{"id":13908,"date":"2020-12-09T10:00:57","date_gmt":"2020-12-09T10:00:57","guid":{"rendered":"\/gb\/en\/blog\/?p=13908"},"modified":"2023-01-16T18:05:52","modified_gmt":"2023-01-16T18:05:52","slug":"the-top-ecommerce-platforms-to-use","status":"publish","type":"post","link":"\/gb\/en\/blog\/the-top-ecommerce-platforms-to-use\/","title":{"rendered":"The Top eCommerce Platforms to Use in 2021 (and Beyond)"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The US is expected to reach <\/span><a href=\"https:\/\/medium.com\/swlh\/the-growth-of-ecommerce-2220cf2851f3\"><span style=\"font-weight: 400;\">$735 billion<\/span><\/a><span style=\"font-weight: 400;\"> in eCommerce sales by 2023. The rest of the world isn\u2019t far behind.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In other words, if your business is not online yet, you\u2019re missing out on your slice of the pie.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, if you\u2019re sitting on the fence about starting a new online venture, don\u2019t be. Now is a great time to get online.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There is a range of top tier eCommerce website platforms that can be used to grow your online presence or give you eCommerce functionality for the first time. However, it can be tricky to find the perfect one to suit your business\u2019s needs. That\u2019s why we\u2019ve created a comprehensive guide to help you choose.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are the top eCommerce platforms to use in 2020 (and beyond).<\/span><\/p>\n<h2><strong>What is an eCommerce Platform?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">An eCommerce platform is a software application that allows an eCommerce business to sell their physical products or &#8211; occasionally &#8211; services online through their very own website. You don\u2019t need to have an established business to enter the online world. In fact, your business may operate online entirely.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whether you\u2019re a brick-and-mortar store wishing to expand your reach, or a brand new business starting with online sales channels from scratch, your choice in eCommerce software can have a huge impact on your business.<\/span><\/p>\n<h2><strong>Ecommerce Features Comparison<\/strong><\/h2>\n<table border=\"3\">\n<tbody>\n<tr>\n<th style=\"background-color: #021036; color: #ffffff; font-family: Arial, sans-serif; font-size: 16px; font-weight: bold; overflow: hidden; padding: 10px 5px; text-align: center; vertical-align: top; word-break: normal; border: 1px solid #ffffff;\">WooCommerce<\/th>\n<th style=\"background-color: #021036; color: #ffffff; font-family: Arial, sans-serif; font-size: 16px; font-weight: bold; overflow: hidden; padding: 10px 5px; text-align: center; vertical-align: top; word-break: normal; border: 1px solid #ffffff;\">Shopify<\/th>\n<th style=\"background-color: #021036; color: #ffffff; font-family: Arial, sans-serif; font-size: 16px; font-weight: bold; overflow: hidden; padding: 10px 5px; text-align: center; vertical-align: top; word-break: normal; border: 1px solid #ffffff;\">Wix<\/th>\n<th style=\"background-color: #021036; color: #ffffff; font-family: Arial, sans-serif; font-size: 16px; font-weight: bold; overflow: hidden; padding: 10px 5px; text-align: center; vertical-align: top; word-break: normal; border: 1px solid #ffffff;\">BigCommerce<\/th>\n<th style=\"background-color: #021036; color: #ffffff; font-family: Arial, sans-serif; font-size: 16px; font-weight: bold; overflow: hidden; padding: 10px 5px; text-align: center; vertical-align: top; word-break: normal; border: 1px solid #ffffff;\">Magento<\/th>\n<th style=\"background-color: #021036; color: #ffffff; font-family: Arial, sans-serif; font-size: 16px; font-weight: bold; overflow: hidden; padding: 10px 5px; text-align: center; vertical-align: top; word-break: normal; border: 1px solid #ffffff;\">Squarespace<\/th>\n<\/tr>\n<tr>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Part of your existing WordPress site. Hosting separately.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Hosting and domain space + add your own domain name.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Hosting and domain space.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Hosting and domain space + add your own domain name.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Hosting and domain space + add your own domain name.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Hosting and domain space + add your own domain name.<\/td>\n<\/tr>\n<tr>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Free, open-source eCommerce platform.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Subscription-based service.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Subscription-based service.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Subscription-based service.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Free, open-source service.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Subscription-based service.<\/td>\n<\/tr>\n<tr>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Free extensions and add-ons.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Limited free extensions and add-ons.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Limited free extensions and add-ons.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Limited free extensions and add-ons.