{"id":11331,"date":"2020-08-20T17:28:22","date_gmt":"2020-08-20T16:28:22","guid":{"rendered":"\/gb\/en\/blog\/?p=11331"},"modified":"2023-01-16T18:06:26","modified_gmt":"2023-01-16T18:06:26","slug":"what-is-telemedicine","status":"publish","type":"post","link":"\/gb\/en\/blog\/what-is-telemedicine\/","title":{"rendered":"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Over the last few years, there\u2019s been a lot of talk about the changes we\u2019re seeing in healthcare. The revolution in big data has been particularly hyped up, and with some justification. It isn\u2019t just about collecting large quantities of data, but knowing how to analyse it. Doing so effectively gives more insight into patients\u2019 health and how lifestyle or genetic factors might affect it. But the technological transformation we\u2019re seeing doesn\u2019t stop there. Telemedicine also appears set to change the face of healthcare provision and perhaps the health system as a whole.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telemedicine has been around for a while, although take-up remained fairly modest for quite a long time. Until, that is, the Covid-19 pandemic struck. With social distancing measures in place across the world and doctors trying to limit face-to-face contact with patients, more and more have come to use telemedicine apps. This means that they can hold consultations with patients and offer primary care, without the need to see them in person. Even assuming a Coronavirus vaccine arrives in the not-too-distant future, it is likely that telemedicine is here to stay. Especially as both healthcare professionals and patients alike get more accustomed to using it.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11353 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-22.jpg\" alt=\"healthcare-professionals\" width=\"1920\" height=\"1217\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-22.jpg 1920w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-22-300x190.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-22-640x406.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-22-768x487.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-22-1536x974.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The recent rise of telemedicine, though boosted considerably by the pandemic, chimes with other aspects of our daily lives. We\u2019ve now become increasingly accustomed to video calls and <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/video.html\"><span style=\"font-weight: 400;\">video conferencing<\/span><\/a><span style=\"font-weight: 400;\">, and the way we work has been transformed along with our everyday routines &#8211; keeping in touch with clients and colleagues in far-flung locations, as well as friends and family.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It seems natural, then, that even when the pandemic is over, telemedicine will most likely continue to enjoy a bright future within the healthcare system. It allows us to have a quick and convenient consultation, without the hassle of having to drag ourselves to a doctor\u2019s surgery or clinic.<\/span><\/p>\n<blockquote><span class='bctt-click-to-tweet'><span class='bctt-ctt-text'><a href='https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fringcentr.al%2F2FKmnrT&#038;text=It%20seems%20natural%2C%20then%2C%20that%20even%20when%20the%20pandemic%20is%20over%2C%20telemedicine%20will%20most%20likely%20continue%20to%20enjoy%20a%20bright%20future%20within%20the%20healthcare%20system.&#038;via=RingCentralUK&#038;related=RingCentralUK' target='_blank'rel=\"noopener noreferrer\">It seems natural, then, that even when the pandemic is over, telemedicine will most likely continue to enjoy a bright future within the healthcare system. <\/a><\/span><a href='https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fringcentr.al%2F2FKmnrT&#038;text=It%20seems%20natural%2C%20then%2C%20that%20even%20when%20the%20pandemic%20is%20over%2C%20telemedicine%20will%20most%20likely%20continue%20to%20enjoy%20a%20bright%20future%20within%20the%20healthcare%20system.&#038;via=RingCentralUK&#038;related=RingCentralUK' target='_blank' class='bctt-ctt-btn'rel=\"noopener noreferrer\">Click To Tweet<\/a><\/span><\/blockquote>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11338 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-7-2.jpg\" alt=\"telehealth-services\" width=\"1280\" height=\"825\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-7-2.jpg 1280w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-7-2-300x193.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-7-2-640x413.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-7-2-768x495.jpg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><br \/>\n<span style=\"font-weight: 400;\">So what exactly is telemedicine? What are the prospects for telemedicine in the UK? What are its advantages and its disadvantages? In this guide, we\u2019ll give you an in-depth overview of what telemedicine is (and <\/span><strong><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/industry-solutions\/healthcare-cloud-phone-systems.html\">telehealth<\/a><\/strong><span style=\"font-weight: 400;\"> more generally) and how it might transform the way we receive healthcare in the coming years. We\u2019ll provide a concise definition of what telemedicine is and explore its history in some detail. Then, we\u2019ll look at the benefits and potential drawbacks of telemedicine, as well as the different types of telehealth services and the terminology used. Read on to find out more.<\/span><\/p>\n\t<div class=\"cta-banner  CID-2FdM5dTp IID-69d301049579b\"\r\n\t\tdata-dl-custom-type=\"ctaButton\">\r\n\t\t<div class=\"cta-banner-img-wrap\">\r\n\t\t\t<div class=\"cta-banner-img\" style=\"background-image:url(\/gb\/en\/blog\/wp-content\/uploads\/2020\/03\/telemedicine-meeting.jpg)\"><\/div>\r\n\t\t<\/div>\r\n\t\t<div class=\"cta-body\" data-dl-custom-type=\"ctaButton\">\r\n\t\t\t<span class=\"cta-sub-heading\">Healthcare cloud phone systems<\/span>\r\n\t\t\t<h3 class=\"cta-heading\">Cloud business communications for healthcare<\/h3>\r\n\t\t\t<p>Optimise patient interactions with the secure and reliable cloud business communications and collaboration solution.<\/p>\r\n\t\t\t<a class=\"rc-cta-shortcode btn btn-primary btn-lg\" data-dl-element=\"button\"\r\n\t\t\t\thref=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/industry-solutions\/healthcare-cloud-phone-systems.html\" class=\"btn btn-primary\"\r\n\t\t\t\ttarget=\"_blank\" rel=\"noopener\" data-dl-additional-info=\"Cloud business communications for healthcare\"\r\n\t\t\t\tdata-dl-name=\"Cloud business communications for healthcare | Learn more\">Learn more<\/a>\r\n\r\n\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n\t\n<h2><strong>What is Telemedicine?<\/strong><\/h2>\n<blockquote><p><span style=\"font-weight: 400;\">In short, telemedicine is the term given to remote health care delivery and consultation given to patients at a distance.