{"id":15855,"date":"2021-01-22T09:00:56","date_gmt":"2021-01-22T09:00:56","guid":{"rendered":"\/gb\/en\/blog\/?p=15855"},"modified":"2023-01-17T10:25:15","modified_gmt":"2023-01-17T10:25:15","slug":"what-is-product-marketing-how-to-implement-it-the-definitive-guide","status":"publish","type":"post","link":"\/gb\/en\/blog\/what-is-product-marketing-how-to-implement-it-the-definitive-guide\/","title":{"rendered":"What is Product Marketing &#038; How to Implement it: The Definitive Guide"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Product marketing is usually described as the driving force behind selling a product.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s all about understanding the customer\u2019s wants and needs and fulfilling them through innovative and intriguing products. <\/span><span style=\"font-weight: 400;\">Sometimes, the customer doesn\u2019t even <\/span><i><span style=\"font-weight: 400;\">know <\/span><\/i><span style=\"font-weight: 400;\">they need your product until it\u2019s marketed to them. And that\u2019s the art of product marketing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So if you think you have fantastic ideas and want to get them out there to a receptive audience, you need to implement product marketing into your business processes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Read on to find out more about what product marketing is, and how to implement it.\u00a0<\/span><\/p>\n<h2><strong>What is Product Marketing?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Put simply, product marketing is the process of bringing a product to market. It involves an understanding of the product, and more importantly, the market into which it&#8217;s being released. Utilising strategic marketing techniques and social media platforms, the aim is to boost demand for the product and, therefore, the revenue you earn from it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because although you believe you\u2019ve got the best product out there, sometimes the rest of the world still needs convincing.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s where product marketing comes in. It allows you to understand better the market and your buyer persona &#8211; who\u2019s buying your product. This is particularly useful if you\u2019re a new business startup or launching a new product range.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-15865\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-14.png\" alt=\"What is Product Marketing &amp; How to Implement it: The Definitive Guide-484\" width=\"1815\" height=\"1423\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-14.png 1815w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-14-300x235.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-14-640x502.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-14-768x602.png 768w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-14-1536x1204.png 1536w\" sizes=\"(max-width: 1815px) 100vw, 1815px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/medium.com\/we-are-product-marketing\/what-is-product-marketing-anyone-406ccf136dea\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">This diagram further explains the three main elements that product marketing entails. The product, sales, and marketing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What\u2019s more, understanding your audience is the backbone of product marketing. For instance, business communications software companies like RingCentral have tackled an issue for many businesses across the globe. That being connecting teams virtually, now that many people are working from home.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Companies can <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/how-video-conference-calls-have-transformed-the-way-we-communicate\/\"><span style=\"font-weight: 400;\">communicate effectively and efficiently using RingCentral\u2019s platform<\/span><\/a><span style=\"font-weight: 400;\">. They can also tie in their other apps, such as Gmail, so they don\u2019t need to keep flicking from one app to the other. This shows that RingCentral understands customer\u2019s pain points, and continuously adds new features to improve the platform.\u00a0<\/span><\/p>\n<h2><strong>The Responsibilities of a Product Marketer<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">A product marketer has a number of responsibilities all of which are integral to successfully launching the product into the market. A <\/span><a href=\"https:\/\/productmarketingalliance.com\/state-of-product-marketing\/\"><span style=\"font-weight: 400;\">study by Product Marketing Alliance<\/span><\/a><span style=\"font-weight: 400;\"> discovered that 92% of those surveyed said that one of the most common tasks they worked on was messaging and positioning. We\u2019ll go into detail later about what the two entail, and how you can implement them.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But the responsibilities of a product marketer go far beyond messaging and positioning for the product. Here\u2019s a look at some other responsibilities of a product marketer:<\/span><\/p>\n<h3><strong>1. Conducting market research.<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">One of the most important parts of a product marketer\u2019s job is conducting market research. This includes research that needs be done before the product\u2019s launch, such as:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Who is the current market leader?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Who is the target audience?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What are some pain points of the customers?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What are their defining features?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Did they choose your competition over you, if so, why?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How do they think you can improve?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Market research can be split into four categories; market research, buyer persona research, win\/loss research, and case studies.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Market research covers the market&#8217;s size and value, and persona research looks into the customers within the market. Meanwhile, win-loss research looks into competitors, and case studies are positive reviews from customers about your product. Customer reviews are essentially free marketing! And the best kind &#8211; from the consumers themselves. Where you can, always try to encourage happy customers to leave feedback.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-15864 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-15.jpg\" alt=\"how-research-can-help-in-building-a-product-strategy\" width=\"1920\" height=\"1080\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-15.jpg 1920w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-15-300x169.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-15-640x360.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-15-768x432.