{"id":17237,"date":"2021-03-11T06:14:09","date_gmt":"2021-03-11T06:14:09","guid":{"rendered":"\/gb\/en\/blog\/?p=17237"},"modified":"2023-01-16T17:50:09","modified_gmt":"2023-01-16T17:50:09","slug":"customer-lifecycle-marketing-strategies","status":"publish","type":"post","link":"\/gb\/en\/blog\/customer-lifecycle-marketing-strategies\/","title":{"rendered":"What is Customer Lifecycle Marketing? How to Increase Profit with These 5 Best Strategies"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Think of your current marketing strategy. Do you know where your customers will be a year from now? Your relationship with your customers is the key to success for any business. Like any good relationship, you need to be thinking about the long-term.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">How can you keep your current customers coming back for more? How can you turn potential customers into loyal brand advocates? The answer to these questions will help you increase your profits and find the answer in customer life cycle marketing.<\/span><\/p>\n<h2><strong>What is customer lifecycle marketing, and why is it important?\u00a0<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Customer lifecycle marketing is essentially creating different marketing strategies for each stage of the <\/span><a href=\"https:\/\/www.candybar.co\/blog\/customer-life-cycle-marketing\/\"><span style=\"font-weight: 400;\">customer&#8217;s lifecycle<\/span><\/a><span style=\"font-weight: 400;\">. It starts when a potential customer has no idea who you are and ends with how they turn into a loyal customer who is your biggest advocate.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s important to know each lifecycle stage and which strategy works best for each particular stage. We&#8217;ll discuss this more in detail later, but first, you need to understand why customer lifecycle marketing is important.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A lot of marketing plans end when a customer buys their product or service. But businesses are missing a huge opportunity to gain more revenue when that happens. Instead, businesses also need to consider how to make one-time customers into return customers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After all, a 5% increase in <\/span><a href=\"https:\/\/review42.com\/resources\/customer-retention-statistics\"><span style=\"font-weight: 400;\">customer retention increases profits<\/span><\/a><span style=\"font-weight: 400;\"> from 25% to 95%. And that&#8217;s money you shouldn&#8217;t leave on the table.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That&#8217;s where customer lifecycle marketing comes in. It considers all stages of a customer&#8217;s journey, including after they have made their first purchase.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This means you can <\/span><i><span style=\"font-weight: 400;\">improve the lifetime value of your customers. <\/span><\/i><span style=\"font-weight: 400;\">A one-time \u00a350 purchase is nice, but if someone made that same \u00a350 purchase four times a year, they could be worth \u00a31,000 in the next five years.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some other benefits of utilising customer lifecycle marketing include:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Maximising your marketing ROI. <\/b><span style=\"font-weight: 400;\">If you consider all stages of the customer lifecycle, you may be able to better your ad spend and other marketing strategies. Some businesses make the mistake of focusing too much on one stage and neglecting the others.\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Increasing profit with repeat business. <\/b><span style=\"font-weight: 400;\">While it&#8217;s important to get new customers into your business, don&#8217;t forget about your current customers. Your current customers already know, like, and trust you. This makes it easier to continue selling to them and ultimately increase your profits.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Now that we&#8217;ve discussed the benefits of implementing customer lifecycle marketing,<\/span> <b>let&#8217;s review the 5 stages and the best strategies for each stage:<\/b><\/p>\n<h3><strong>1. Awareness<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">The first stage is exactly what it sounds like &#8211; the customer becomes aware of your business and products. The customer has a problem and is looking for a solution. Ideally, your business provides that solution.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But how does a customer become aware that you exist? There are several different ways to get your ideal customer to notice you. Let&#8217;s take a look at ideas:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Social media channels<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/sixads.net\/alternatives\/google-ads\/\"><span style=\"font-weight: 400;\">Online advertising<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Print advertising<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cold emailing\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Word of mouth<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">As you can see, awareness strategies usually revolve around advertising, going viral on the Internet, or getting referrals from current customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you really want your business to stand out, you should consider focusing on referrals. <\/span><a href=\"https:\/\/www.referralcandy.com\/blog\/7-reasons-why-word-of-mouth-is-crucial-in-growing-your-business-infographic\/\"><span