{"id":20648,"date":"2021-08-17T10:00:16","date_gmt":"2021-08-17T09:00:16","guid":{"rendered":"\/gb\/en\/blog\/?p=20648"},"modified":"2021-08-17T15:48:48","modified_gmt":"2021-08-17T14:48:48","slug":"run-productive-meetings","status":"publish","type":"post","link":"\/gb\/en\/blog\/run-productive-meetings\/","title":{"rendered":"How to Run Productive One-on-One Meetings"},"content":{"rendered":"<p><span data-preserver-spaces=\"true\">This blog is the second part of RingCentral&#8217;s\u00a0<\/span><em><span data-preserver-spaces=\"true\">Make Meetings Matter<\/span><\/em><span data-preserver-spaces=\"true\">\u00a0series. We offer up advice on how to make all meetings purposeful, engaging and effective.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">People management can be tough, and with managers increasingly having to oversee their direct reports and give guidance from afar, keeping them on track can be challenging. One great way to build better relationships with your team members, inspire great work, keep track of action items and improve morale is the humble\u00a0<\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/product-overview.html\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">one-on-one<\/span><\/a><span data-preserver-spaces=\"true\">\u00a0meeting.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">However, managers sometimes neglect the one-on-one in favour of seemingly more urgent tasks or catch-ups. But setting and sticking to a schedule of regular face-to-face <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/online-meetings\/overview.html\">meetings<\/a> with individual team members is crucial (whether that&#8217;s a video call or in the office as restrictions ease). This is especially true as we continue to navigate the somewhat insular world of\u00a0<\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/remote-work.html\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">remote working<\/span><\/a><span data-preserver-spaces=\"true\">.<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">A guide that covers all you need to know<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">It&#8217;s not all that easy to get started. It can be a time-consuming task in itself, just finding the time to catch up. So when you do eventually find a regular gap in the diary, safe to say you want it to be worthwhile for the both of you.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Ineffective <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/online-meetings\/overview.html\">meetings<\/a> can reportedly cost businesses up to\u00a0<\/span><a class=\"editor-rtfLink\" href=\"https:\/\/projectmanagernews.com\/general\/meeting-statistics\/\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">$283 billion a year<\/span><\/a><span data-preserver-spaces=\"true\">, so it should be a priority to understand how to make your meetings count. As with most meetings, the efficacy of your one-on-ones will often depend on how well you plan and run your sessions.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">That&#8217;s why we&#8217;ve put together a checklist to help you make the most of your one-to-one meetings. Before we go all in, let&#8217;s take a look at the purpose of a one-on-one.<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">What&#8217;s the purpose of one-on-one meetings?<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">When asked why they arrange one-on-one meetings,\u00a0<\/span><a class=\"editor-rtfLink\" href=\"https:\/\/hypercontext.com\/state-of-one-on-ones-report\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">managers report<\/span><\/a><span data-preserver-spaces=\"true\">\u00a0several reasons, including:<\/span><\/p>\n<ul>\n<li><span data-preserver-spaces=\"true\">To understand and eliminate roadblocks<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Pulse check or check-in (This is important to employee engagement and a good way to build trust)<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Status update (How are specific projects coming along?)<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Career development\/performance management (help their direct reports with goal setting and achieving career goals)<\/span><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">The employee&#8217;s perspective covers a lot of the same ground:<\/span><\/p>\n<ul>\n<li><span data-preserver-spaces=\"true\">Establishing development goals<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Asking for constructive feedback and manage up<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Understanding someone&#8217;s management style and get a feel for how they like to work<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Professional development, goal setting and performance reviews<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/static.tildacdn.com\/tild3930-3739-4036-b336-663665396433\/First_One-on-One-min.png\" alt=\"First One-on-One meeting template\" width=\"1428\" height=\"906\" \/><\/p>\n<p><em>Image <a href=\"https:\/\/plai.team\/meeting-templates\/first-one-on-one-meeting\">source<\/a><\/em><\/p>\n<p>Now that we have an understanding of why effective one-on-one <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/online-meetings\/overview.html\">meetings<\/a> should be top of your list, here&#8217;s how to make the most of it. Both for yourself and your direct reports.