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-15-1536x864.jpg 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-15-250x140.jpg 250w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20191112005111\/en\/How-Market-Research-Facilitates-Creating-a-Flawless-Product-Strategy-Infiniti%E2%80%99s-Latest-Blog-Explains\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<h3><strong>2. Product roadmap planning.<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">When it comes to roadmap planning, product marketers typically use <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/6-top-trends-customer-experience-2021\/\"><span style=\"font-weight: 400;\">customer success<\/span><\/a><span style=\"font-weight: 400;\"> stories and industry data to create an effective plan. So, from the market research collected, you can pick out certain patterns and trends to determine what to include in your roadmap.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, RingCentral recently re-engineered their desktop app from the ground up, to give their customers an even better user experience. It\u2019s easy to use and can be accessed through any mobile smart device.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, if customers are eager for an updated version of your product with new features, when should you create the new version and release it? And if you\u2019ve already got the product scheduled for release in January, is there any reason why you should wait or bring it forward, according to your research?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Designing a coherent roadmap is key to launching a product, as it gives you a better idea of the dates you are working towards, and what the plan of action is before, during, and after the launch.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-15863 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-16.png\" alt=\"product-roadmap\" width=\"1279\" height=\"825\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-16.png 1279w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-16-300x194.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-16-640x413.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-16-768x495.png 768w\" sizes=\"(max-width: 1279px) 100vw, 1279px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.productplan.com\/learn\/what-is-a-product-roadmap\/\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<h3><strong>3. Creating the product marketing strategy.<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Another responsibility for the product marketer is to create a product marketing strategy. This incorporates everything you\u2019ll need in the steps running up to the launch, as well as the launch itself. The strategy should also include post-launch marketing and tactics to ensure your product stays relevant and above your competitors.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Having a strong product marketing strategy can make all the difference when your product finally hits the market. That\u2019s because you will have already prepared social media posts, press releases, and other marketing forms to push your product to the front of your customers\u2019 minds.\u00a0<\/span><\/p>\n<h2><strong>Benefits of the Product Marketing Process\u00a0<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">The product marketing process comes with many benefits, which is why so many businesses across the globe strive so hard to get it right. When done correctly, product marketing:<\/span><\/p>\n<ul>\n<li><b>Ensures product-market fit <span style=\"font-weight: 400;\">&#8211; Makes sure your product is relevant to your target audience and works within the current market.<\/span><\/b><\/li>\n<\/ul>\n<ul>\n<li><b>Helps to understand competitors &#8211; <span style=\"font-weight: 400;\">Gives you a deeper understanding of competitors and allows you to stay competitive in an ever-changing consumer climate.<\/span><\/b><\/li>\n<\/ul>\n<ul>\n<li><b>Determines the best pricing for the product <span style=\"font-weight: 400;\">&#8211; Enables you to research the market and your competitors to determine the best price.<\/span><\/b><\/li>\n<\/ul>\n<ul>\n<li><b>Generate greater product demands &#8211; <span style=\"font-weight: 400;\">Uses demand generation marketing to drive awareness and interest in your product.\u00a0<\/span><\/b><\/li>\n<\/ul>\n<ul>\n<li><b>Helps to develop an understanding of the product &#8211; <span style=\"font-weight: 400;\">Makes sure you and the team have a great understanding of the product, including its benefits and features, and what makes it different from competitors.\u00a0<\/span><\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Product marketing helps to boost the business overall, not just the product. One successfully launched product can put your business on the map. Take the beauty and skincare industry, for example. Sometimes it takes one of their products to go viral online and on social media before their brand is acknowledged as a whole.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s a look at the viral cycle, and the process in which a product \u201cgoes viral\u201d:<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-15870 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-2.png\" alt=\"the-viral-cycle\" width=\"1024\" height=\"450\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-2.png 1024w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-2-300x132.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-2-640x281.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-2-768x338.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/nogood.io\/2019\/10\/23\/viral-growth\/\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Hiring a strong social media team who reply to each customer and involve themselves in product discussions will also help establish your brand.\u00a0<\/span><\/p>\n<h2><strong>Product Marketing Vs. Conventional Marketing<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Conventional marketing encompasses everything, from promoting a brand to advertising a Black Friday sale. This can be wide-ranging to grab a new audience and is not necessarily used to promote an existing audience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, a SaaS (software as a service) marketing method is usually offering free trials. A company like RingCentral may offer a free trial of their premium <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/product-overview.html\"><span style=\"font-weight: 400;\">RingCentral Office<\/span> <\/a><span style=\"font-weight: 400;\">alternative to standard level customers. Those standard customers may enjoy the many additional benefits of the upgraded version and stick with it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Product marketing, on the other hand, is more strategic. It focuses on a certain product, or range of products, and focuses on driving demand and product adoption for an existing target audience. It covers everything from product launch to execution.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Typically, product marketing teams and traditional marketing teams work together to create happy, repeat customers. This is also where demand generation comes in.