<\/span><\/p><\/blockquote>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11373 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/what-is-telemedicine.jpg\" alt=\"what is telemedicine\" width=\"1920\" height=\"1080\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/what-is-telemedicine.jpg 1920w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/what-is-telemedicine-300x169.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/what-is-telemedicine-640x360.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/what-is-telemedicine-768x432.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/what-is-telemedicine-1536x864.jpg 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/what-is-telemedicine-250x140.jpg 250w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">For example, via the internet and video chat apps. As video chat becomes more and more commonplace, a lot of <a href=\"\/gb\/en\/blog\/established-telemedicine-providers\/\">healthcare providers<\/a> are looking to telehealth methods to help them make tight budgets stretch that bit further.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Patients themselves, it appears, are becoming increasingly accustomed to the idea, too, after some initial uncertainty. As we\u2019ve discussed, the Covid-19 pandemic has led to a sudden increase in remote consultations, as doctors look to restrict the use of face-to-face meetings with patients.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telemedicine allows patients and doctors to converse with one another remotely, wherever they happen to be. That\u2019s as long as they have access to a sufficiently reliable <a href=\"\/gb\/en\/blog\/ultimate-guide-to-broadband-for-your-home-office\/\">internet connection<\/a>. However, it offers more than just standard video calls. Doctors and patients can share different types of information using telemedicine apps, including blood pressure test results and readings from medical devices.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Patients have come to expect &#8211; as technology has changed their own everyday lives &#8211; that health care delivery should do likewise. Of course, telemedicine is not a complete substitute for face-to-face consultations or clinical services; there will be instances where health professionals will need to see patients in person. Nevertheless, it is a convenient option for quick check-ups, and so on.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11345 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-14.jpg\" alt=\"online-consultations\" width=\"1000\" height=\"667\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-14.jpg 1000w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-14-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-14-640x427.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-14-768x512.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">There are different types of telemedicine, which is something worth bearing in mind. There are three main types in particular:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Interactive medicine (<strong><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/product-overview.html\">where patients and doctors communicate<\/a><\/strong> with each other in real-time),\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Store and forward (where providers are permitted to share patient health information with physicians elsewhere)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Remote patient monitoring (where mobile medical devices are used to collect data which is then used by remote caregivers to monitor patients and health outcomes).\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Interactive medicine is the kind of telemedicine that most patients are familiar with. There are several mobile apps that they can use to obtain a remote consultation with a physician.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As we\u2019ve just noted, there are different ways of providing remote telemedicine care. Most commonly, patients participate in a video call with a doctor and discuss whatever medical issues they need to discuss. Telemedicine apps are held to stringent standards of data protection and security so that patients\u2019 privacy is safeguarded.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some kinds of telemedicine services, however, may involve providing patients with portable kits and devices to monitor their condition. Telemedicine may also take the form of video conferencing and data storage and sharing. It\u2019s all a matter of what the patient needs and which particular method might best suit their individual medical care.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telemedicine is now commonly used in the treatment of a wide range of medical conditions. These include to give just a few examples of telemedicine uses relevant here:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Asthma and respiratory infections<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Cold and flu<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sprains and strains<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Arthritis<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Bronchitis\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In addition, surgeons may use telemedicine apps to catch up with patients following an operation to check their post-op condition. By the same token, an oncologist might use telemedicine to talk a patient through their test results and treatment plan. Calls like this can also be done over the phone, of course, but having video as well as audio helps provide patients with extra reassurance. That\u2019s as well as allowing them to demonstrate certain physical manifestations of whatever condition they\u2019re suffering from.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11341 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-10-1.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-142\" width=\"1880\" height=\"935\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-10-1.jpg 1880w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-10-1-300x149.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-10-1-640x318.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-10-1-768x382.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-10-1-1536x764.jpg 1536w\" sizes=\"(max-width: 1880px) 100vw, 1880px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Furthermore, the type of telemedicine available will depend on the nature of the healthcare provider. Some private healthcare firms might offer telemedicine solutions for certain types of consultations, for instance, whereas others might be excluded.