<\/p>\n<h2><span data-preserver-spaces=\"true\">Before your meeting<\/span><\/h2>\n<h3><span data-preserver-spaces=\"true\">Set a meeting agenda<\/span><\/h3>\n<p><span data-preserver-spaces=\"true\">It&#8217;s important to\u00a0<\/span><a class=\"editor-rtfLink\" href=\"\/gb\/en\/blog\/whats-the-point-the-importance-of-well-thought-out-meetings\/\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">have an outcome in mind<\/span><\/a><span data-preserver-spaces=\"true\">\u00a0ahead of your meetings. It could be a task you want to delegate, or you simply want to build a better bond with your team members. Regardless of the purpose, a set structure or template and agenda items for your meetings is the key to keeping your meetings on track.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">We have five free meeting agenda templates that you can use for your next meeting. You can make any of these a shared agenda template. Some of these meeting templates allow for finer details like talking points.<\/span><\/p>\n\t\t<style>\r\n\t\t\t@media (min-width: 768px) {\r\n\t\t\t\t.bottom-cta .bottom-cta-img {\r\n\t\t\t\t\tfloat: left;\r\n\t\t\t\t\twidth: 50%;\r\n\t\t\t\t}\r\n\t\t\t}\r\n\r\n\t\t\t.bottom-cta .bottom-cta-img img {\r\n\t\t\t\twidth: 100%;\r\n\t\t\t}\r\n\r\n\t\t\t.bottom-cta {\r\n\t\t\t\tbackground: #001138;\r\n\t\t\t\tpadding: 30px;\r\n\t\t\t}\r\n\r\n\t\t\t.bottom-cta .bottom-cta-copy {\r\n\t\t\t\tpadding: 0 30px;\r\n\t\t\t\toverflow: hidden;\r\n\t\t\t\tcolor: #fff;\r\n\t\t\t}\r\n\r\n\t\t\t.bottom-cta .bottom-cta-copy .btn-primary {\r\n\t\t\t\twidth: 100%;\r\n\t\t\t}\r\n\t\t<\/style>\r\n\t\t<div class=\"bottom-cta  CID-cta-2FdM5dTp IID-cta-69d272b976ab2\"\r\n\t\t\tdata-dl-custom-type=\"cta\">\r\n\t\t\t<div class=\"bottom-cta-img\">\r\n\t\t\t\t<img decoding=\"async\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/08\/meeting-agenda-scaled.jpg\" alt=\"Call to action banner\">\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"bottom-cta-copy\">\r\n\t\t\t\t<span style=\"font-size: 24px; line-height: 30px;\">Guidelines for effective one-on-one meetings<\/span>\r\n\t\t\t\t<span class=\"text-center\" style=\"display: block;\">\r\n\t\t\t\t<a class=\"rc-cta-shortcode btn btn-primary btn-lg\" data-dl-element=\"button\"\r\n\t\t\t\t\tclass=\"btn btn-primary btn-lg\" style=\"margin-top: 16px; font-weight: bold;\"\r\n\t\t\t\t\ttitle=\"Free meeting agendas\" href=\"https:\/\/netstorage.ringcentral.com\/documents\/meeting_agenda_templates.pdf\" target=\"_blank\"\r\n\t\t\t\t\trel=\"noopener noreferrer\" data-dl-additional-info=\"Guidelines for effective one-on-one meetings\"\r\n\t\t\t\t\tdata-dl-name=\"Guidelines for effective one-on-one meetings | Click for meeting agenda templates\">Click for meeting agenda templates<\/a>\r\n\t\t\t<\/span>\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"clearfix\"><\/div>\r\n\t\t<\/div>\r\n\t\t\n<h3><span data-preserver-spaces=\"true\">Ask the right meeting questions<\/span><\/h3>\n<p><span data-preserver-spaces=\"true\">Making the most of your one-to-one meetings means advocating a culture of openness and honesty. For some, coming clean about their challenges in or outside of the workplace is difficult, and you may often find some of your team members tell you what you want to hear. Preparing and circulating open-ended questions such as &#8216;what challenges have you faced this week?&#8217; or &#8216;what would you like to discuss in our one-to-one session?&#8217; That way, your team members can raise any key concerns ahead of the catch-up, and you can prepare accordingly.<\/span><\/p>\n<h3><span data-preserver-spaces=\"true\">Prepare feedback<\/span><\/h3>\n<p><span data-preserver-spaces=\"true\">Giving constructive feedback is arguably one of the trickiest aspects of a managerial role. While feedback is best delivered as soon as possible, one-to-one meetings provide an appropriately private environment for delivering tips or guidance that you may not want to give in a busy office environment.