style=\"font-weight: 400;\">92% of consumers<\/span><\/a><span style=\"font-weight: 400;\"> trust the word of mouth recommendations from friends. Compare that to other sources like online opinions (70%) and editorials (58%), and it&#8217;s easy to see why referrals can help build the necessary trust you need to gain new customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Take a look at the latest social network app, Clubhouse. It&#8217;s an invitation-only audio chat iPhone app. You can only get access if someone invites you to join. A personal invitation from a friend to join them on a new app is far more appealing than an online advertisement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thanks to this word-of-mouth marketing strategy, Clubhouse grew to a <\/span><a href=\"https:\/\/www.softwarepundit.com\/social-media\/clubhouse-statistics#clubhouse-valuation\"><span style=\"font-weight: 400;\">valuation of over 700,000 pounds<\/span><\/a><span style=\"font-weight: 400;\"> in less than one year.<\/span><\/p>\n<figure id=\"attachment_17278\" aria-describedby=\"caption-attachment-17278\" style=\"width: 640px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-large wp-image-17278\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/clubhouse-app-download-rank-chart-640x397.png\" alt=\"clubhouse-app-download-rank-chart-641\" width=\"640\" height=\"397\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/clubhouse-app-download-rank-chart-640x397.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/clubhouse-app-download-rank-chart-300x186.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/clubhouse-app-download-rank-chart-768x476.png 768w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/clubhouse-app-download-rank-chart-1536x952.png 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/clubhouse-app-download-rank-chart.png 1584w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><figcaption id=\"caption-attachment-17278\" class=\"wp-caption-text\"><a href=\"https:\/\/www.softwarepundit.com\/social-media\/\">Image source<\/a><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Another example of raising awareness through word of mouth is by <a href=\"https:\/\/www.earlyparrot.com\/blog\/referral-program-101\/\">starting a referral program<\/a>. A referral program incentivises your current customers to share your business with others.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/evernote.com\/\">Evernote<\/a> is a digital note-taking app with a referral program. Not only does the current customer get a reward for sharing about Evernote, but their friend also receives a reward. This is an excellent strategy because it&#8217;s a win-win situation for both parties.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-17279\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/evernote-640x439.png\" alt=\"evernote-661\" width=\"640\" height=\"439\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/evernote-640x439.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/evernote-300x206.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/evernote-768x527.png 768w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/evernote-1536x1054.png 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/evernote.png 2016w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Your business might put in a small investment to give out these rewards, but it pays off in the long run with a lifelong customer.<\/span><\/p>\n<h4><em><b>Key takeaway: <\/b><\/em><\/h4>\n<p><span style=\"font-weight: 400;\">Create an awareness strategy that draws people&#8217;s attention and makes them want to learn more about your business and product. Consider <\/span><a href=\"https:\/\/www.uplead.com\/best-lead-providers\/\"><span style=\"font-weight: 400;\">using dedicated lead generation software<\/span><\/a><span style=\"font-weight: 400;\"> to drive awareness and generate new prospects.<\/span><\/p>\n<h3><strong>2. Engagement\/education\u00a0<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Congratulations! Someone saw your quirky social media post or enticing advertisement, and now they have clicked on the call-to-action button. You have them wanting to know more and know they are engaging with you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">People in the engagement\/<a href=\"https:\/\/www.ringcentral.com\/gb\/en\/cloud-education-solutions.html\">education<\/a> stage have questions. Your content needs to answer those questions while ensuring that the potential customer is becoming more involved.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At this point, you should be creating helpful content. You could publish it on your blog, social media platforms, <a href=\"\/gb\/en\/blog\/definitions\/podcast\/\">podcasts<\/a>, or <\/span><a href=\"https:\/\/www.sender.net\/email-newsletters\/\"><span style=\"font-weight: 400;\">your email newsletter<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let&#8217;s pretend that your business is a meditation app, and your target audience are people that want to start to meditate or are relatively new to meditation.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you create content for this target audience, you should consider their current pain points. What are they struggling with when it comes to meditation? Why are they starting meditation now? Then you can <\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.sociallyinfused.com\/marketing\/promote-your-content-using-these-9-proven-methods\/\">create and promote content<\/a>, and you<\/span><span style=\"font-weight: 400;\">\u00a0can answer those questions in a blog or social media post.