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Demand generation is an umbrella term for the marketing and sales initiatives that contribute to the customer\u2019s journey. The goal is to create a structured and predictable sales pipeline that can help your business grow. It\u2019s about creating demand and ensuring the right people see your product.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-15860\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-19.jpg\" alt=\"What is Product Marketing &amp; How to Implement it: The Definitive Guide-336\" width=\"998\" height=\"592\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-19.jpg 998w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-19-300x178.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-19-640x380.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-19-768x456.jpg 768w\" sizes=\"(max-width: 998px) 100vw, 998px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.drift.com\/learn\/demand-generation\/\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<h2><strong>What is Product Marketing Strategy?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">A product marketing strategy is the plan to get the product to market. It includes many key actions required pre-launch and post-launch, as well as during the launch. The strategy aims to prepare your team for your product\u2019s release and establish a solid plan to propel your product to the top spot among your competitors.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your product marketing strategy will help you better understand the market and your product\u2019s potential within it. Once you have a successful product marketing strategy model, you can apply it to future product launches.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Even in the early stages of the product lifecycle, it\u2019s wise to think about how you\u2019re going to market your offering. The product lifecycle refers to the process of product conception, through to manufacturing, its release, and after.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you know you\u2019re onto something good at the product development stage, drop hints on social media and ask your customers what they\u2019d like to see more of. Keeping the conversation on you and making sure they\u2019re involved in the process makes them even more likely to support the product once it\u2019s released.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-16434\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/closeup-camera-taking-video-and-live-with-laptop-of-asian-vlogger-man.jpg\" alt=\"online-product-marketing\" width=\"724\" height=\"483\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/closeup-camera-taking-video-and-live-with-laptop-of-asian-vlogger-man.jpg 724w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/closeup-camera-taking-video-and-live-with-laptop-of-asian-vlogger-man-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/closeup-camera-taking-video-and-live-with-laptop-of-asian-vlogger-man-640x427.jpg 640w\" sizes=\"(max-width: 724px) 100vw, 724px\" \/><\/p>\n<h2><strong>What\u2019s Included in a Product Go-to-Market Strategy?<\/strong><\/h2>\n<h3><strong>1. Defining the target audience.<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">The first step in creating your go-to-market strategy is identifying the target audience for your product. Your target customers should be convinced that they <\/span><i><span style=\"font-weight: 400;\">need <\/span><\/i><span style=\"font-weight: 400;\">your product. Your goal is for them to make a purchase. So, you have to tailor your product to your target audience\u2019s wants and needs, establishing the features that your audience is looking for.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, Apple has a reputation for innovative products. So much so that consumers will <\/span><a href=\"https:\/\/www.businessinsider.com\/apple-airpods-pro-people-lining-outside-apple-stores-at-launch-2019-10?r=US&amp;IR=T\"><span style=\"font-weight: 400;\">wait in line for hours<\/span><\/a><span style=\"font-weight: 400;\"> just to be one of the first people to have it. They have become experts in creating products that consumers are convinced they need.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tech companies have been making wireless, Bluetooth connected earphones for years. But when Apple released AirPods, it was still seen as a groundbreaking moment. Their customers were tired of wires getting in the way of their gym workouts and morning jogs. So, they saw a need for wireless Apple earphones and fulfilled it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To keep themselves ahead of their competitors, they offer a personalised engraving service where users can customise their AirPods.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-15872\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-how-to-implement-it-the-definitive-guide-5.png\" alt=\"What is Product Marketing &amp; How to Implement it: The Definitive Guide-285\" width=\"1060\" height=\"621\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-how-to-implement-it-the-definitive-guide-5.png 1060w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-how-to-implement-it-the-definitive-guide-5-300x176.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-how-to-implement-it-the-definitive-guide-5-640x375.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-how-to-implement-it-the-definitive-guide-5-768x450.png 768w\" sizes=\"(max-width: 1060px) 100vw, 1060px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.apple.com\/uk\/shop\/product\/MV7N2ZM\/A\/airpods-with-charging-case\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">By no means is it a revolutionary idea, and other similar brands may also offer comparative deals. But because all of Apple\u2019s products work harmoniously together, customers may be inclined to stick with Apple, rather than go with a less-expensive brand with fewer connectivity options.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By determining your customers\u2019 needs and pain points, you\u2019ll be able to ensure your product resonates with your chosen audience.\u00a0<\/span><\/p>\n<h3><strong>2. Determine product positioning and messaging.<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Product messaging and positioning within the target market is crucial. Now you\u2019ve learnt more about your audience and identified their wants and needs; you need to figure out where your product fits in.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This step includes your product story. Ask yourself:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What are the important features you want to get across to your customers?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What problem does this product solve?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How will you include it in your product messaging?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What does it do that your competitors don\u2019t?