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Limited free extensions and add-ons.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">No third-party extensions and add-ons.<\/td>\n<\/tr>\n<tr>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Customer management only with plugins.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Basic customer management.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Basic customer management.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Basic customer management through customer management groups.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Basic customer management.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Fundamental customer management.<\/td>\n<\/tr>\n<tr>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Thousands of free and paid themes.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Hundreds of free themes, some paid.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">500+ themes.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">Some themes are available from the web.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">100+ themes.<\/td>\n<td style=\"font-family: Arial, sans-serif; font-size: 14px; overflow: hidden; padding: 10px 5px; text-align: left; vertical-align: top; word-break: normal; border: 1px solid #021036;\">100+ themes.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><strong>Top Ecommerce Platforms<\/strong><\/h2>\n<h3><strong>1. WooCommerce.<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">WordPress users might like the idea of installing an eCommerce plugin, rather than setting up a new site. That\u2019s where <\/span><a href=\"https:\/\/woocommerce.com\/\"><span style=\"font-weight: 400;\">WooCommerce<\/span><\/a><span style=\"font-weight: 400;\"> comes in.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s a free platform for WordPress users to transform their site into a fully functional eCommerce website. You just have to install it, add several products, and configure your settings.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s easy to use and navigate, more reasons why it\u2019s one of the most popular eCommerce platforms to use in 2020. You can also track your eCommerce store stats through the analytics tab, shown here:<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-13910\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-2-1.jpg\" alt=\"The Top eCommerce Platforms to Use in 2020 (and Beyond)-415\" width=\"1999\" height=\"1000\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-2-1.jpg 1999w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-2-1-300x150.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-2-1-640x320.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-2-1-768x384.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-2-1-1536x768.jpg 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-2-1-876x438.jpg 876w\" sizes=\"(max-width: 1999px) 100vw, 1999px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/woocommerce.com\/posts\/woocommerce-admin-a-new-central-dashboard-for-woocommerce\/\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<p><b>Capterra Rating<\/b><\/p>\n<p><a href=\"https:\/\/www.capterra.co.uk\/software\/187800\/woocommerce\"><span style=\"font-weight: 400;\">Good &#8211; 4.5<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Recent review &#8211; \u201cI like how flexible WooCommerce is. You can do pretty much anything any e-commerce solution can do, often for free.\u201d <\/span><a href=\"https:\/\/www.capterra.com\/p\/187800\/WooCommerce\/reviews\/2440457\/\"><span style=\"font-weight: 400;\">Steven D, Website Developer<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Strongest Feature<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Arguably the strongest feature of WooCommerce is that it&#8217;s customisable. Because it\u2019s open-source, there are a plethora of helpful modifications available. The best part? Many of these plugins are free!\u00a0<\/span><\/p>\n<p><b>Pricing<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Though many aspects of WooCommerce are free, it does offer paid premium extensions and themes. These can range from <\/span><a href=\"https:\/\/everestthemes.com\/5-most-expensive-premium-wordpress-themes-in-the-world\/#:~:text=OneMax%20Price%20(%20%24%201012%20),color%20options%20and%20fonts%20options.\"><span style=\"font-weight: 400;\">$40 to $1020<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><b>Support<\/b><\/p>\n<p><span style=\"font-weight: 400;\">One of the downsides of WooCommerce is that it doesn\u2019t go as far in terms of support as some of the other eCommerce platforms. There\u2019s no phone or email support. Instead, there are 24-hour live chat assistants and several community forums.\u00a0<\/span><\/p>\n<p><b>Usability<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re familiar with WordPress, WooCommerce is an excellent choice. But, even if you\u2019re not, it won\u2019t take long to get the hang of it. The user interface is clear and easy to use.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The only factor that makes it different from the likes of Shopify and Bigcommerce is that you\u2019ll need to find a host to install WordPress. From there, you can proceed with WooCommerce.