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re unsure of what telemedicine options are available to you, it\u2019s a good idea to speak to your doctor (or your insurer if you\u2019re in the USA and covered by Medicare or Medicaid, for instance) for further information. You can also ask them for more information about the relevant regulations and security measures in place. It goes without saying that your confidentiality and privacy should be a consideration of the utmost importance. It\u2019s always worth seeking out more details on the subject, therefore, if only for your own peace of mind.<\/span><\/p>\n<h3><strong>Definition of Telemedicine<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Given the rapidity of the recent growth we\u2019ve seen in telemedicine, and the plethora of different services offered via telemedicine apps, there is &#8211; perhaps inevitably &#8211; some uncertainty about what precise telemedicine definition might apply in specific circumstances. The term \u2018telemedicine\u2019 is, as we\u2019ve alluded to, used quite widely to cover a broad range of different functions and services.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telemedicine companies themselves may sometimes use the term a little loosely. That doesn\u2019t always make it easy for patients (as laypeople) to understand exactly what is meant by it. Let\u2019s look more closely at how we might define telemedicine and hopefully dispel a lot of the opacity surrounding the subject. That way, we can ascertain the correct telemedicine meaning.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11336 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-5-2.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-210\" width=\"640\" height=\"427\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-5-2.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-5-2-300x200.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">There is particular confusion around the use of <\/span><a href=\"https:\/\/www.ringcentral.com\/blog\/telehealth-vs-telemedicine-whats-the-difference\/\"><span style=\"font-weight: 400;\">\u2018telemedicine\u2019 and \u2018telehealth\u2019<\/span><\/a><span style=\"font-weight: 400;\">. These days, the two are increasingly used interchangeably, essentially as synonyms of one another. However, this can add to the confusion, and there are differences between the two which it\u2019s important to bear in mind.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telehealth, to be more precise, is an umbrella term used to encompass a wider set of healthcare solutions utilising information technology (IT). Telemedicine can be placed under this umbrella, but the term itself is more constricted in its meaning. Let\u2019s take a closer look into the matter and hopefully clear up the confusion and uncertainty.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11346 size-1536x1536\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-15-1536x1024.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-282\" width=\"840\" height=\"560\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-15-1536x1024.jpg 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-15-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-15-640x427.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-15-768x512.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-15.jpg 1880w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Telemedicine is defined by the World Health Organisation as \u201chealing from a distance\u201d. In other words, the remote provision of healthcare to patients. This would include, then, the use of telecommunications technology (such as video-based apps) in providing treatment or diagnosis to a patient remotely. In addition, remote imaging or video consultation would also come under the banner of telemedicine.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But what is telehealth? In short, telehealth is used to denote the use of information and telecommunications technologies to provide and support all of the following:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Long-distance healthcare provision<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Public health measures<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">General health <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/cloud-education-solutions.html\">education<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">More specific medical education\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Administrative functions\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Evidently, this is a far wider remit than that of telemedicine, although it would also cover the latter. The fact that supporting functions are also included in the definition of telehealth <\/span><span style=\"font-weight: 400;\">underlines this. It means that remote administrative meetings or video conferences among healthcare professionals might also serve as good examples of telehealth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Clearly, telehealth and telemedicine definitions continue to be debated and contested within the healthcare sector. The media, as we discussed earlier, has a tendency to use both terms interchangeably, and as a result, patients do as well. In our discussion here, when discussing telemedicine, we will do so by this particular term to minimise the risk of any further confusion.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nevertheless, if you\u2019re an ordinary patient, i.e. a layperson, and you find yourself using \u2018telehealth\u2019 in discussion with a healthcare professional, they\u2019ll know what you mean by it. Using the exact terminology isn\u2019t necessarily the be-all and end-all.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11337 size-1536x1536\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-6-1-1536x1024.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-342\" width=\"840\" height=\"560\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-6-1-1536x1024.jpg 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-6-1-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-6-1-640x427.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-6-1-768x512.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-6-1.jpg 1999w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The likelihood is that as telemedicine continues to involve, this term will itself come to encompass a wider range of healthcare treatments and services. As such the boundary between telemedicine and telehealth will perhaps become rather more fluid than it has been hitherto.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For everyday patients, people who don\u2019t generally keep up with developments in terms of the minutiae of healthcare provision, it may be quite easy to be confused by the terminology. This is something that telemedicine companies and physicians will hopefully be mindful of, and take into account.