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You need to set your product apart from your competitors through positioning and messaging. There are two templates commonly used for this, messaging hierarchies and positioning statements.\u00a0<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Messaging hierarchies<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Messaging frames the product in a context that customers care about. Here\u2019s an example of the message hierarchy for car manufacturers, Volvo:<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-15862\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-17.jpg\" alt=\"What is Product Marketing &amp; How to Implement it: The Definitive Guide-252\" width=\"480\" height=\"360\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-17.jpg 480w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-17-300x225.jpg 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.linkedin.com\/pulse\/messaging-hierarchy-theresa-marcroft\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">The core value, \u2018safety\u2019 has four attachments to it. Preventative safety, protective safety, child safety, and security. This can then be used to develop consistent messaging in your outbound product marketing.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, in this example, preventative safety measures to be included in the product messaging may be:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Anti-lock brakes<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Collision warning<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Roll stability<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Rear fog light<\/span><\/li>\n<\/ul>\n<h4><strong>Positioning statements<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">A positioning statement, or set of statements, are used to create an image in the mind of your customers. It\u2019s how you want them to view your product within the market. When deciding on your positioning, you need to ask yourself several questions about the customer and your target market.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s an example of a typical positioning statement for RingCentral, offering cloud-based phone services:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Who?<\/b><span style=\"font-weight: 400;\"> &#8211; Target customers are those who make the technical decisions within the customer\u2019s company.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Where?<\/b><span style=\"font-weight: 400;\"> &#8211; In companies known to use phone systems and global companies who use video conferencing, call quality is paramount.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Why?<\/b><span style=\"font-weight: 400;\"> &#8211; A cloud-based phone system may be easier for those who work remotely, and RingCentral is a safe and trusted platform already used across many businesses.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>How?<\/b><span style=\"font-weight: 400;\"> &#8211; Drawing on years of cloud-based calling know-how, they can offer customers a unique platform for their business and produce technical expertise when they need it most.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Unlike many competitors, RingCentral is an all-in-one solution offering app integrations, team messaging, and <\/span><a style=\"font-weight: 400;\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/online-meetings\/overview.html\"><span style=\"font-weight: 400;\">video conferencing<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Elevator pitch<\/b><span style=\"font-weight: 400;\"> &#8211; Transform the way you work, and enjoy increased connectivity and communication across the globe.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Your sales force and marketing team can use this to <a href=\"https:\/\/getcodeless.com\/seo-content-writing-service\/\">create consistent content<\/a> and provide information about your brand. This content is well-researched and effective because you\u2019ve established your brand message and positioning.<\/span><\/p>\n<h3><strong>3. Agree on pricing.<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">The next step in your product marketing strategy is to agree on a price. Depending on how your company works, this may be a decision you\u2019re solely responsible for, or you may work with a team to discuss options.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is easy if you\u2019ve created a product similar to other products within your range. But, it can be trickier if you\u2019ve designed a brand new product, unlike anything you\u2019ve made before.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When this is the case, one way to price the product is to look at competitors who sell something similar. This is called competitive pricing. If you think your product has certain features that give it an edge over your competitors, then you may choose to price it a fraction higher.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On the other hand, you may go down the value-based pricing route. This can be more time-consuming, but ultimately it allows you to maximise your profit. It\u2019s the preferred pricing method for businesses selling a product with very few comparable competitors or one with really unique features.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The pricing is set according to the product&#8217;s received or estimated value to the customer, as opposed to the cost of the product based on whatever the market, competitors, or industry trends say.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-15861\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-18.png\" alt=\"What is Product Marketing &amp; How to Implement it: The Definitive Guide-22\" width=\"1017\" height=\"527\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-18.png 1017w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-18-300x155.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-18-640x332.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-18-768x398.png 768w\" sizes=\"(max-width: 1017px) 100vw, 1017px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.productplan.com\/learn\/how-to-price-a-product\/\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<h3><strong>4. Set goals for your product.<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Your goals will vary depending on your business and the product. It\u2019s important to set goals with product marketing because you need to have a target to strive towards. Here are some common product marketing goals to include in your strategy:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Increase in revenue<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Gain customers from competitors<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Go viral on <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/social-media-best-practices-businesses\/\"><span style=\"font-weight: 400;\">social media<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Receive \u2018x\u2019 amount of views on social posts<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Engage with customers<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Boost market share<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Build brand recognition<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You may choose to aim for all of the above targets, or just select a couple to focus on. For example, if your business doesn\u2019t rely on social media to attract customers, gaining \u2018x\u2019 views on your posts isn\u2019t a must. However, nearly every business will have the goal of increasing revenue when releasing new products.