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What\u2019s more, WooCommerce is compatible with a range of payment options, such as credit card, Stripe, Sagepay, and Paypal. You can also install supportive plugins such as Yoast for SEO pointers and Mailchimp for email marketing.\u00a0<\/span><\/p>\n<p><b>Pros<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Easily integrated with WordPress.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ecwid integration.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">WordPress is an excellent platform for search engine optimisation (SEO).<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Many plugins are available.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Lots of forums filled with WordPress experts available online.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Cheap to set up.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Google analytics integration.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">1-Click selling app available.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Coupons and discount codes.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Mobile app.<\/span><\/li>\n<\/ul>\n<p><b>Cons<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Relies on WordPress.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Good hosting can be expensive.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Not much support.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Add-ons can be costly.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Extensions needed for simple functions.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Need prior knowledge of WordPress.<\/span><\/li>\n<\/ul>\n<h3><strong>2. Shopify.<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Founded in 2006, <\/span><a href=\"https:\/\/www.shopify.co.uk\/\"><span style=\"font-weight: 400;\">Shopify <\/span><\/a><span style=\"font-weight: 400;\">has grown to become one of the best eCommerce platforms. Its creators saw what they thought to be a gap in the market &#8211; for an easy-to-use eCommerce platform that anyone can navigate.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The company insists that you shouldn\u2019t need design or technical experience to create a website. <\/span><a href=\"https:\/\/producthabits.com\/shopify-grew-snowboard-shop-10b-commerce-ecosystem\/\"><span style=\"font-weight: 400;\">Their aim was<\/span><\/a><span style=\"font-weight: 400;\"> \u201cmaking it easy for anyone to create a beautiful and powerful online store.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They now own a large majority of the market share.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-13915\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-6.jpg\" alt=\"The Top eCommerce Platforms to Use in 2020 (and Beyond)-311\" width=\"984\" height=\"738\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-6.jpg 984w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-6-300x225.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-6-640x480.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-6-768x576.jpg 768w\" sizes=\"(max-width: 984px) 100vw, 984px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.konstructdigital.com\/shopify\/shopify-statistics\/\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<p><b>Capterra Rating<\/b><\/p>\n<p><a href=\"https:\/\/www.capterra.co.uk\/software\/83891\/shopify\"><span style=\"font-weight: 400;\">Good 4.5<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Recent review &#8211; \u201cOverall experience is good. It\u2019s beneficial for startups as within a few weeks you have a store ready, and you can go to market faster than other solutions.\u201d <\/span><a href=\"https:\/\/www.capterra.com\/p\/83891\/Shopify\/reviews\/2378505\/\"><span style=\"font-weight: 400;\">Vipin P, CTO<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Strongest Feature<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Shopify\u2019s Point of Sale (POS) system may be one of their strongest features. It allows you to <a href=\"https:\/\/www.shift4shop.com\/sell-online.htm\">sell your products online<\/a> or in your actual brick-and-mortar storefront, without the need for any additional software or machinery such as external cash registers. This brings together in-store and online sales in a very versatile way that omnichannel retailers are sure to appreciate.\u00a0<\/span><\/p>\n<p><b>Pricing<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Spotify offers a free 14-day trial. After that, the pricing structure is as follows:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Basic &#8211;\u00a0 $29 a month.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Shopify &#8211; $79 a month.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Advanced Shopify &#8211; $299 a month.<\/span><\/li>\n<\/ul>\n<p><b>Support<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Shopify offers 24-hour live chat and a <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/solutions\/office\/call.html\"><span style=\"font-weight: 400;\">cloud phone system<\/span><\/a><span style=\"font-weight: 400;\"> for support. They also have an online help centre with many FAQs, as well as a support forum.<\/span><\/p>\n<p><b>Usability\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Because it was designed to be the easiest eCommerce platform to use, Spotify prides itself on its usability. You can set up a Shopify account within minutes. Choose from a wide range of templates, or personalise the site to your preferences (though this does require coding knowledge).