{"id":16486,"date":"2021-01-20T09:57:44","date_gmt":"2021-01-20T09:57:44","guid":{"rendered":"\/gb\/en\/blog\/?p=16486"},"modified":"2023-01-16T17:04:10","modified_gmt":"2023-01-16T17:04:10","slug":"businesses-creating-new-cultures","status":"publish","type":"post","link":"\/gb\/en\/blog\/businesses-creating-new-cultures\/","title":{"rendered":"Missing the Office: How Businesses Are Creating New Cultures through Technology"},"content":{"rendered":"<p>The events of 2020 have changed the future of the workplace as we know it. As news headlines are rife with predictions on what a \u201cnew normal\u201d might look like, <a href=\"https:\/\/www.standard.co.uk\/business\/uk-chief-executives-think-shift-towards-remote-working-will-endure-a4532851.html\">86% of UK bosses<\/a> now believe that the shift towards <a href=\"\/gb\/en\/blog\/remote-work-resources\/\">remote working<\/a> is here for the long haul.<\/p>\n<p>We generally perceive workplace culture to be the environment a business creates for its employees. So, what happens when that environment is no longer a physical one?<\/p>\n<p>RingCentral\u2019s Chief Product Officer and SVP, Will Moxley, is set to deliver a talk on \u201cRedefining Work Culture Through Technology<em>\u201d <\/em>at the upcoming UC Summit Conference &amp; Expo in 2021. Here\u2019s a preview into the latest talking points around business culture and enablement through technology.<\/p>\n<h2>Remote working: the demands and the disadvantages<\/h2>\n<p>Demand for office space fell significantly in 2020. Surveys conducted by the office marketplace platform HubbleHQ showed that <a href=\"http:\/\/hrnews.co.uk\/86-of-uk-employees-want-to-work-remotely-at-least-once-a-week\/\">86% want to work somewhere other than the office, at least once per week<\/a>.<\/p>\n<p>Now, having proven that remote working truly works on a mass scale, many of the well-rehearsed reasons for not allowing a work from home policy will simply no longer wash. UK businesses must find a way to survive and thrive in a post-pandemic world. That means staying ahead of the curve by offering remote working could be a make-or-break decision for organisations wanting to attract a dynamic, talented workforce.<\/p>\n<p>Modern businesses should view remote working as a foundation to build upon rather than a fix-all solution for the longer term.<\/p>\n<h2>Acknowledging the perils of remote work<\/h2>\n<p>It\u2019s fair to say we know all about the advantages of remote working \u2013 but what about the pitfalls?<\/p>\n<p>Homeworking side effects such as longer hours, isolation, an always-on mentality, and even burnout have emerged as consequences of this new way of working. The work\/life boundary, formerly punctuated by a daily commute, has become decidedly blurred in a home working world.<\/p>\n<p>Organisations must acknowledge a duty of care instead of defaulting to an \u2018out of sight, out of mind\u2019 approach. Businesses should now be going above and beyond, to build and implement a supportive, communicative culture for employees.<\/p>\n\t\t<style>\r\n\t\t\t@media (min-width: 768px) {\r\n\t\t\t\t.bottom-cta .bottom-cta-img {\r\n\t\t\t\t\tfloat: left;\r\n\t\t\t\t\twidth: 50%;\r\n\t\t\t\t}\r\n\t\t\t}\r\n\r\n\t\t\t.bottom-cta .bottom-cta-img img {\r\n\t\t\t\twidth: 100%;\r\n\t\t\t}\r\n\r\n\t\t\t.bottom-cta {\r\n\t\t\t\tbackground: #001138;\r\n\t\t\t\tpadding: 30px;\r\n\t\t\t}\r\n\r\n\t\t\t.bottom-cta .bottom-cta-copy {\r\n\t\t\t\tpadding: 0 30px;\r\n\t\t\t\toverflow: hidden;\r\n\t\t\t\tcolor: #fff;\r\n\t\t\t}\r\n\r\n\t\t\t.bottom-cta .bottom-cta-copy .btn-primary {\r\n\t\t\t\twidth: 100%;\r\n\t\t\t}\r\n\t\t<\/style>\r\n\t\t<div class=\"bottom-cta  CID-cta-2FdM5dTp IID-cta-69d15d9e228e1\"\r\n\t\t\tdata-dl-custom-type=\"cta\">\r\n\t\t\t<div class=\"bottom-cta-img\">\r\n\t\t\t\t<img decoding=\"async\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/03\/john-123.png\" alt=\"Call to action banner\">\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"bottom-cta-copy\">\r\n\t\t\t\t<span style=\"font-size: 24px; line-height: 30px;\">How will our leaders take us forward? Read 'The role of leadership' eBook.