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So when your target audience searches &#8220;How to meditate&#8221; online, your website can pop up with a helpful article.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-17281\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/How-to-meditate-640x117.png\" alt=\"How-to-meditate-693\" width=\"640\" height=\"117\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/How-to-meditate-640x117.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/How-to-meditate-300x55.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/How-to-meditate.png 730w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The article goes through why a person should start meditation and how to do it. At the end of the article, there&#8217;s an invitation to join the Headspace app for free to try out guided meditations. (Which is what the evaluation stage is all about, but we&#8217;ll discuss that more later.)\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Engagement is essentially all about keeping a potential customer interested in you. Let&#8217;s take a look at an email marketing example.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If someone joins your email list, you should send them a welcome campaign. This campaign is a series of emails designed to introduce your business, product or service, and earn the subscriber&#8217;s trust.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, one of Asana&#8217;s welcome emails includes an <\/span><a href=\"https:\/\/www.signalhire.com\/blog\/working-with-email-attachments-how-to-make-sure-your-message-comes-in\/\"><span style=\"font-weight: 400;\">email attachment<\/span><\/a><span style=\"font-weight: 400;\"> \u2013 a quick guide on getting started. This is great because people tend to get overwhelmed learning new software, but Asana makes it easy to start.<\/span><\/p>\n<h4><em><b>Key takeaway: <\/b><\/em><\/h4>\n<p><span style=\"font-weight: 400;\">Utilise a content marketing strategy to address your target audience&#8217;s pain points and desires to get them to engage with your business. Pay attention to visual content that has proven to be <\/span><a href=\"https:\/\/venngage.com\/blog\/visual-content-marketing-statistics\/\"><span style=\"font-weight: 400;\">highly effective<\/span><\/a><span style=\"font-weight: 400;\"> in engaging and converting leads.<\/span><\/p>\n<h3><strong>3. Evaluation<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">The evaluation stage is when customers decide if they want to make a purchase. Do they want it? In this stage, you have to convince them that they want it and buy it from your business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remember our Headspace example earlier? The <a href=\"https:\/\/www.headspace.com\/meditation\/meditation-for-beginners\">blog post<\/a> made a call-to-action for a free trial of their app.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-17282\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/headspace-app-640x295.png\" alt=\"headspace-app-487\" width=\"640\" height=\"295\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/headspace-app-640x295.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/headspace-app-300x138.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/headspace-app-768x354.png 768w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/headspace-app-1536x708.png 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/03\/headspace-app.png 1600w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">But you only get so much access before you have to purchase. If a user wants more guided meditations, they will have to evaluate if they want to buy a subscription.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A free trial allows the user to try it out and see if they like it. If they do, they are far more willing to purchase a subscription than if Headspace had asked for them to buy without giving them the free trial first.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Why is that? The user started gaining brand loyalty when they started to use the free trial of the app. They know, like, and trust the app to do the job of helping them meditate. Brand loyalty is a powerful tool for increasing your profit because your competitors don&#8217;t stand a chance when loyal to your brand.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But not all businesses can offer free trials. So what are some other ways you can help a potential customer during the evaluation stage? Consider some of these strategies:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offer a limited-time discount code.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.onehourprofessor.com\/best-online-course-platforms\/\"><span style=\"font-weight: 400;\">Offer an online course<\/span><\/a><span style=\"font-weight: 400;\"> that\u2019s educational and engaging.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Highlight customer reviews<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Write informative product descriptions.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Out of all these strategies, writing informative product descriptions could help you the most. People in the evaluation stage compare you to your competitors, so you want to give them all the information they need to make a decision.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A well-written product description will include features and how it will benefit the potential customer if they buy it.