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can manage your site\u2019s functionality through Shopify\u2019s <a href=\"\/gb\/en\/blog\/what-is-a-cms-and-what-are-the-best-content-management-system-platforms\/\">CMS<\/a> system. There are a <a href=\"https:\/\/rewind.io\/best-shopify-apps\/\">variety of add-ons<\/a> and extensions available.\u00a0<\/span><\/p>\n<p><b>Pros<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Unlimited hosting for stores.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Super-fast loading time.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Real-time sales statistics.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Easy to set up.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">1-Click selling available.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Good customer support.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A range of themes available.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A good option for physical store owners.<\/span><\/li>\n<\/ul>\n<p><b>Cons<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Not highly rated for SEO.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Coding knowledge needed to customise themes.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Checkout process can\u2019t be personalised.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">App add-ons can be expensive.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">No email hosting.<\/span><\/li>\n<\/ul>\n<h3><strong>3. Wix.<\/strong><\/h3>\n<p><a href=\"https:\/\/www.wix.com\/\"><span style=\"font-weight: 400;\">Wix <\/span><\/a><span style=\"font-weight: 400;\">is touted as the go-to platform if you want to build a simple yet effective website, particularly appealing to small and medium businesses. It works around a drag-and-drop system, allowing you to create a fully functional online shop, one block at a time.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is one of the easiest eCommerce platforms to use in 2020 because no coding or hosting is required. It\u2019s known for its beginner-friendly interface and simple design processes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s a free platform, with some add-ons and extensions available at a premium.<img decoding=\"async\" class=\"aligncenter size-full wp-image-13911\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-3-6.png\" alt=\"The Top eCommerce Platforms to Use in 2020 (and Beyond)-151\" width=\"1236\" height=\"668\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-3-6.png 1236w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-3-6-300x162.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-3-6-640x346.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-3-6-768x415.png 768w\" sizes=\"(max-width: 1236px) 100vw, 1236px\" \/><\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/support.wix.com\/en\/article\/wix-stores-accessing-store-tabs-in-your-wix-dashboard\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<p><b>Capterra Rating<\/b><\/p>\n<p><a href=\"https:\/\/www.capterra.co.uk\/software\/169007\/wix\"><span style=\"font-weight: 400;\">Good &#8211; 4.4<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Recent review &#8211; \u201cI had an awesome experience in building my portfolio and website with Wix. I would highly recommend this website builder to a beginner friend of mine!\u201d <\/span><a href=\"https:\/\/www.capterra.com\/p\/169007\/Wix\/reviews\/2405558\/\"><span style=\"font-weight: 400;\">Sandesh B, Blogger<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Strongest Feature<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The drag-and-drop system is the main reason users find Wix so easy to use and is arguably its strongest feature. There are many themes to choose from, which can then be customised through its drag-and-drop editor with ease and very little technical know-how required.<\/span><\/p>\n<p><b>Pricing<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Wix offers a range of packages:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Connect Domain &#8211; $3 a month.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Combo for Personal Use &#8211; $6 a month.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Unlimited &#8211; $8.50 a month.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">VIP &#8211; $18 a month.<\/span><\/li>\n<\/ul>\n<p><b>Support<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Wix\u2019s customer support is excellent thanks to their <\/span><a href=\"\/gb\/en\/blog\/best-crm-software-for-small-businesses-and-startups\/\"><span style=\"font-weight: 400;\">CRM software<\/span><\/a><span style=\"font-weight: 400;\">. They can be contacted via phone, email, and even social media. They also have online community forums and their own help centre.\u00a0<\/span><\/p>\n<p><b>Usability<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019ve never tried to set up a website before, then Wix could be the best first step for your online business. The templates are great for digital product display, ideal for eCommerce. It also has a Wix AI feature, which uses <\/span><a href=\"\/gb\/en\/blog\/let-ai-lead-the-way-reshaping-cx-to-improve-customer-retention\/\"><span style=\"font-weight: 400;\">artificial intelligence<\/span><\/a><span style=\"font-weight: 400;\"> to build the site for you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, if you are more competent in web design, then it may be too basic &#8211; you might wish to customise it more.