<\/span>\r\n\t\t\t\t<span class=\"text-center\" style=\"display: block;\">\r\n\t\t\t\t<a class=\"rc-cta-shortcode btn btn-primary btn-lg\" data-dl-element=\"button\"\r\n\t\t\t\t\tclass=\"btn btn-primary btn-lg\" style=\"margin-top: 16px; font-weight: bold;\"\r\n\t\t\t\t\ttitle=\"download ebook\" href=\"https:\/\/netstorage.ringcentral.com\/uk\/ebook\/role_of_leadership.pdf\" target=\"_blank\"\r\n\t\t\t\t\trel=\"noopener noreferrer\" data-dl-additional-info=\"How will our leaders take us forward? Read 'The role of leadership' eBook.\"\r\n\t\t\t\t\tdata-dl-name=\"How will our leaders take us forward? Read 'The role of leadership' eBook. | Download the eBook\">Download the eBook<\/a>\r\n\t\t\t<\/span>\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"clearfix\"><\/div>\r\n\t\t<\/div>\r\n\t\t\n<h2>Health, safety, and mental wellbeing<\/h2>\n<p>Businesses such as <a href=\"https:\/\/www.theguardian.com\/technology\/2020\/nov\/18\/facebook-workers-demand-better-treatment-pandemic\">Facebook<\/a> have recently been the spotlight for not supporting workers appropriately during the major health crisis. Turning a blind eye to health challenges now could be detrimental for many. Now is the time for organisations to step up and address employee health, safety, and emotional wellbeing.<\/p>\n<p>Some businesses have offered their staff gym memberships, while others use video technology to provide virtual exercise classes. Online desk assessments are now the norm, helping employees to prioritise their health and wellbeing.<\/p>\n<p>Many organisations are finding ways tech might help their staff look after their own emotional wellbeing as mental health rises on the agenda.<\/p>\n<p>Although many studies have proven the value of remote working for businesses, today\u2019s remote workforces find that there is a fine line between productive solitude and loneliness. <a href=\"https:\/\/www.totaljobs.com\/media-centre\/lockdown-loneliness-strikes-uk-workers-with-women-and-younger-workers-most-impacted-by-the-social-silence-of-remote-working\">46% of UK workers<\/a> have admitted to experiencing loneliness in lockdown. With other factors at play, including burnout, business leaders must consider implementing new strategies. That means revising organisational culture mandates, built for a brick-and-mortar workforce community, to better address these novel mental health challenges for their remote teams.<\/p>\n<p>Some businesses are beginning to think creatively and utilise technology to support employee mental health as autonomous working becomes the norm. One recent example is the HR and payroll organisation: <a href=\"https:\/\/www.siliconrepublic.com\/advice\/staff-connected-technology-workplace-wellbeing\">Paylocity<\/a>.<\/p>\n<p>Paylocity\u2019s approach was to use technology to help recreate the touchpoints colleagues might have had in a physical office. To alleviate feelings of isolation for remote workers, the company\u2019s CEO Steve Beauchamp actively advocates using technology to encourage non-work-related discussions between colleagues, helping them use technology as \u201cthe bridge for making them feel supported and connected.\u201d<\/p>\n<h2>Building a tangible culture alongside a \u2018virtual first\u2019 approach<\/h2>\n<p>This year, many business leaders decided to allow remote working for the long haul. Nielsen, Coinbase, <a href=\"\/gb\/en\/blog\/ringcentral-answers\/ringcentral-for-salesforce\/\">Salesforce<\/a>, <a href=\"https:\/\/www.forbes.com\/sites\/jackkelly\/2020\/05\/19\/after-announcing-twitters-permanent-work-from-home-policy-jack-dorsey-extends-same-courtesy-to-square-employees-this-could-change-the-way-people-work-where-they-live-and-how-much-theyll-be-paid\/?sh=136819fd614b\">Twitter and Square<\/a> are among many businesses who have vowed to allow an ongoing homeworking policy.<\/p>\n<p>But there\u2019s a difference between merely allowing employees to work from home for good and implementing a completely virtual workspace with a comprehensive remote culture.