<\/span><\/p>\n<h3><span data-preserver-spaces=\"true\">Set expectations<\/span><\/h3>\n<p><span data-preserver-spaces=\"true\">Your employees must know what excellence looks like in their role and how they can progress. Setting expectations around day-to-day responsibilities and the content of your one-on-one meetings is important. For example, do you want your direct reports to take the lead in the meeting? Follow up with actions? Do they need to prepare for every one-to-one? If so, what and why? First, it&#8217;s a good idea to lay the ground rules for your one-on-one sessions and set your team up for success.<\/span><\/p>\n<h3><span data-preserver-spaces=\"true\">Run a tech check<\/span><\/h3>\n<p><span data-preserver-spaces=\"true\">As hybrid or <a href=\"\/gb\/en\/blog\/remote-work-resources\/\">remote working<\/a> becomes commonplace, it&#8217;s your responsibility as a manager to ensure your remote team has all they need to migrate physical, in-person meetings to the virtual equivalent. Your employees need access to connectivity with ample bandwidth for video communications, a microphone and ideally, a headset that helps to alleviate background disruption. Without the right technology in place, trying to conduct virtual meetings could be a hindrance to productivity. It&#8217;s important to address the needs of your team in terms of easy-to-use, robust cloud communications technology that unifies\u00a0<\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/product-overview.html\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">messaging, video, and phone<\/span><\/a><span data-preserver-spaces=\"true\">\u00a0capabilities to help you collaborate more efficiently and drive better more authentic working relationships.<\/span><\/p>\n<div class=\"rc-responsive-embed\"><iframe title=\"Make Meetings Matter\" width=\"840\" height=\"473\" src=\"https:\/\/www.youtube.com\/embed\/VPlWzZoDtIM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div>\n<h2><\/h2>\n<h2><span data-preserver-spaces=\"true\">During the meeting<\/span><\/h2>\n<h3><span data-preserver-spaces=\"true\">Start by checking-in<\/span><\/h3>\n<p><span data-preserver-spaces=\"true\">It\u2019s a good idea to start with a simple check-in. Immediately building an open environment will encourage honesty, allow you to identify any challenges within your team regarding morale, and address any personal issues your team members might be facing in the context of work. Simply checking in with your team can help you build trust and a human connection that lays a foundation of respect for your team.<\/span><\/p>\n<h3><span data-preserver-spaces=\"true\">Keep it brief<\/span><\/h3>\n<p><span data-preserver-spaces=\"true\">As\u00a0<\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.cnbc.com\/2019\/11\/17\/67percent-of-workers-say-spending-too-much-time-in-meetings-distracts-them.html\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">67%<\/span><\/a><span data-preserver-spaces=\"true\">\u00a0of employees say spending too much time in meetings distracts them from doing their job, it\u2019s important to keep meeting content concise, have clear objectives in mind, and ensure they are always necessary and productive. Unless you have something meaty to discuss, it\u2019s a good idea to keep one-to-one meetings short. Around half an hour or less can help keep you both focused and stay on topic.<\/span><\/p>\n<h3><span data-preserver-spaces=\"true\">Be present<\/span><\/h3>\n<p><span data-preserver-spaces=\"true\">Be sure to give your one-on-one meetings your full attention. Every member of your team wants to feel valued and heard, especially when loneliness and burnout are rife. It\u2019s worth considering putting your phone on flight mode and turning off inbox notifications to keep yourself present and practice active listening.<\/span><\/p>\n<h3><span data-preserver-spaces=\"true\">Take notes<\/span><\/h3>\n<p><span data-preserver-spaces=\"true\">Another way to stay focused during the meeting is through efficient note-taking. While it\u2019s important to encourage your team members to problem solve and come up with solutions to their challenges, it\u2019s also vital to record your thoughts as a manager. This helps you refer back and track the personal development of your direct reports over time.<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/i2.wp.com\/en.blog.doodle.com\/wp-content\/uploads\/2018\/12\/DOODLE_ExtractedGraphs_1920x1080_2.08.jpg?resize=950%2C534&amp;ssl=1\" alt=\"DOODLE_ExtractedGraphs_1920x1080_2.08.jpg\" \/><\/p>\n<p><em>Image <a href=\"https:\/\/en.blog.doodle.com\/state-of-meetings-2019-2\/\">source<\/a><\/em><\/p>\n<h2>After the meeting<\/h2>\n<h3><span data-preserver-spaces=\"true\">Follow up<\/span><\/h3>\n<p><span data-preserver-spaces=\"true\">Whether you follow up or delegate to your team members, consolidating your notes with a summary and action points from your meeting can help to ensure each participant honours the actions discussed in your meetings.