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What\u2019s more, your goals should be written as SMART goals.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-15866 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-6.jpg\" alt=\"smart-business-goals\" width=\"1823\" height=\"940\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-6.jpg 1823w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-6-300x155.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-6-640x330.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-6-768x396.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-6-1536x792.jpg 1536w\" sizes=\"(max-width: 1823px) 100vw, 1823px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/smartcaresoftware.com\/news\/keep-your-home-care-team-engaged-by-setting-smart-goals\/\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Writing a goal in this format covers the following:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What do you want to do?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How will you reach it?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Is it in your power to accomplish it?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Can you realistically achieve it?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What time frame will you need to achieve it?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Here\u2019s an example of a SMART goal for \u201cI want to build our brand\u2019s social pages to sell more of our new product\u2019:<\/span><\/p>\n<p><b>Specific <\/b><span style=\"font-weight: 400;\">&#8211; Lots of customers access the brand through social media. I want to build the brand&#8217;s social pages through adverts and organic posts.<\/span><\/p>\n<p><b>Measurable <\/b><span style=\"font-weight: 400;\">&#8211; I\u2019d like to achieve a 20% follower increase rate through paid adverts and competitions within the next quarter.\u00a0<\/span><\/p>\n<p><b>Attainable <\/b><span style=\"font-weight: 400;\">&#8211; Competitors have managed to grow their social pages by advertising a similar product to the same target audience.<\/span><\/p>\n<p><b>Realistic<\/b><span style=\"font-weight: 400;\"> &#8211; We have a team of social media experts to help grow the pages, and boost awareness around the new product.<\/span><\/p>\n<p><b>Timely <\/b><span style=\"font-weight: 400;\">&#8211; We will launch the product, and immediately start marketing with targeted ads to reach 20% follower increase in the next quarter.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As you can see, the goal is realistic and relevant to the business. Formatting goals in this way can give you a better chance of actually achieving them because you\u2019ve got a detailed plan in place. The team should be aware of your SMART goals and the role they play to make them happen.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-1536x1536 wp-image-16433\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/manger-discussing-warehouse-stocks-with-supervisor-1536x1011.jpg\" alt=\"product-launch-plan\" width=\"840\" height=\"553\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/manger-discussing-warehouse-stocks-with-supervisor-1536x1011.jpg 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/manger-discussing-warehouse-stocks-with-supervisor-300x198.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/manger-discussing-warehouse-stocks-with-supervisor-640x421.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/manger-discussing-warehouse-stocks-with-supervisor-768x506.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/manger-discussing-warehouse-stocks-with-supervisor-scaled.jpg 2048w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/p>\n<h3><strong>5. Establish a launch plan.<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Product marketing management (PMM) teams need to create a detailed and effective launch plan. This is the most exciting part of the product marketing strategy because it\u2019s where everything comes together. As a product marketer, there are two main factors to consider for the launch plan &#8211; internal product launch, and external product launch.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The internal product launch refers to the company&#8217;s process for the product launch, and external product launch is all about what goes on outside the company, with your customers and target audience.<\/span><\/p>\n<h4><strong>Internal launch plan<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Your PPM team will pull together to let everyone in the business know their role for the product launch. The most important element is informing your employees on the product, no matter what department they\u2019re in. This helps maintain consistent product messaging across the board and ensures that customers receive accurate and relevant information about the product.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It would help if you briefed your employees on the following:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What the product is<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The product\u2019s uses and benefits<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Your target audience<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Product demo information where applicable<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Your positioning and messaging<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The product roadmap<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The goals for your product<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The product\u2019s features<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Pricing<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Product-marketing launch plan<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Internal launch plan communications to employees can be done via a presentation or video conference. If your company operates globally, it may be hard to get everyone in the same room to talk about the product launch.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using software like RingCentral can help with this. With its <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/share-screen-easy-ringcentral-video\/\"><span style=\"font-weight: 400;\">screen sharing<\/span><\/a><span style=\"font-weight: 400;\"> feature, you can create a presentation and present it to your employees through a video <a href=\"\/gb\/en\/blog\/the-evolution-of-the-conference-call\/\">conference call<\/a>. Employees from across the globe can watch with the HD video quality. They can also ask questions through its team messaging feature to ensure everyone\u2019s on the same page.