\u00a0<\/span><\/p>\n<p><b>Pros<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">User-friendly drag-and-drop system.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Free themes available.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Simple to use and easy setup.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Good customer support.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Inventory management.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Integration with ShipStation app for improved shipping experience.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Payment processing service.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Great for beginners.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The mobile app is available from your app store.<\/span><\/li>\n<\/ul>\n<p><b>Cons<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Poorly rated for SEO.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Difficult to fully customise.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Templates aren\u2019t interchangeable.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Website is not transferable.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Tracking and analytics on paid plans only.<\/span><\/li>\n<\/ul>\n<h3><strong>4. BigCommerce.<\/strong><\/h3>\n<p><a href=\"https:\/\/www.bigcommerce.com\/\"><span style=\"font-weight: 400;\">BigCommerce <\/span><\/a><span style=\"font-weight: 400;\">was founded in 2009, and since then has risen to be the best eCommerce platform UK businesses use. They\u2019re invested in customer support, priding themselves on offering the total package when it comes to website creation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">BigCommerce is also great for larger businesses, hence the \u201cBig\u201d Commerce. It\u2019s also a good choice for those with an established brick-and-mortar store who want to take their sales online.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It does have a different pricing structure to other platforms for its \u2018Enterprise\u2019 plan, which may mean you get extra services depending on how big your company is.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-13909\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-1-5.png\" alt=\"The Top eCommerce Platforms to Use in 2020 (and Beyond)-469\" width=\"1450\" height=\"931\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-1-5.png 1450w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-1-5-300x193.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-1-5-640x411.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-1-5-768x493.png 768w\" sizes=\"(max-width: 1450px) 100vw, 1450px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.bigcommerce.co.uk\/essentials\/pricing\/\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<p><b>Capterra Rating<\/b><\/p>\n<p><a href=\"https:\/\/www.capterra.co.uk\/software\/131883\/bigcommerce\"><span style=\"font-weight: 400;\">Good &#8211; 4.3<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Recent review &#8211; \u201cI loved the versatility available for building product pages, being able to set it up, so pricing adjusts automatically for different product options.\u201d <\/span><a href=\"https:\/\/www.capterra.com\/p\/131883\/Bigcommerce\/reviews\/2165573\/\"><span style=\"font-weight: 400;\">Margaret M, UX Analyst<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Strongest Feature<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Customer service is one of BigCommerce\u2019s selling points. They offer support via email, live chats, and over the phone. As well as this, they produce guides and videos on how to use their platform. Their team of experts are also on-hand to offer advice about online selling.<\/span><\/p>\n<p><b>Pricing<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Currently, BigCommerce offers a 15-day free trial. After this, pricing is as follows:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Standard &#8211; $29.95 per month.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Plus &#8211; $79.95 per month.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Pro &#8211; $299.95 per month.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Enterprise &#8211; Available on request.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Users can take advantage of a 10% discount for the Plus and Pro options if paid annually.\u00a0<\/span><\/p>\n<p><b>Support<\/b><\/p>\n<p><span style=\"font-weight: 400;\">When it comes to <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/remote-support-customer-service.html\"><span style=\"font-weight: 400;\">remote customer service<\/span><\/a><span style=\"font-weight: 400;\">, BigCommerce leaves no stone unturned. They have 24-hour live chat services, phone support, and email support. Users can also ask questions in their community forums and access information from their help centres. Their support services are even available to those on trial.