{"id":21034,"date":"2021-09-14T11:07:53","date_gmt":"2021-09-14T10:07:53","guid":{"rendered":"\/gb\/en\/blog\/?p=21034"},"modified":"2023-01-13T17:09:09","modified_gmt":"2023-01-13T17:09:09","slug":"conference-call-etiquette","status":"publish","type":"post","link":"\/gb\/en\/blog\/conference-call-etiquette\/","title":{"rendered":"Conference Call Etiquette: 15 Essential Dos and Don’ts"},"content":{"rendered":"

Communication doesn\u2019t come naturally to everyone. But it\u2019s an essential ingredient to success in the workplace. With the fast pace at which the world has changed, communication has become an essential skill as organisations have embraced the remote work<\/a> model in one form or another.<\/span><\/p>\n

This shift has led to a rise in the use of <\/span>virtual conference calls<\/strong><\/span><\/a> to achieve organisational goals. Whether you’re hosting an internal conference call<\/a> or an external one, there\u2019s usually no manual to help direct you to conduct a successful one.<\/span><\/p>\n

That\u2019s why I decided to create this guide.<\/span><\/p>\n

What is a Conference Call?<\/strong><\/h2>\n

A <\/span>conference call<\/a><\/strong> is an online meeting that allows for more than one individual to listen in on and participate in the conversation.<\/span><\/p>\n

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Some conference calls are conducted when groups of people share the same interest (for example fans of a book club can get together online to discuss the latest book), while others are business-related.<\/span><\/p>\n

These virtual meetings are especially important for companies with multiple offices or who need to communicate across different areas of the country.<\/span><\/p>\n

It’s not easy to have everyone on the same page. But when you plan a conference call well and stick to some standard rules, it can go very smoothly.<\/span><\/p>\n

Let\u2019s quickly dive into conference call best practices that will help ensure that all yours do just that \u2013 run smoothly. These are also effective when hosting other types of <\/span>virtual meetings like webinars<\/a>.<\/strong><\/p>\n

Conference Call Etiquette: 10 Essential Dos<\/strong><\/h2>\n

With remote working seemingly here to stay, there\u2019s no way organisations can function without conference calls. However, for your conference calls to be effective, you must follow some best practices. Here are seven conference call etiquette essentials to apply:\u00a0<\/span><\/p>\n

1. Sort Out All Technical Logistics Way Ahead of Time<\/strong><\/h3>\n

There\u2019s one element of conference calls you can never escape \u2013 the heavy dependence on technology. Excellent examples of said technology include a\u00a0<\/span>VoIP server<\/a><\/strong> and a business communications platform like <\/span>RingCentral<\/a><\/strong>,<\/strong> among others.<\/span><\/p>\n

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Image source<\/a><\/figcaption><\/figure>\n

However, good as it may be, technology doesn\u2019t always work the way it\u2019s supposed to. That\u2019s why you must do your due diligence to ensure that all technical logistics are sorted ahead of time. Make sure your phone system is functioning properly before you dial into your conference call. So, make sure to:<\/span><\/p>\n