doesn\u2019t just help you take your communications to the cloud (and save money in the process). With our APIs for voice, business messaging, meetings, fax, data, and configuration, it &hellip; <a href=\"\/gb\/en\/blog\/revolutionize-communications-ringcentral-developer-platform\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;Revolutionise Communications with the RingCentral Developer Platform&#8221;<\/span><\/a><\/p>\n","protected":false},"author":39,"featured_media":2115,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Revolutionise Communications with the RingCentral Developer Platform | RingCentral UK Blog<\/title>\n<meta name=\"description\" content=\"The RingCentral Developer Platform gives you the power to achieve your business workflow goals and lets you save money in the process.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mike Stowe\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Revolutionise Communications with the RingCentral Developer Platform | RingCentral UK Blog","description":"The RingCentral Developer Platform gives you the power to achieve your business workflow goals and lets you save money in the process.","robots":{"index":"noindex","follow":"follow"},"twitter_misc":{"Written by":"Mike Stowe","Est. reading time":"4 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