<\/span><\/p>\n<h4><em><b>Key takeaway: <\/b><\/em><\/h4>\n<p><span style=\"font-weight: 400;\">The evaluation stage is about ensuring your potential customer that you are better than your competitors.\u00a0<\/span><\/p>\n<h3><strong>4. Purchase<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">In this stage, a customer purchases from you. This may be the most critical stage since a flawed purchasing process could result in a lost sale. It&#8217;s important to ensure that your website offers a smooth experience that easily allows customers to purchase.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You should evaluate and test your website to make sure that the purchasing process is seamless. Get some of your colleagues to test it out and get their feedback. You may discover that your purchasing process was too complicated or didn&#8217;t answer key questions. By fixing these experiences, you can assure that your customers have an easy time purchasing from your website.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are a few other tips to ensure that your website is optimised for conversions:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Have a <\/span><strong><a href=\"\/gb\/en\/blog\/the-ultimate-guide-to-chatbots-what-is-a-chatbot-why-are-they-important\/\">live chat feature<\/a><\/strong><span style=\"font-weight: 400;\"> on your website\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send cart abandonment emails.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Have a mobile-friendly website<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Save customer information for faster purchases in the future.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provide product reviews<\/span><\/li>\n<\/ul>\n<h4><em><b>Key takeaway: <\/b><\/em><\/h4>\n<p><span style=\"font-weight: 400;\">Make the purchasing process a seamless experience. This will ensure that technical problems don&#8217;t get in the way of someone buying your product.<\/span><\/p>\n<h3><strong>5. Advocacy<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">The last and possibly most important stage is advocacy. It&#8217;s always great to get new customers, but it&#8217;s expensive to find new ones. It&#8217;s far cheaper and more profitable to continue selling to existing customers. <\/span><a href=\"https:\/\/postfunnel.com\/8020-rule-applies-100-business\/\"><span style=\"font-weight: 400;\">80% of your future profits come from 20% of your existing customers.<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">At this point, you want to develop a long-term relationship with your existing customers. They can become your biggest advocates and make up most of your profits.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Luckily, you can implement a couple of strategies to make your current customers endorse your brand.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">First, let&#8217;s talk about <\/span><a href=\"\/gb\/en\/blog\/are-you-delivering-excellent-customer-service\/\"><span style=\"font-weight: 400;\">customer service.<\/span><\/a><span style=\"font-weight: 400;\"> People love excellent customer service, and it&#8217;s a key sign that they will become loyal customers if they are treated right.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While a dedicated phone line for customer service is always an option, don&#8217;t neglect platforms like social media. A <\/span><a href=\"https:\/\/acquire.io\/blog\/social-media-customer-service\/\"><span style=\"font-weight: 400;\">social media customer service<\/span><\/a><span style=\"font-weight: 400;\"> strategy can have better response times, lets you publicly recognise your fans, and address any complaints quickly.\u00a0<\/span><\/p>\n<p><a href=\"\/gb\/en\/blog\/angry-phone-call\/\"><span style=\"font-weight: 400;\">Always remain professional when addressing complaints<\/span><\/a><span style=\"font-weight: 400;\"> on social media. It shows to everyone in your online community that you care about people&#8217;s experiences and are dedicated to helping them have a good experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, don&#8217;t forget to implement a referral program or a loyalty program. What&#8217;s the difference? A referral program rewards a person for sending more people your way. A loyalty program gives a person points every time they purchase from you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Both of these programs are a great way to encourage loyalty from your current customers.<\/span><\/p>\n<h4><em><b>Key takeaway: <\/b><\/em><\/h4>\n<p><span style=\"font-weight: 400;\">Sales don&#8217;t stop at the point of purchase. Encourage your customers to continue interacting with you by implementing great customer service, a referral program, or a loyalty program.<\/span><\/p>\n<h2><b>Wrap Up<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If you want to increase your profits, you can&#8217;t think your <a href=\"\/gb\/en\/blog\/definitions\/relationship-marketing\/\">relationship with your customers<\/a> ends when buying something. It needs to continue and evolve to a point where they become brand advocates for you.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Customer lifecycle marketing helps you earn more from your existing customers, spend less on marketing tactics, and improve your marketing ROI. Start thinking about ways you can reward your current customers for their loyalty, and you will reap the benefits financially.