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Any patients who find themselves overwhelmed and confused by the varying, sometimes inconsistent, uses of different terms can always approach their doctor or search online (using reputable sources such as the NHS website) for further clarification.<\/span><\/p>\n\t<div class=\"cta-banner  CID-2FdM5dTp IID-69d30104957d0\"\r\n\t\tdata-dl-custom-type=\"ctaButton\">\r\n\t\t<div class=\"cta-banner-img-wrap\">\r\n\t\t\t<div class=\"cta-banner-img\" style=\"background-image:url(\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/nhs-professionals.jpg)\"><\/div>\r\n\t\t<\/div>\r\n\t\t<div class=\"cta-body\" data-dl-custom-type=\"ctaButton\">\r\n\t\t\t<span class=\"cta-sub-heading\">Press release<\/span>\r\n\t\t\t<h3 class=\"cta-heading\">NHS Professionals Selects RingCentral\u2019s Cloud Communications Solutions to Support Digital Transformation Initiatives<\/h3>\r\n\t\t\t<p>RingCentral cloud solutions enable remote working and enhance customer engagement<\/p>\r\n\t\t\t<a class=\"rc-cta-shortcode btn btn-primary btn-lg\" data-dl-element=\"button\"\r\n\t\t\t\thref=\"https:\/\/www.ringcentral.com\/whyringcentral\/company\/pressreleases\/nhs-professionals-selects-ringcentral-s-cloud-communications.html\" class=\"btn btn-primary\"\r\n\t\t\t\ttarget=\"_blank\" rel=\"noopener\" data-dl-additional-info=\"NHS Professionals Selects RingCentral\u2019s Cloud Communications Solutions to Support Digital Transformation Initiatives\"\r\n\t\t\t\tdata-dl-name=\"NHS Professionals Selects RingCentral\u2019s Cloud Communications Solutions to Support Digital Transformation Initiatives | Read more\">Read more<\/a>\r\n\r\n\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n\t\n<h2><strong>History of Telemedicine<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">For all the recent hype about telemedicine platforms, you could be forgiven for thinking it\u2019s a brand new phenomenon. It may seem like it\u2019s emerged out of nowhere in the last decade or so. In actual fact, however, telemedicine technology has a heritage stretching back much further.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For well over half a century, <a href=\"\/gb\/en\/blog\/established-telemedicine-providers\/\">healthcare providers<\/a> and doctors have been experimenting with different types of remote service provision. It\u2019s only in the last few years that this has flourished into telemedicine as we understand it today. So, let\u2019s take a quick look at this history and learn how telemedicine has got to where it is now.<\/span><\/p>\n<figure id=\"attachment_11467\" aria-describedby=\"caption-attachment-11467\" style=\"width: 686px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-11467 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/History-of-Telemedicine-Infographic-scaled.jpg\" alt=\"History-of-Telemedicine-Infographic\" width=\"686\" height=\"2560\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/History-of-Telemedicine-Infographic-scaled.jpg 686w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/History-of-Telemedicine-Infographic-80x300.jpg 80w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/History-of-Telemedicine-Infographic-274x1024.jpg 274w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/History-of-Telemedicine-Infographic-768x2866.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/History-of-Telemedicine-Infographic-412x1536.jpg 412w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/History-of-Telemedicine-Infographic-549x2048.jpg 549w\" sizes=\"(max-width: 686px) 100vw, 686px\" \/><figcaption id=\"caption-attachment-11467\" class=\"wp-caption-text\">Source: <a href=\"https:\/\/blog.evisit.com\/virtual-care-blog\/history-telemedicine-infographic\">eVisit<\/a><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">First, to understand this long heritage, we have to go back to the very origins of telecommunications technology. The rise of telecommunications began in the late 19th century. That was when technologies including the telephone (invented by Alexander Graham Bell in 1876) and the radio (pioneered by the likes of Heinrich Hertz and Guglielmo Marconi in the 1880s and 1890s), along with others such as the telegraph, emerged onto the scene.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mass communications grew rapidly during the 19th century, with the advent of the railways bringing national daily newspapers into large-scale circulation. That constituted a coherent general public for the first time and created demand for more new forms of communication.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After the turn of the century, these new technologies were starting to be put to a range of new and inventive uses &#8211; including medical ones. This had been presaged by a report which appeared in the leading medical journal, The Lancet, in 1879. It had speculated on how the telephone might help to cut down the number of unnecessary office visits. This was an insight that would be carried forward in the following years. If the telephone and other such communications technologies could help us avoid making visits to offices that we didn\u2019t need to make, what other uses might it be put to?<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11354 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-23.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-455\" width=\"720\" height=\"407\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-23.jpg 720w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-23-300x170.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-23-640x362.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-23-250x140.jpg 250w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Of course, there were rather more unorthodox attempts at technological innovation as well. In 1925, for example, Hugo Gernsback &#8211; an inventor originally from Luxembourg &#8211; hypothesised the \u2018teledactyl\u2019. This was a peculiar tool that would have remotely examined patients using radio technology while relaying a video feed to an onlooking doctor. This gadget never came to actual fruition &#8211; which, perhaps, is just as well. It did, however, help plant the seed for remote consultations with patients via video link. Albeit, it took many more years for this to become an everyday reality.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By the 1950s, more recognisable forms of telemedicine were beginning to take shape. Around this time, two health centres in Pennsylvania in the United States used telephone technology to exchange radiologic images. This was subsequently developed into a \u2018teleradiology\u2019 system used by Canadian physicians in the Montreal area.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another major advance came in 1959, when the University of Nebraska used a two-way interactive television system to transmit images of neurological examinations to students across campus. Five years later, a link with Nebraska\u2019s Norfolk State Hospital was established. The hospital was 112 miles away from the university campus, but the link could be used to provide various healthcare services.