\u00a0\u00a0<\/span><\/p>\n<h4><strong>External launch plan<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">If your brand is already established, you may want to create a buzz about your great product before it even hits the shelves. This is part of your external launch plan. You\u2019re marketing your product launch, so your customers and target audience learn more about what you\u2019re selling.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You will need to figure out where you\u2019re going to focus your marketing. Here\u2019s an example of some avenues you may want to explore:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Social media channels<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Product reviews<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Product launch event<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Press and blogs<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Your website<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Promotional campaign online and\/or in-store<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The goal is to educate your customers and target audience about your new product. You may wish to use several channels to do this or focus your attention on just one. In the end, your audience should be made to feel like they need your product and be inclined to make a purchase.<\/span><\/p>\n<h2><strong>What Does a Product Marketing Team Look Like?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">You may expect a product marketer to fit within the marketing team. But in actuality, that\u2019s not always the case. Below are the results of a <\/span><a href=\"https:\/\/productmarketingalliance.com\/introducing-your-state-of-product-marketing-report-2020\/\"><span style=\"font-weight: 400;\">survey by the Product Marketing Alliance<\/span><\/a><span style=\"font-weight: 400;\">, showing where product marketers sit.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-15859 size-large\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-20-640x459.png\" alt=\"What is Product Marketing &amp; How to Implement it: The Definitive Guide-262\" width=\"640\" height=\"459\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-20-640x459.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-20-300x215.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-20-768x551.png 768w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-20.png 864w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/productmarketingalliance.com\/introducing-your-state-of-product-marketing-report-2020\/\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Though most product marketers sit within the marketing team, it\u2019s also evident that some businesses feel they\u2019re useful in other areas, such as product development and business development. <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/how-cross-team-collaboration-improves-customer-experience\/#ring-off-uk\"><span style=\"font-weight: 400;\">Cross-team collaboration<\/span><\/a><span style=\"font-weight: 400;\"> like this may improve the <a href=\"\/gb\/en\/blog\/definitive-guide-customer-experience\/\">customer experience<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The roles within the product marketing team can vary depending on your company size. Typically, here\u2019s what a marketing team looks like:<\/span><\/p>\n<ul>\n<li><b>Head of Product Marketing <\/b><\/li>\n<\/ul>\n<p><b><span style=\"font-weight: 400;\">The head of product marketing oversees all product marketing within the company, and may be a vice president or company director, or even the CEO. They\u2019re in charge of product management, product development, and delegate tasks within the team.<\/span><\/b><\/p>\n<ul>\n<li><b>Product Marketing Team Leader <\/b><\/li>\n<\/ul>\n<p><b><span style=\"font-weight: 400;\">The product marketing team leader usually has a technical marketing background or holds a senior position to other product marketing managers.\u00a0<\/span><\/b><\/p>\n<ul>\n<li><b>Product Marketing Manager <\/b><\/li>\n<\/ul>\n<p><b><span style=\"font-weight: 400;\">Product management teams can have multiple product marketing managers. They\u2019re assigned to their own products or services of the business. They track competitors, identify industry trends, and work with analysts to understand the target audience.<\/span><\/b><\/p>\n<ul>\n<li><b>Content Marketing Manager <\/b><\/li>\n<\/ul>\n<p><b><span style=\"font-weight: 400;\">Content marketing managers maintain the website and social media channels. They create and post unique content to sell the products.<\/span><\/b><\/p>\n<ul>\n<li><b>Sales Enablement Manager <\/b><\/li>\n<\/ul>\n<p><b><span style=\"font-weight: 400;\">They act as a liaison for the marketing and sales department to come together and sell the product. They also have knowledge of content creation and close deals within the sales pipeline.<\/span><\/b><\/p>\n<h2><strong>How to Measure the Effectiveness of Your Product Marketing Process<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">To measure your product marketing process&#8217;s effectiveness, you need to look at your KPIs (key performance indicators). Each KPI will give you an insight into how your product performed and the targets it met. Some key measures include:<\/span><\/p>\n<h3><strong>1. Sales effectiveness.<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Measuring how well your team\u2019s time was spent during the product marketing process is crucial. Analytics tools will show how customers moved along the sales funnel, and whether certain actions from the sales team boosted this. You will discover which assets helped you the most, and the buyer\u2019s journey to checkout.\u00a0<\/span><\/p>\n<h3><strong>2. Win rates.<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Measuring overall win rates will allow you to uncover strengths and new opportunities. This refers to how well you perform against your competitors. Study the win rates in your target market as determined by your product marketing efforts, and reflect on moments where you were ahead of your competitors.\u00a0\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter wp-image-16435 size-large\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/coworkers-celebrating-some-good-news-in-a-factory-640x427.jpg\" alt=\"product-launch-success\" width=\"640\" height=\"427\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/coworkers-celebrating-some-good-news-in-a-factory-640x427.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/coworkers-celebrating-some-good-news-in-a-factory-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/coworkers-celebrating-some-good-news-in-a-factory.jpg 724w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<h3><strong>3. Product launch metrics.