\u00a0<\/span><\/p>\n<p><b>Usability<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Though BigCommerce is often used by medium to larger-sized businesses, it\u2019s still good for beginners. BigCommerce has made its templates easy to modify and has a big focus on SEO &#8211; great news if you\u2019re just starting online.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The platform also uses their own CMS that allows users to run a website and not just a store.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It also offers multi-currency payment options, a feature that makes it stand out among the crowd. Payments can be accepted through over 40 pre-integrated payment gateway. Then shipping details can be customised as per the business&#8217;s requirements.<\/span><\/p>\n<p><b>Pros<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Great SEO performance.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Good customer support.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Access to web design experts.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Flexible product management.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Great theme designs.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Multi-channel selling.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">All-in-one solution.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Unlimited products.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Lots of extensions available.<\/span><\/li>\n<\/ul>\n<p><b>Cons<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Can be expensive further up the pricing structure.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">No 1-Click selling available.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Themes can be expensive.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><a href=\"\/gb\/en\/blog\/definitions\/shopping-cart\/\">Shopping cart<\/a> abandonment isn\u2019t on the standard plan.<\/span><\/li>\n<\/ul>\n<h3><strong>5. Magento.<\/strong><\/h3>\n<p><a href=\"https:\/\/magento.com\/\"><span style=\"font-weight: 400;\">Magento <\/span><\/a><span style=\"font-weight: 400;\">has undergone various transformations to be the eCommerce solutions powerhouse it is today. Most recently, in 2018 it was acquired by Adobe and is available in two versions: Magento Open Source and Magento Commerce.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Their open-source platform is much like WooCommerce in that it\u2019s completely free to install, but you need to pay extra for web hosting.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s popular with medium to large businesses because it\u2019s easy to use with amazing customization possibilities, but further knowledge of website development could take it to the next level.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-13914\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-5-6.png\" alt=\"The Top eCommerce Platforms to Use in 2020 (and Beyond)-9\" width=\"780\" height=\"401\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-5-6.png 780w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-5-6-300x154.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-5-6-640x329.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-5-6-768x395.png 768w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/magento.com\/products\/magento-commerce\/page-builder\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<p><b>Capterra Rating<\/b><\/p>\n<p><a href=\"https:\/\/www.capterra.com\/p\/83890\/Magento\/\"><span style=\"font-weight: 400;\">Good &#8211; 4.3<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Recent review &#8211; \u201cThe biggest, most robust but most importantly Open Source e-commerce software out there. The only limitation is your imagination\u2026\u201d <\/span><a href=\"https:\/\/www.capterra.com\/p\/83890\/Magento\/reviews\/1993549\/\"><span style=\"font-weight: 400;\">Amiel S, IT Manager<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Strongest Feature<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Magento is a very flexible platform. It could be said that one of its strongest features is that there are no limitations on how you can design your online store. If you can code, then your design options are practically endless!\u00a0<\/span><\/p>\n<p><b>Pricing<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Though Magento is free, there are add-on options available. These range from <\/span><a href=\"https:\/\/magento.com\/products\/pricing\"><span style=\"font-weight: 400;\">$1,600 upwards<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Support<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Magento has a 24-hour customer support team who can be contacted via live chat. They also have a large user community. If you have a question, you\u2019ll likely find the answer on its extensive community forum.\u00a0<\/span><\/p>\n<p><b>Usability<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Because Magento puts the power in the user\u2019s hands when it comes to website creation, it can be difficult to build a site on your own if you don\u2019t have the experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The platform has over 5,000 extensions, but the website can take longer to develop and, in some cases, require expertise. If your business doesn\u2019t have a web development department, then you would need to outsource this to build the website you want on Magento.\u00a0<\/span><\/p>\n<p><b>Pros<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Very easy to customise.