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11340 size-1536x1536\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-9-1-1536x1152.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-16\" width=\"840\" height=\"630\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-9-1-1536x1152.jpg 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-9-1-300x225.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-9-1-640x480.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-9-1-768x576.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-9-1.jpg 1920w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">When these early forms of telemedicine were still in their infancy, they were primarily used to reach patients living in remote rural areas of North America. Those places, after all, were lacking in medical facilities and practitioners.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, it wasn\u2019t long before healthcare providers and government bodies began to recognise the wider potential of this new technology. Especially in allowing them to address health concerns among marginalised urban populations. They themselves were often struggling to obtain accessible consultation and treatment. The potential of telemedicine, too, was spotted in terms of cutting down on waiting times by facilitating easier sharing of patient records and test results.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a result, telemedicine received a huge investment boost from the US government. From bodies including Nasa, the Department of Defense, the Health and Human Sciences Department, and the Public Health Department. These finances spurred further innovations in telemedicine and saw the technology evolve rapidly during the 1960s and \u201870s.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One early application of a kind of telemedicine was the use of voice radio channels by fire departments. They used those to transmit electro-cardiac rhythm signals from sites where emergencies had occurred to local hospitals. This thus allowed physicians at the hospitals to track patients\u2019 vital signs at a crucially important period.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11335 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-4-3.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-188\" width=\"1280\" height=\"850\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-4-3.jpg 1280w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-4-3-300x199.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-4-3-640x425.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-4-3-768x510.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-4-3-743x493.jpg 743w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-4-3-1000x664.jpg 1000w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Another telemedicine project from this time was Space Technology Applied to Rural Papago Advanced Health Care (STARPAHC). More than just an alphabet soup, this partnership between Nasa and Indian Health Services developed remote medical services that could be provided both to native American people living on the Papago reservation and Nasa astronauts on their space missions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While a relative niche affair projects like STARPAHC again helped to spur further discoveries in the telemedicine field. All the while teaching practitioners new lessons about how the technology might be used to provide medical services and simulate virtual visits to people in all manner of locations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In more recent years, telemedicine and telehealth have proliferated to cover a wide range of technologies and services. Telemedicine apps are of course being used increasingly widely. But other modern healthcare technologies also take their cue from this history of telemedicine.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0Fitness wearables, for example, such as heart rate monitors, smartwatches, and wristbands, monitor and display health data in real-time. Even mobile phones routinely include their own telemedicine apps, tracking users\u2019 daily step counts. With such devices &#8211; along with laptops and tablets &#8211; in such widespread use, patients\u2019 accessibility to remote telemedicine medical services is easier today than it\u2019s ever been. It looks set to increase further over the next few years, too.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11344 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-13.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-93\" width=\"1280\" height=\"720\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-13.jpg 1280w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-13-300x169.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-13-640x360.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-13-768x432.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-13-250x140.jpg 250w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<h2><strong>Benefits of Telemedicine<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">The potential benefits of telemedicine have been the subject of much hype and discussion over the last decade or so. We\u2019ve already discussed how the Covid-19 pandemic has forced doctors to provide more services remotely. That\u2019s as they seek to keep as many patients as possible out of clinics and surgeries (and away from crowded, cramped waiting rooms where the virus can easily spread).\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11374 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/Benefits-of-Telemedicine.jpg\" alt=\"Benefits of Telemedicine\" width=\"1920\" height=\"1080\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/Benefits-of-Telemedicine.jpg 1920w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/Benefits-of-Telemedicine-300x169.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/Benefits-of-Telemedicine-640x360.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/Benefits-of-Telemedicine-768x432.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/Benefits-of-Telemedicine-1536x864.jpg 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/Benefits-of-Telemedicine-250x140.jpg 250w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">There is little doubt that telemedicine is here to stay. But it\u2019s worth taking a closer look at the benefits it might potentially have, and why both patients and telemedicine companies might benefit from the increased and expanded rollout of telemedicine services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The most immediate benefit of telemedicine is that it opens up the potential to provide patients with convenient and easily accessible healthcare, allowing for better all-round <\/span><a href=\"https:\/\/netstorage.ringcentral.com\/documents\/high-cost-of-poor-patient-experience-ringcentral-healthcare.pdf\"><span style=\"font-weight: 400;\">patient experience<\/span><\/a><span style=\"font-weight: 400;\">. Obviously, some patients &#8211; particularly those who are sick or have suffered some sort of physical injury &#8211; may have limited mobility, in which case getting to surgery, doctor\u2019s office, clinic, or hospital would be inconvenient for them. Likewise, doctors are not always available to make home visits (their time is at a premium and they have a lot of patients to deal with) so telemedicine helps both parties to save unnecessary time and effort.