Welcome to Ringside. This series invites insights from business leaders in the communications space both within and beyond our walls. In partnering with others to help create the future of work, we\u2019re curious to uncover a broader perspective on business communications. This episode welcomes Simon Jones from Atos.<\/p>\n
I head up the UCC Sales Division in the UK. This covers all aspects of how we present ourselves to the Markets in the six core industries:<\/p>\n
My primary focus is to ensure that we are presenting the best Atos has to offer in the area of unified communications and collaboration (UC&C) and contact centre<\/a> applications to our customers.\u00a0 Our offerings range from the more traditional areas of premises-based PBX where we support our existing customers and then how we work with them to map their individual journeys to the cloud.<\/p>\n Working with our customers is definitely the best part of my role. Getting to know them personally, understanding their objectives, how they work, their culture and their operation all helps to inform and shape our approach.<\/p>\n Our public sector customers’ priorities have changed rapidly in 2020. Just look at the areas of business continuity, remote working, security and customer experience<\/a>. These are all now operational priorities with budget. For local government pre-pandemic, home working or agile working was often limited to certain roles and work styles; now they are considering how they maintain service levels, staff wellbeing and service management when more and more of their resources may need to be distributed and working from home for long periods of time.<\/p>\n Atos has a responsibility to our existing customers to provide them with a route to the cloud that is smooth, mitigates risk and also maximises our customers’ investment in Unify technology already. In addition to this, the ethos of Atos is to bring the best of breed solutions to the table for our customers, new and old. Partnering with RingCentral enhances what we can do for our customers, not just in a technological sense but also in a customer centric, partnering for the best outcome sense. I really enjoy working with the team in RingCentral and I suppose that is where the best outcomes come from; our ability to work together as partners for the common goal of bringing the best solutions, service and outcomes to fruition.<\/p>\n\t\tWhat are your thoughts on the post-pandemic economy and how the UK public sector can overcome the challenge?<\/h2>\n
Why did Atos choose RingCentral as their technology partner of choice for the evolution of the Unify brand?<\/h2>\n