<\/p>\n<p>The file-hosting software company, Dropbox, have taken a \u201cpeople first\u201d approach. Implementing\u00a0<a href=\"https:\/\/blog.dropbox.com\/topics\/company\/dropbox-goes-virtual-first\">a brand-new manifesto<\/a>\u00a0for their newly \u201cvirtual first\u201d workforce, Dropbox promises to use its own software and other technology to drive a supportive, inclusive and collaborative digital workplace.<\/p>\n<p>Dropbox has pledged to implement the following:<\/p>\n<ul>\n<li>Non-linear workdays to allow accountability in managing personal schedules<\/li>\n<li>A \u2018Virtual First Toolkit\u2019 of resources to encourage individual and shared learning<\/li>\n<li>Dedicated teams to support employees and track progress<\/li>\n<li>Access to the nearest \u2018Dropbox Studio\u2019 for in-person collaboration and community building<\/li>\n<\/ul>\n<p>The rise of remote working has shone a light on the businesses lacking a cohesive workplace culture. Changing how we use technology is going to be a decisive aspect in determining the endurance of many companies, helping them retain and attract the best talent.<\/p>\n<p>Now is the time for organisations to ensure that employees are not simply connected, but also engaged, happy and healthy in a post-pandemic workplace.<\/p>\n<h3>Watch Will Moxley\u2019s talk at UC Summit to learn a little more about how technology is substantively changing the way we approach workplace communication.<\/h3>\n<div class=\"rc-responsive-embed\"><iframe title=\"RingCentral - Redefining Work Culture through Tech\" width=\"840\" height=\"473\" src=\"https:\/\/www.youtube.com\/embed\/ObVl6ZkOrp4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div>\n\t\t<div class=\"uc-expo-cta-2 style-4  CID-cta-2FdM5dTp\"\r\n\t\t\tdata-dl-custom-type=\"ctaButton\">\r\n\t\t\t<div class=\"inner-container\">\r\n\t\t\t\t<div class=\"text\">\r\n\t\t\t\t\t<span>What else do leaders need to deliver in preparing their businesses for the new world of work?<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"button\">\r\n\t\t\t\t\t<span class=\"\">\r\n\t\t\t\t\t\t<a class=\"rc-cta-shortcode btn btn-primary btn-lg\" data-dl-element=\"button\"\r\n\t\t\t\t\t\t\tclass=\"btn btn-primary btn-lg\" href=\"https:\/\/netstorage.ringcentral.com\/uk\/ebook\/role_of_leadership.pdf\"\r\n\t\t\t\t\t\t\tdata-dl-additional-info=\"What else do leaders need to deliver in preparing their businesses for the new world of work?\"\r\n\t\t\t\t\t\t\tdata-dl-name=\"What else do leaders need to deliver in preparing their businesses for the new world of work? | Download the eBook\" target=\"_blank\"\r\n\t\t\t\t\t\t\trel=\"noopener\" title=\"download ebook\">Download the eBook<\/a>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"clearfix\"><\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\n","protected":false},"excerpt":{"rendered":"<p>The events of 2020 have changed the future of the workplace as we know it. As news headlines are rife with predictions on what a \u201cnew normal\u201d might look like, &hellip; <a href=\"\/gb\/en\/blog\/businesses-creating-new-cultures\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;Missing the Office: How Businesses Are Creating New Cultures through Technology&#8221;<\/span><\/a><\/p>\n","protected":false},"author":244,"featured_media":16487,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,3],"tags":[178,66,179,126],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Missing the Office: How Businesses Are Creating New Cultures through Technology | RingCentral UK Blog<\/title>\n<meta name=\"description\" content=\"Workplace culture, the environment a business creates for its employees, needs to be reimagined with remote work in mind. Here&#039;s how.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/businesses-creating-new-cultures\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Missing the Office: How Businesses Are Creating New Cultures through Technology | RingCentral UK Blog","description":"Workplace culture, the environment a business creates for its employees, needs to be reimagined with remote work in mind. Here's how.