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11350 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-19.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-269\" width=\"1880\" height=\"1253\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-19.jpg 1880w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-19-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-19-640x427.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-19-768x512.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-19-1536x1024.jpg 1536w\" sizes=\"(max-width: 1880px) 100vw, 1880px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">It also creates the possibility of providing healthcare to people who might be lacking in healthcare facilities in their immediate local area. We\u2019ve just discussed how smartphones, laptops, tablets and other such devices are now owned by the overwhelming majority of people in countries like the UK. They\u2019re also a staple of a substantial proportion of the population in less affluent countries.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telemedicine allows people who perhaps don\u2019t have a clinic or surgery near to them to obtain a consultation with a physician, whereas before they may not have been able to do so.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thanks to telemedicine, patients can also access treatment from niche healthcare specialists (who are, by definition, not always so easy to access as general practitioners). If patients need to see a physician specialising in a less common kind of illness or condition &#8211; for example, rare types of cancer &#8211; they can do so via video link through a telemedicine app or service.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, smaller hospitals that lack certain facilities can use their own telecommunications services to effectively outsource particular treatments or diagnostics. For example, processing test results or inspecting X-rays.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another advantage of telemedicine is that it gives patients more of a direct say in the way they\u2019re treated. Many patients experience frustration when they perceive that their physicians aren\u2019t paying much attention to what they\u2019re being told. Others simply avoid or skip doctors\u2019 appointments, with many people apprehensive about them for a variety of reasons.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telemedicine helps patients to connect with physicians on a more regular basis, thus allowing patients to forge better relationships with their doctors. This also gives them more incentive to attend check-ups by taking a lot of the hassle out of it. They can discuss matters with their doctors from home, rather than having to venture out to see them in person.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11349 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-18.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-433\" width=\"1880\" height=\"1253\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-18.jpg 1880w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-18-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-18-640x427.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-18-768x512.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-18-1536x1024.jpg 1536w\" sizes=\"(max-width: 1880px) 100vw, 1880px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Furthermore, telemedicine can help healthcare budgets reach further. We\u2019ve pointed out already how a lot of healthcare providers can be somewhat strapped for cash, perhaps due to financial constraints imposed by governments. This can leave them struggling to fund certain types of service, requiring them to make changes elsewhere in order to free up financial resources.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telemedicine could help to resolve such problems by making the provision of healthcare more efficient, allowing health bodies to reallocate funding elsewhere. Funding which is urgently needed for other purposes may, therefore, be more readily available, leading to better outcomes for patients across the board. This is one reason why we should expect telemedicine NHS services to expand quite substantially.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Above all, though, the biggest potential benefit of telemedicine is that it could be used to provide patients with better care &#8211; thus enhancing life quality as well as saving lives. With telemedicine, it\u2019s simple for patients and physicians alike to check in with one another and discuss how the treatment is proceeding, future treatment options, and so on.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telemedicine is being used for increasingly advanced types of treatment, making it easier for patients to access while driving up standards of patient care. These aren\u2019t just marginal advantages but could go on to enrich many lives by ensuring that patients get the right kind of care where they need it.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11347 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-16.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-309\" width=\"880\" height=\"549\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-16.jpg 880w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-16-300x187.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-16-640x399.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-16-768x479.jpg 768w\" sizes=\"(max-width: 880px) 100vw, 880px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">With <\/span><a href=\"\/gb\/en\/blog\/transforming-retail\/\"><span style=\"font-weight: 400;\">consumer technology<\/span><\/a><span style=\"font-weight: 400;\"> so widely available &#8211; most of us rarely go anywhere without our smartphone in tow, for instance &#8211; it makes sense to use it so that patients can be reached with greater ease. It\u2019s already natural for us to use our phones for the purposes of video calls, and so it\u2019s not a great shock to the system to see medical consultations being conducted remotely.