{"id":19745,"date":"2021-07-06T09:00:34","date_gmt":"2021-07-06T08:00:34","guid":{"rendered":"\/gb\/en\/blog\/?p=19745"},"modified":"2023-01-16T17:21:58","modified_gmt":"2023-01-16T17:21:58","slug":"conference-call-recording","status":"publish","type":"post","link":"\/gb\/en\/blog\/conference-call-recording\/","title":{"rendered":"Conference Call Recording: How to use RingCentral to Record Conference Calls"},"content":{"rendered":"\n

Did you know that the average UK worker spends <\/span>26 days a year<\/span><\/a> in meetings at work?\u00a0<\/span><\/p>\n

Yes, it\u2019s unbelievable. But it\u2019s true!\u00a0<\/span><\/p>\n

A lot gets said during meetings and conference calls. Too much for any one person to be able to remember every single little detail. That\u2019s why for decades, in meeting rooms far and wide, there\u2019s always someone taking minutes.<\/span><\/p>\n

Now, enter the 21st century, and the documentation process has had a serious makeover. Instead of note-taking, more and more organisations are choosing to record their calls and conferences. Why? Because it means they can have a 100% accurate archive of every single conference call and its content to refer back to whenever needed.\u00a0<\/span><\/p>\n

Plus, when you\u2019re not busy taking notes, you\u2019ll be able to dedicate your full attention to the task at hand. Teams can convert their meeting audios into handy MP3 files that can then be saved, shared, and\/or downloaded for playback.\u00a0\u00a0<\/span><\/p>\n

\"Group<\/p>\n

What is conference call recording?<\/strong><\/h2>\n

We\u2019re all familiar with conference calls these days. However, since the pandemic, web conferencing has become the new normal. Both office-based and remote teams are likely to engage in conference calling frequently. In addition, thanks to the proliferation of cloud-based telephony solutions, many of us now host our voice and video conferencing online.\u00a0<\/span><\/p>\n

With online conference calling fast becoming the new normal, more and more teleconferencing providers are offering their users the ability to record their meetings using integrated call recording systems. The best thing about this? Zero errors and 100% accuracy guaranteed.\u00a0<\/span><\/p>\n

There are many benefits to be had when you switch to call recording, and we\u2019ll discuss these in just a moment. For businesses, having a word-for-word record of what\u2019s been said, when, and by whom is invaluable. Not only does call recording aid compliance and quality assurance, but it also facilitates long-distance collaboration. Say, for example, your business has an important client in another country with a different time zone. No problem. Send your client the conference recording, and they\u2019ll stay abreast with everything that\u2019s been discussed.\u00a0<\/span><\/p>\n

Advantages of using conference call recording<\/strong><\/h2>\n

Teleconference call recording can be applied across a plethora of use cases and offers tremendous benefits for businesses. For example, call recording is a great way to improve regulatory compliance and a permanent resource that will aid everything from improved marketing campaigns to conflict resolution, fact-checking, training processes, and more. So, without further ado, let\u2019s take a look at some of these advantages in more detail.\u00a0<\/span><\/p>\n

1. Easily track lost details<\/strong><\/h3>\n

Ever wish you could travel back in time to double-check a point made during one of your conference meetings? Needing a piece of information but failing to find a record of it is one of the most frustrating feelings in the working world. But the solution is so simple. Call recording eliminates that lost-detail angst once and for all.\u00a0<\/span><\/p>\n

Recorded calls are archived in your information system so that you can access them wherever and whenever you need them. You\u2019ll be able to save your call recordings into different files so that they can be retrieved in an instant. In future, whenever a situation needs clarification, or a decision requires a specific piece of information, you\u2019ll know exactly where to go to find it\u2014a simple but 100% effective solution.\u00a0<\/span><\/p>\n

2. Quality assurance\u00a0<\/strong><\/h3>\n

In some cases, recording your conference calls may actually be a legal requirement. For example, this is very common for those who work in journalism, law, and financial services. In addition, having a recording (and potentially a transcription, too) provides extra transparency and protection against false claims and their consequences.\u00a0<\/span><\/p>\n

3. It helps improve employee\u2019s training\u00a0<\/strong><\/h3>\n

Last but not least, conference call recording is convenient when it comes to training employees. If you\u2019ve onboarded recruits recently, you\u2019ll be able to monitor their progress in meetings with video recording (even if you\u2019re not able to attend in real-time). Are they speaking up? Do they display any knowledge gaps that might require further training?\u00a0<\/span><\/p>\n

How to use conference call recording on RingCentral\u00a0<\/strong><\/h2>\n

If you\u2019re thinking about conference call recording for your business, make sure that your conference call service provider offers a call recording feature as part of their service. With <\/span>RingCentral<\/span><\/a>, you\u2019ll get a designated call recording management platform that can be set up in a jiffy. You\u2019ll customise which calls you to want to be recorded according to your own criteria on the platform. Plus, RingCentral\u2019s advanced settings allow you to record phone calls made anywhere on your phone system, including desk phones, VoIP<\/a> numbers, and any device with an internet connection<\/a> using the RingCentral mobile app.\u00a0<\/span><\/p>\n

Key features include:<\/span><\/p>\n