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/gb\/en\/blog\/businesses-creating-new-cultures\/","twitter_misc":{"Written by":"RingCentral Team","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":":\/gb\/en\/blog\/businesses-creating-new-cultures\/#article","isPartOf":{"@id":"\/gb\/en\/blog\/businesses-creating-new-cultures\/"},"author":{"name":"RingCentral Team","@id":"\/gb\/en\/blog\/#\/schema\/person\/cc4f043d2b478862a8622c28b0ebd08c"},"headline":"Missing the Office: How Businesses Are Creating New Cultures through Technology","datePublished":"2021-01-20T09:57:44+00:00","dateModified":"2023-01-16T17:04:10+00:00","mainEntityOfPage":{"@id":"\/gb\/en\/blog\/businesses-creating-new-cultures\/"},"wordCount":988,"commentCount":0,"publisher":{"@id":"\/gb\/en\/blog\/#organization"},"keywords":["employee experience","future of work","technology","working from home"],"articleSection":["Events","UC - Collaboration"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":[":\/gb\/en\/blog\/businesses-creating-new-cultures\/#respond"]}]},{"@type":"WebPage","@id":"\/gb\/en\/blog\/businesses-creating-new-cultures\/","url":":\/gb\/en\/blog\/businesses-creating-new-cultures\/","name":"Missing the Office: How Businesses Are Creating New Cultures through Technology | RingCentral UK Blog","isPartOf":{"@id":"\/gb\/en\/blog\/#website"},"datePublished":"2021-01-20T09:57:44+00:00","dateModified":"2023-01-16T17:04:10+00:00","description":"Workplace culture, the environment a business creates for its employees, needs to be reimagined with remote work in mind. Here's how.","breadcrumb":{"@id":":\/gb\/en\/blog\/businesses-creating-new-cultures\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":[":\/gb\/en\/blog\/businesses-creating-new-cultures\/"]}]},{"@type":"BreadcrumbList","@id":":\/gb\/en\/blog\/businesses-creating-new-cultures\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"RingCentral Blog","item":"\/gb\/en\/blog\/"},{"@type":"ListItem","position":2,"name":"UC - Collaboration"}]},{"@type":"WebSite","@id":"\/gb\/en\/blog\/#website","url":"\/gb\/en\/blog\/","name":"RingCentral UK Blog","description":"RingCentral News and Tips","publisher":{"@id":"\/gb\/en\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"\/gb\/en\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"\/gb\/en\/blog\/#organization","name":"RingCentral UK","url":"\/gb\/en\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"\/gb\/en\/blog\/#\/schema\/logo\/image\/","url":"\/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/ringcentral-logo.png","contentUrl":"\/gb\/en\/blog\/wp-content\/uploads\/2021\/11\/ringcentral-logo.png","width":1921,"height":416,"caption":"RingCentral UK"},"image":{"@id":"\/gb\/en\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"\/gb\/en\/blog\/#\/schema\/person\/cc4f043d2b478862a8622c28b0ebd08c","name":"RingCentral Team","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"\/gb\/en\/blog\/#\/schema\/person\/image\/","url":"https:\/\/rcbloguk.wpengine.com\/gb\/en\/blog\/wp-content\/plugins\/rc-profile-photo\/images\/default-avatar.png","contentUrl":"https:\/\/rcbloguk.wpengine.com\/gb\/en\/blog\/wp-content\/plugins\/rc-profile-photo\/images\/default-avatar.png","caption":"RingCentral Team"},"url":"\/gb\/en\/blog\/author\/ringcentral-team\/"}]}},"_links":{"self":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/posts\/16486"}],"collection":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/users\/244"}],"replies":[{"embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/comments?post=16486"}],"version-history":[{"count":0,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/posts\/16486\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/media\/16487"}],"wp:attachment":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/media?parent=16486"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/categories?post=16486"},{"taxonomy":"post_tag","embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/tags?post=16486"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}