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It may take some time yet for all patients (particularly those of older age groups) to get properly accustomed to the idea. But telemedicine is, nevertheless, unlikely to disappear, and could represent the biggest advance in healthcare provision for many years. The benefits of telehealth are, likewise, already widely recognised by professionals.<\/span><\/p>\n<h2><strong>Types of Telemedicine<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">So, we\u2019ve already noted that there are several different types of telemedicine. It\u2019s not just about the video consultations with doctors you might have had yourself, or perhaps seen on TV. Telemedicine is quite a broad term covering several different technologies, while telehealth is even broader than that.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11375 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/Types-of-Telemedicine.jpg\" alt=\"Types of Telemedicine\" width=\"1920\" height=\"1080\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/Types-of-Telemedicine.jpg 1920w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/Types-of-Telemedicine-300x169.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/Types-of-Telemedicine-640x360.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/Types-of-Telemedicine-768x432.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/Types-of-Telemedicine-1536x864.jpg 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/Types-of-Telemedicine-250x140.jpg 250w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">In the years ahead, as telemedicine continues to develop and grow in popularity, it\u2019s quite likely that new telemedicine services and technologies will appear. Here, we\u2019ll take a deeper look at the various current types of telemedicine and what they do.<\/span><\/p>\n<h3><b>1. Store-and-forward<\/b><\/h3>\n<p><b><span style=\"font-weight: 400;\">Store-and-forward telemedicine, also known as asynchronous telemedicine, is a method which medical practitioners use to share patient information remotely. These records could include, for example:\u00a0<\/span><\/b><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><b><span style=\"font-weight: 400;\">Videos\u00a0<\/span><\/b><\/li>\n<li><span style=\"font-weight: 400;\">Test results<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Imaging studies\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Other information relevant to patient care\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">While this might just sound a bit like email, it\u2019s different. Mainly because there are much more stringent security controls built in to ensure that a medical record or other patient information is kept private.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11339 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-8-1.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-344\" width=\"1280\" height=\"853\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-8-1.jpg 1280w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-8-1-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-8-1-640x427.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-8-1-768x512.jpg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">There are various advantages to both practitioners and patients of using store-<\/span><span style=\"font-weight: 400;\">and-forward or asynchronous telemedicine. The most obvious of these is its efficiency. It\u2019s much easier for medical specialists to send important patient information to one another so that the nature of ailments can be determined quicker, thus allowing for more efficient care.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It helps to facilitate close collaboration among colleagues in different locations, as information and patient data can be shared around and reviewed much more easily. This works in much the same way as a <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/teams\/overview.html\"><span style=\"font-weight: 400;\">team collaboration<\/span><\/a><span style=\"font-weight: 400;\"> solution that you may use for your work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Store-and-forward telemedicine platforms also allow different healthcare providers in different locations to exchange information quickly and securely. So, if you\u2019re a patient who\u2019s lived overseas and your records need to be obtained from a foreign healthcare provider, store-and-forward makes this fairly simple. It is commonly used in a range of medical fields, including radiology, ophthalmology, dermatology, and pathology.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11343 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-12.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-350\" width=\"1920\" height=\"1280\" \/><\/p>\n<h3><b>2. Remote monitoring<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Remote monitoring is fairly self-explanatory &#8211; as the name indicates, it involves using various technological devices to consult with and monitor patients remotely. It may also be referred to as self-monitoring or self-testing and allows healthcare practitioners to keep track of patients\u2019 health at a distance. This is why it is widely used in the monitoring of a range of chronic illnesses, including asthma, diabetes, and cardiovascular disease.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Patients with diabetes, for instance, can use remote monitoring to keep doctors updated about their glucose levels, as well as allowing for patients living in social care facilities to have their health monitored. It enables people to test themselves in the privacy of their own homes and then relay the data to their physicians. It goes without saying that this can be much easier than heading out to surgery, clinic, or hospital to be tested for a particular ailment.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">However, it is important to remember that patients are only laypeople, and there may, therefore, be a risk that they don\u2019t test themselves in the right way. This would render the results of said test, if there are any, unreliable or ineffective. This is a matter for telemedicine companies and healthcare providers in general. They must be clear in their instructions to patients undertaking remote monitoring. Nevertheless, it appears that remote monitoring produces results that are about as accurate as standard testing undertaken by medical professionals.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11332 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-1-2.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-154\" width=\"1280\" height=\"720\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-1-2.jpg 1280w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-1-2-300x169.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-1-2-640x360.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-1-2-768x432.