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Think of your current marketing strategy. Do you know where your customers will be a year from now? Your relationship with your customers is the key to success for any &hellip; <a href=\"\/gb\/en\/blog\/customer-lifecycle-marketing-strategies\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;What is Customer Lifecycle Marketing? How to Increase Profit with These 5 Best Strategies&#8221;<\/span><\/a><\/p>\n","protected":false},"author":244,"featured_media":17242,"comment_status":"open","ping_status":"closed","sticky":false,"template":"single-blog-series.php","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is Customer Lifecycle Marketing? How to Increase Profit with These 5 Best Strategies | RingCentral UK Blog<\/title>\n<meta name=\"description\" content=\"Customer lifecycle marketing helps you earn more from your existing customers, spend less on marketing tactics, and improve your marketing ROI. Learn how to increase profit with these 5 strategies.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/customer-lifecycle-marketing-strategies\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"10 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What is Customer Lifecycle Marketing? How to Increase Profit with These 5 Best Strategies | RingCentral UK Blog","description":"Customer lifecycle marketing helps you earn more from your existing customers, spend less on marketing tactics, and improve your marketing ROI. Learn how to increase profit with these 5 strategies.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/gb\/en\/blog\/customer-lifecycle-marketing-strategies\/","twitter_misc":{"Written by":"RingCentral Team","Est. reading time":"10 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":":\/gb\/en\/blog\/customer-lifecycle-marketing-strategies\/#article","isPartOf":{"@id":"\/gb\/en\/blog\/customer-lifecycle-marketing-strategies\/"},"author":{"name":"RingCentral Team","@id":"\/gb\/en\/blog\/#\/schema\/person\/cc4f043d2b478862a8622c28b0ebd08c"},"headline":"What is Customer Lifecycle Marketing? How to Increase Profit with These 5 Best Strategies","datePublished":"2021-03-11T06:14:09+00:00","dateModified":"2023-01-16T17:50:09+00:00","mainEntityOfPage":{"@id":"\/gb\/en\/blog\/customer-lifecycle-marketing-strategies\/"},"wordCount":2029,"commentCount":0,"publisher":{"@id":"\/gb\/en\/blog\/#organization"},"articleSection":["UC - Collaboration"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":[":\/gb\/en\/blog\/customer-lifecycle-marketing-strategies\/#respond"]}]},{"@type":"WebPage","@id":"\/gb\/en\/blog\/customer-lifecycle-marketing-strategies\/","url":":\/gb\/en\/blog\/customer-lifecycle-marketing-strategies\/","name":"What is Customer Lifecycle Marketing? How to Increase Profit with These 5 Best Strategies | RingCentral UK Blog","isPartOf":{"@id":"\/gb\/en\/blog\/#website"},"datePublished":"2021-03-11T06:14:09+00:00","dateModified":"2023-01-16T17:50:09+00:00","description":"Customer lifecycle marketing helps you earn more from your existing customers, spend less on marketing tactics, and improve your marketing ROI. Learn how to increase profit with these 5 strategies.","breadcrumb":{"@id":":\/gb\/en\/blog\/customer-lifecycle-marketing-strategies\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":[":\/gb\/en\/blog\/customer-lifecycle-marketing-strategies\/"]}]},{"@type":"BreadcrumbList","@id":":\/gb\/en\/blog\/customer-lifecycle-marketing-strategies\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"RingCentral Blog","item":"\/gb\/en\/blog\/"},{"@type":"ListItem","position":2,"name":"UC - Collaboration"}]},{"@type":"WebSite","@id":"\/gb\/en\/blog\/#website","url":"\/gb\/en\/blog\/","name":"RingCentral UK Blog","description":"RingCentral News and Tips","publisher":{"@id":"\/gb\/en\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"\/gb\/en\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"\/gb\/en\/blog\/#organization","name":"RingCentral UK","url":"\/gb\/en\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"\/gb\/en\/blog\/#\/schema\/logo\/image\/","url":"\/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/ringcentral-logo.png","contentUrl":"\/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/ringcentral-logo.png","width":1921,"height":416,"caption":"RingCentral UK"},"image":{"@id":"\/gb\/en\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"\/gb\/en\/blog\/#\/schema\/person\/cc4f043d2b478862a8622c28b0ebd08c","name":"RingCentral Team","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"\/gb\/en\/blog\/#\/schema\/person\/image\/","url":"https:\/\/rcbloguk.wpengine.com\/gb\/en\/blog\/wp-content\/plugins\/rc-profile-photo\/images\/default-avatar.png","contentUrl":"https:\/\/rcbloguk.wpengine.com\/gb\/en\/blog\/wp-content\/plugins\/rc-profile-photo\/images\/default-avatar.png","caption":"RingCentral Team"},"url":"\/gb\/en\/blog\/author\/ringcentral-team\/"}]}},"_links":{"self":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/posts\/17237"}],"collection":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/users\/244"}],"replies":[{"embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/comments?post=17237"}],"version-history":[{"count":0,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/posts\/17237\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/media\/17242"}],"wp:attachment":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/media?parent=17237"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/categories?post=17237"},{"taxonomy":"post_tag","embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/tags?post=17237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}