<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">This is key in seeing how well your target audience responded to your product within the first few days of release. Product launch metrics include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Number of <\/span><strong><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/view_demo.html\">product demos<\/a><\/strong><span style=\"font-weight: 400;\"> requested<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Website landing page views<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">New customers or upgrades<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Press coverage<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Set a timeframe for when you want to review these metrics, it may be two weeks after launch, or two months.\u00a0<\/span><\/p>\n<h3><strong>4. Product adoption.<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">How many customers used your product? You should work with your team to track metrics and improve product adoption rates. You can tell how excited consumers are by your product by looking at whether they purchased it, upgraded, shared it, or interacted with your website.\u00a0<\/span><\/p>\n<h3><strong>5. Customer retention.<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Competitors are going to try and win over your customers. You can tell if your product marketing techniques work if your customer retention is high, meaning they\u2019re choosing you over your rivals.<\/span><\/p>\n<h2><strong>Product Marketing and Campaign Examples<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">When looking into what makes a product-marketing campaign great, there are a few factors to consider. How does the brand let the consumer know it&#8217;s the best at what it does? And how does it build brand awareness around its products? Let\u2019s review some product marketing and campaign examples.<\/span><\/p>\n<h3><strong>RingCentral<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">With more people working remotely than ever, RingCentral has placed itself at the forefront of the work-from-anywhere movement.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This all-in-one solution to working from home has been vital for many. It includes video conferencing, audio calling, and team messaging &#8211; all in one, convenient place. Not only this, but you can also:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Integrate apps<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">HD video call<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Conference with up to 100 participants<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Get 24\/7 customer service<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Analyse sales data<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-15874\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-how-to-implement-it-the-definitive-guide-7.png\" alt=\"What is Product Marketing &amp; How to Implement it: The Definitive Guide-336\" width=\"837\" height=\"587\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-how-to-implement-it-the-definitive-guide-7.png 837w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-how-to-implement-it-the-definitive-guide-7-300x210.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-how-to-implement-it-the-definitive-guide-7-640x449.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-how-to-implement-it-the-definitive-guide-7-768x539.png 768w\" sizes=\"(max-width: 837px) 100vw, 837px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">It was recently named a Leader in the <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/whyringcentral\/company\/pressreleases\/ringcentral-named-a-leader-in-the-2020-gartner-magic-quadrant-for-unified-communications-as-a-service-worldwide-report.html\"><span style=\"font-weight: 400;\">2020 Gartner Magic Quadrant for Unified Communications as a Service<\/span><\/a><span style=\"font-weight: 400;\"> (for the sixth year in a row). This demonstrates that they\u2019re firmly established within the market, and show no signs of slowing down.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As we\u2019ve discovered, one of the most effective ways of product marketing is through customer reviews and case studies.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral has dedicated a page on their website to <\/span><span style=\"font-weight: 400;\"><strong><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/whyringcentral\/casestudies.html\">case studies<\/a> <\/strong>and<\/span><span style=\"font-weight: 400;\">\u00a0a Youtube playlist entitled \u2018Customer Stories\u2019. Here, they promote their brand to their target audience and demonstrate to potential customers why so many businesses love using RingCentral. This has been crucial in building brand awareness and ultimately, selling their product.\u00a0<\/span><\/p>\n<h3><strong>Nike<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Nike dominates the sportswear market. And with simple, yet effective, advertising, it\u2019s easy to see why.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Their <\/span><a href=\"https:\/\/www.youtube.com\/watch?v=WA4dDs0T7sM\"><span style=\"font-weight: 400;\">\u201cYou Can\u2019t Stop\u2026\u201d campaign<\/span><\/a><span style=\"font-weight: 400;\"> has featured videos such as \u2018You Can\u2019t Stop Us\u2019, \u2018You Can\u2019t Stop Sisters\u2019, and \u2018You Can\u2019t Stop LA\u2019. And what do all of these campaigns have in common? Top sportspeople and women, athletes, musicians, and other celebrities with huge social followings featuring videos.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In their most viewed You Can\u2019t Stop campaign video, currently standing at over 116 million views, <\/span><a href=\"https:\/\/www.youtube.com\/watch?v=R-t8qPldklc&amp;t=14s\"><span style=\"font-weight: 400;\">Nike comment<\/span><\/a><span style=\"font-weight: 400;\">, \u201cThere&#8217;s a reason we love comeback stories. Watching LeBron James, Serena Williams and Tiger Woods, we see ourselves in them &#8211; our resolve, our grit, our hope. Now, more than ever, we need these stories to remind us what we&#8217;re capable of.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Of course, the message is strong and powerful. But ultimately, it\u2019s all about selling their product, and their new product lines, to be exact.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-15857\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-22.jpg\" alt=\"What is Product Marketing &amp; How to Implement it: The Definitive Guide-142\" width=\"1999\" height=\"1331\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-22.jpg 1999w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-22-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-22-640x426.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-22-768x511.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-22-1536x1023.jpg 1536w\" sizes=\"(max-width: 1999px) 100vw, 1999px\" \/><\/p>\n<h3><strong>Amazon Alexa<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Amazon dominates the market when it comes to <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/the-guide-to-ecommerce-fulfilment\/\"><span style=\"font-weight: 400;\">eCommerce<\/span><\/a><span style=\"font-weight: 400;\">. But they\u2019ve also done well at diversifying with other products, such as Amazon Prime Video and the Alexa voice assistant.