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Not beginner-friendly.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Some hosts don\u2019t support Magento.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Limited ready-made themes.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A large community of users.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Fully scalable for <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/global-office-communications\/overview.html\"><span style=\"font-weight: 400;\">global expansion<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">SEO friendly.<\/span><\/li>\n<\/ul>\n<p><b>Cons<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Poor customer support.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Requires extensive coding knowledge, so falls in terms of ease of use.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Premium extensions can be expensive.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Time-consuming when building the site.<\/span><\/li>\n<\/ul>\n<h3><strong>6. Squarespace.<\/strong><\/h3>\n<p><a href=\"https:\/\/www.squarespace.com\/\"><span style=\"font-weight: 400;\">Squarespace <\/span><\/a><span style=\"font-weight: 400;\">allows you to host and build your eCommerce site all in one place. Grown in New York, Squarespace now provides a complete service for website creation.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Similar to Wix in its functionality and style, users can build websites with the <\/span><a href=\"https:\/\/websitebuildermagazine.com\/drag-and-drop-website-builders\/\"><span style=\"font-weight: 400;\">drag-and-drop system<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s popular with SMEs and entrepreneurs who are just starting out and only require a basic website. The eCommerce platform is fully functional but only works together with the main website builder.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-13912\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-4-5.png\" alt=\"The Top eCommerce Platforms to Use in 2020 (and Beyond)-381\" width=\"1879\" height=\"906\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-4-5.png 1879w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-4-5-300x145.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-4-5-640x309.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-4-5-768x370.png 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/11\/top-ecommerce-platforms-to-use-in-2020-4-5-1536x741.png 1536w\" sizes=\"(max-width: 1879px) 100vw, 1879px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.squarespace.com\/\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<p><b>Capterra Rating<\/b><\/p>\n<p><a href=\"https:\/\/www.capterra.com\/p\/143461\/Squarespace\/\"><span style=\"font-weight: 400;\">Very Good &#8211; 4.6<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Recent review &#8211; \u201cI love Squarespace. I&#8217;ve been using it for over 3 years and have been able to produce several websites with it quickly.\u201d <\/span><a href=\"https:\/\/www.capterra.com\/p\/143461\/Squarespace\/reviews\/2428026\/\"><span style=\"font-weight: 400;\">Alyssia P, Creative Director<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Strongest Feature<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Squarespace offers an incredibly easy-to-use interface which is ideal for beginners. Even the most inexperienced of website creators will be able to design a sleek website using Squarespace.<\/span><\/p>\n<p><b>Pricing<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The pricing structure for Squarespace is as follows:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Personal &#8211; $13 per month.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Business &#8211; $19 per month.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Commerce &#8211; $26 per month.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Advanced Commerce &#8211; $40 per month.<\/span><\/li>\n<\/ul>\n<p><b>Support<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Squarespace offers the same support to all pricing tiers, which is a great plus point. This includes social media support, 24-hour email support, live chat, online help centre, and community forum.\u00a0<\/span><\/p>\n<p><b>Usability<\/b><\/p>\n<p><span style=\"font-weight: 400;\">There\u2019s a reason Squarespace is a popular choice for <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/solutions\/small-business.html\"><span style=\"font-weight: 400;\">small businesses<\/span><\/a><span style=\"font-weight: 400;\"> and entrepreneurs &#8211; it\u2019s straightforward to use! You can modify your eCommerce platform no matter your experience level. There aren\u2019t a wide range of add-ons available, and you can\u2019t add third-party extensions. But this may limit the possibility for confusion if you\u2019re new to website design.<\/span><\/p>\n<p><b>Pros<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Easy to use the drag-and-drop system.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Low price tiers.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Great for simple websites.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Good SEO tools.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Integrates with ShipStation for shipping options.