<\/span><\/p>\n<h3><span data-preserver-spaces=\"true\">Stick to your schedule<\/span><\/h3>\n<p><span data-preserver-spaces=\"true\">Your one-to-one meetings need to have a consistent presence in your diary, and you and your direct reports must prioritise them. This could be weekly meetings, <a href=\"\/gb\/en\/blog\/business-intelligence\/\">bi<\/a>-weekly. Whatever works best for you.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Letting these meetings slip off the radar could have a detrimental impact on your team. That&#8217;s why you should consider a recurring meeting. Even if it ends up changing, it&#8217;s in there as a reminder. Open communication is necessary to build a healthy working relationship and is important in driving a sense of value and purpose within your team.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Planning, preparing and managing your one-on-one sessions wisely can have a huge impact on morale and productivity. Identifying their strengths and talents to conduct better collaborations can free up time for you to do a better job as a manager.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Using one-on-one meetings means you benefit from identifying what team members are best at and what they enjoy. This helps them feel more engaged and improves your chances of retaining talent for the long term.<\/span><\/p>\n\t\t<div class=\"uc-expo-cta-2 style-4  CID-cta-2FdM5dTp\"\r\n\t\t\tdata-dl-custom-type=\"ctaButton\">\r\n\t\t\t<div class=\"inner-container\">\r\n\t\t\t\t<div class=\"text\">\r\n\t\t\t\t\t<span>What prevents you from running effective meetings today? More than you think.<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"button\">\r\n\t\t\t\t\t<span class=\"\">\r\n\t\t\t\t\t\t<a class=\"rc-cta-shortcode btn btn-primary btn-lg\" data-dl-element=\"button\"\r\n\t\t\t\t\t\t\tclass=\"btn btn-primary btn-lg\" href=\"https:\/\/netstorage.ringcentral.com\/uk\/ebook\/meeting_rebuilt.pdf\"\r\n\t\t\t\t\t\t\tdata-dl-additional-info=\"What prevents you from running effective meetings today? More than you think.\"\r\n\t\t\t\t\t\t\tdata-dl-name=\"What prevents you from running effective meetings today? More than you think. | Download your free guide\" target=\"_blank\"\r\n\t\t\t\t\t\t\trel=\"noopener\" title=\"Read the ebook\">Download your free guide<\/a>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"clearfix\"><\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\n","protected":false},"excerpt":{"rendered":"<p>This blog is the second part of RingCentral&#8217;s\u00a0Make Meetings Matter\u00a0series. We offer up advice on how to make all meetings purposeful, engaging and effective. People management can be tough, and &hellip; <a href=\"\/gb\/en\/blog\/run-productive-meetings\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;How to Run Productive One-on-One Meetings&#8221;<\/span><\/a><\/p>\n","protected":false},"author":130,"featured_media":20678,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[56,178,247,39],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Run a Good One-on-one Meeting | RingCentral UK blog<\/title>\n<meta name=\"description\" content=\"What does it take to run a good one-on-one meeting in a hybrid world? Read this guide for everything you need to run one effectively.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/run-productive-meetings\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Samantha Clayton\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How To Run a Good One-on-one Meeting | RingCentral UK blog","description":"What does it take to run a good one-on-one meeting in a hybrid world? 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Before joining the business, she worked in content and public relations roles. She has worked with companies in ed tech, marketing and advertising, connected home, telecoms and publishing. She has a BA in English Literature and an interest in story writing. In her spare time, she enjoys reading and live music.","sameAs":["https:\/\/www.linkedin.com\/in\/claytonsamantha\/"],"url":"\/gb\/en\/blog\/author\/samantha-clayton\/"}]}},"_links":{"self":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/posts\/20648"}],"collection":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/users\/130"}],"replies":[{"embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/comments?post=20648"}],"version-history":[{"count":0,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/posts\/20648\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/media\/20678"}],"wp:attachment":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/media?parent=20648"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/categories?post=20648"},{"taxonomy":"post_tag","embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/tags?post=20648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}