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This virtual assistant was first released in 2014, and now, it\u2019s become synonymous with smart home speakers. And, the Alexa now has a <\/span><a href=\"https:\/\/www.statista.com\/statistics\/1005558\/worldwide-smart-speaker-market-share\/\"><span style=\"font-weight: 400;\">higher market share<\/span><\/a><span style=\"font-weight: 400;\"> than any other smart home hub.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, there were (and still are) many sceptics when it comes to smart speakers. That\u2019s why Amazon launched a campaign directed at those who are new to voice technology. The adverts, created by Droga5 London, demonstrate Alexa\u2019s ability to help everyday people around their homes.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The <\/span><a href=\"https:\/\/www.campaignlive.co.uk\/article\/amazon-alexas-global-campaign-bridges-mundane-magical\/1697862\"><span style=\"font-weight: 400;\">executive director of Droga5 London said<\/span><\/a><span style=\"font-weight: 400;\">: \u201cEven mundane tasks, such as switching on lights, changing tracks or rewinding a film, are made to feel epic and magical when you can control them using nothing but your voice\u2026 and Alexa, of course.\u201d<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-15871\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-1.png\" alt=\"What is Product Marketing &amp; How to Implement it: The Definitive Guide-470\" width=\"800\" height=\"420\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-1.png 800w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-1-300x158.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-1-640x336.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-1-768x403.png 768w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-1-790x415.png 790w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-1-376x198.png 376w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.zdnet.com\/article\/the-homepod-mini-fail-how-apple-got-almost-everything-wrong\/\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<h3><strong>Ivy Park<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Singer Beyonce teamed up with Adidas to create her Ivy Park brand. The launch was on October 29th 2020, and social media was flooded with her PR package posts. Not only did they send PR boxes to fellow celebrities and influencers, but also some loyal Beyonce fans.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They then recorded their reactions to receiving the package and posted them to social media. The response prompted plenty of press and articles such as <\/span><a href=\"https:\/\/www.popsugar.co.uk\/fashion\/celebrities-receiving-second-adidas-ivy-park-collection-47936753?utm_medium=redirect&amp;utm_campaign=US:GB&amp;utm_source=www.google.com\"><span style=\"font-weight: 400;\">this one from Pop Sugar<\/span><\/a><span style=\"font-weight: 400;\">, bringing even more hype to the brand.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This clever campaign of sending over-the-top PR packages to friends and fans helped to establish this relatively unknown brand within the sportswear field practically overnight.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-15858\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-21.jpg\" alt=\"What is Product Marketing &amp; How to Implement it: The Definitive Guide-81\" width=\"800\" height=\"800\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-21.jpg 800w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-21-300x300.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-21-640x640.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-21-150x150.jpg 150w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-21-768x768.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-21-100x100.jpg 100w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-21-250x250.jpg 250w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-21-40x40.jpg 40w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-21-24x24.jpg 24w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-21-48x48.jpg 48w, \/gb\/en\/blog\/wp-content\/uploads\/2021\/01\/what-is-product-marketing-21-96x96.jpg 96w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.essence.com\/fashion\/beyonce-ivy-park-gifting-boxes\/\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<h2><strong>How Will You Implement Product Marketing?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">We\u2019ve given you all the tools you need to understand what product marketing is, and how you can now implement it in your business. You should utilise your product marketing team&#8217;s skill sets to establish a solid plan for growing your business through product marketing. Remember to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Conduct market research<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Find your target audience\u2019s wants and needs<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Create a strong marketing strategy<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Analyse customer data after launch<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Whether you\u2019re looking to re-launch a product with a stronger brand message behind it or challenge your competitor by releasing an upgraded version of their product, ensure you\u2019re using a product marketing strategy that works for you.<\/span><\/p>\n<p><span style=\"font-size: 24px; line-height: 30px;\">Get details on the security and trust built into RingCentral products and services.<\/span><span class=\"text-center\" style=\"display: block;\" data-dtm-element=\"button\" data-dtm-context=\"bottom-cta\" data-dtm-additional-info=\"Get the guide\"><a class=\"btn btn-primary btn-lg\" style=\"margin-top: 16px; font-weight: bold;\" title=\"Read the eBook\" href=\"https:\/\/netstorage.ringcentral.com\/uk\/documents\/cloud_communications_and_collaboration.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" data-dtm-name=\"Bottom CTA\">Download the white paper<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Product marketing is usually described as the driving force behind selling a product.\u00a0 It\u2019s all about understanding the customer\u2019s wants and needs and fulfilling them through innovative and intriguing products. &hellip; <a href=\"\/gb\/en\/blog\/what-is-product-marketing-how-to-implement-it-the-definitive-guide\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;What is Product Marketing &#038; How to Implement it: The Definitive Guide&#8221;<\/span><\/a><\/p>\n","protected":false},"author":244,"featured_media":16436,"comment_status":"open","ping_status":"closed","sticky":false,"template":"single-content-hub.php","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is Product Marketing &#038; How to Implement it: The Definitive Guide<\/title>\n<meta name=\"description\" content=\"A product marketing strategy is the plan to get the product to market. 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