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Good customer service.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Great templates and designs.<\/span><\/li>\n<\/ul>\n<p><b>Cons<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Charge a 3% transaction fee.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">No drop shipping.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Low page-speed ratings by Google.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">No Amazon or eBay integration.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">No third-party extensions or add-ons.<\/span><\/li>\n<\/ul>\n<h2><strong>Conclusion<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Choosing the right eCommerce platform for your business is no easy feat.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In general, you should ensure that your eCommerce platform was designed with you in mind. For example, if you\u2019re a larger business selling tech gadgets and need more advanced marketing tools, you may prefer BigCommerce. Whereas, if you\u2019re a small start-up selling gift cards and wrapping paper, you may find Squarespace is more suited to your needs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On the whole, there\u2019s no one choice for each business type. Choose the option that most aligns with your <a href=\"\/gb\/en\/blog\/business-plan\/\">business plan<\/a>. It\u2019s a good idea to look for options that allow for scalability, where you can grow your website at the same rate as your business.<\/span><\/p>\n\t\t<style>\r\n\t\t\t@media (min-width: 768px) {\r\n\t\t\t\t.bottom-cta .bottom-cta-img {\r\n\t\t\t\t\tfloat: left;\r\n\t\t\t\t\twidth: 50%;\r\n\t\t\t\t}\r\n\t\t\t}\r\n\r\n\t\t\t.bottom-cta .bottom-cta-img img {\r\n\t\t\t\twidth: 100%;\r\n\t\t\t}\r\n\r\n\t\t\t.bottom-cta {\r\n\t\t\t\tbackground: #001138;\r\n\t\t\t\tpadding: 30px;\r\n\t\t\t}\r\n\r\n\t\t\t.bottom-cta .bottom-cta-copy {\r\n\t\t\t\tpadding: 0 30px;\r\n\t\t\t\toverflow: hidden;\r\n\t\t\t\tcolor: #fff;\r\n\t\t\t}\r\n\r\n\t\t\t.bottom-cta .bottom-cta-copy .btn-primary {\r\n\t\t\t\twidth: 100%;\r\n\t\t\t}\r\n\t\t<\/style>\r\n\t\t<div class=\"bottom-cta  CID-cta-2FdM5dTp IID-cta-6a0adfe43c867\"\r\n\t\t\tdata-dl-custom-type=\"cta\">\r\n\t\t\t<div class=\"bottom-cta-img\">\r\n\t\t\t\t<img decoding=\"async\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2018\/07\/hero-retal.jpg\" alt=\"Call to action banner\">\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"bottom-cta-copy\">\r\n\t\t\t\t<span style=\"font-size: 24px; line-height: 30px;\">Discover the benefits of cloud communications for retail<\/span>\r\n\t\t\t\t<span class=\"text-center\" style=\"display: block;\">\r\n\t\t\t\t<a class=\"rc-cta-shortcode btn btn-primary btn-lg\" data-dl-element=\"button\"\r\n\t\t\t\t\tclass=\"btn btn-primary btn-lg\" style=\"margin-top: 16px; font-weight: bold;\"\r\n\t\t\t\t\ttitle=\"\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/industry-solutions\/retail-business-cloud-phone-systems.html\" target=\"_blank\"\r\n\t\t\t\t\trel=\"noopener noreferrer\" data-dl-additional-info=\"Discover the benefits of cloud communications for retail\"\r\n\t\t\t\t\tdata-dl-name=\"Discover the benefits of cloud communications for retail | Learn more\">Learn more<\/a>\r\n\t\t\t<\/span>\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"clearfix\"><\/div>\r\n\t\t<\/div>\r\n\t\t\n","protected":false},"excerpt":{"rendered":"<p>The US is expected to reach $735 billion in eCommerce sales by 2023. The rest of the world isn\u2019t far behind.\u00a0\u00a0 In other words, if your business is not online &hellip; <a href=\"\/gb\/en\/blog\/the-top-ecommerce-platforms-to-use\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;The Top eCommerce Platforms to Use in 2021 (and Beyond)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":244,"featured_media":16822,"comment_status":"open","ping_status":"closed","sticky":false,"template":"single-content-hub.php","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Top eCommerce Platforms to Use in 2021 (and Beyond)<\/title>\n<meta name=\"description\" content=\"Whether you\u2019re a brick-and-mortar store wishing to expand your reach, or a brand new business starting with online sales channels from scratch, your choice in eCommerce platform can have a huge impact on your business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/the-top-ecommerce-platforms-to-use\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"14 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The Top eCommerce Platforms to Use in 2021 (and Beyond)","description":"Whether you\u2019re a brick-and-mortar store wishing to expand your reach, or a brand new business starting with online sales channels from scratch, your choice in eCommerce platform can have a huge impact on your business.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/gb\/en\/blog\/the-top-ecommerce-platforms-to-use\/","twitter_misc":{"Written by":"RingCentral Team","Est. reading time":"14 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":":\/gb\/en\/blog\/the-top-ecommerce-platforms-to-use\/#article","isPartOf":{"@id":"\/gb\/en\/blog\/the-top-ecommerce-platforms-to-use\/"},"author":{"name":"RingCentral Team","@id":"\/gb\/en\/blog\/#\/schema\/person\/cc4f043d2b478862a8622c28b0ebd08c"},"headline":"The Top eCommerce Platforms to Use in 2021 (and 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