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-1-2-250x140.jpg 250w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<h3><b>3. Real-time telemedicine<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">This is the type of telemedicine that perhaps most patients (even those who haven\u2019t used it) are familiar with, or at least aware of. It offers patients, among other things, a convenient way to arrange a consultation with a medical specialist so that their condition can be discussed. It spares them the trouble of having to arrange an in-person visit, which for people with multiple conditions can be a hassle. A typical telemedicine app will offer the option of arranging real-time video consultations with doctors.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Real-time telemedicine involves the use of <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/video-conference\/overview.html\"><span style=\"font-weight: 400;\">video conferencing software<\/span><\/a><span style=\"font-weight: 400;\"> to hold consultations with patients. As internet technology has advanced so much in recent decades, it\u2019s now possible to have reliable remote video consultations online.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Perhaps the main difference between real-time telemedicine and other types of telemedicine is that the latter is often used to complement in-person visits to the doctor or the hospital. Real-time telemedicine is commonly used to replace the need for a face-to-face visit. Although obviously these may be needed where further treatment is required.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Because it\u2019s so convenient, real-time telemedicine is used in a wide variety of situations. They include:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Primary and urgent care<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Managing chronic or long-term conditions<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Follow-up discussions.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">While real-time telemedicine consultations work in quite a similar way to conversations held via standard video apps, they\u2019re not the same thing. Given the sensitivity of the matters being discussed, telemedicine apps are subject to much tougher security requirements so that patients\u2019 sensitive information is kept safely under lock and key.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As well as convenience, there are numerous other advantages of real-time telemedicine software. It is also very cost-effective (allowing, as we discussed earlier, <\/span><span style=\"font-weight: 400;\">healthcare budgets to potentially stretch further) and enables enhanced patient satisfaction. Continually trooping out to see doctors face-to-face about ongoing health conditions may be inconvenient, even for patients without mobility issues. Remote monitoring saves them from having to arrange continual in-person appointments, which is much easier for those with busy schedules (and, for example, young children to look after).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\t<div class=\"cta-banner  CID-2FdM5dTp IID-69d3010495847\"\r\n\t\tdata-dl-custom-type=\"ctaButton\">\r\n\t\t<div class=\"cta-banner-img-wrap\">\r\n\t\t\t<div class=\"cta-banner-img\" style=\"background-image:url(\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/rc-healthcare.jpg)\"><\/div>\r\n\t\t<\/div>\r\n\t\t<div class=\"cta-body\" data-dl-custom-type=\"ctaButton\">\r\n\t\t\t<span class=\"cta-sub-heading\">Healthcare<\/span>\r\n\t\t\t<h3 class=\"cta-heading\">A platform for healthcare communications with patients at the centre<\/h3>\r\n\t\t\t<p>Healthcare stakeholders are facing disruption and demand from every direction.<\/p>\r\n\t\t\t<a class=\"rc-cta-shortcode btn btn-primary btn-lg\" data-dl-element=\"button\"\r\n\t\t\t\thref=\"https:\/\/netstorage.ringcentral.com\/documents\/RingCentral_a_platform_for_healthcare.pdf\" class=\"btn btn-primary\"\r\n\t\t\t\ttarget=\"_blank\" rel=\"noopener\" data-dl-additional-info=\"A platform for healthcare communications with patients at the centre\"\r\n\t\t\t\tdata-dl-name=\"A platform for healthcare communications with patients at the centre | Download PDF\">Download PDF<\/a>\r\n\r\n\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n\t<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are other types of real-time telemedicine beyond standard video consultations with a GP. These include teleneuropsychology, which involves neuropsychological assessments undertaken to ascertain whether a patient has a cognitive disorder or other mental health issues. There\u2019s also telenursing, where remote consultations are undertaken to determine a diagnosis or monitor patient symptoms for relatively minor ailments.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, telepharmacy provides patients with remote pharmacy advice, while telerehabilitation is used to oversee clinical assessment and therapy for patients in need of physical rehabilitation.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11351 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-20.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-134\" width=\"1920\" height=\"1280\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-20.jpg 1920w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-20-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-20-640x427.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-20-768x512.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-20-1536x1024.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Whichever type of telemedicine you need as a patient, your healthcare provider, and telemedicine companies should be on hand to help guide you to the right solution. Each different type of telemedicine has its place, and as the technology continues to expand, we will no doubt see new telemedicine services appear.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The key objective of telemedicine is to ensure that patients receive the care they need, to the appropriate standard, in a setting that\u2019s as convenient as possible for them. We can expect that, in the coming years, telemedicine will continue to improve the accessibility of healthcare for a whole host of people. That includes those with mobility problems, those lacking access to care, and those in need of specialist services not readily available in remote locations.<\/span><\/p>\n<h2><strong>Shortcomings of Telemedicine<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">We discussed earlier what the potential telemedicine benefits are. It\u2019s only right that we also look at the potential pitfalls as well &#8211; because, as with all new technologies, there are a few downsides as well as all the upsides.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are certain barriers that continue to hinder its expansion. These are both in terms of ingrained societal attitudes and habits with regard to healthcare, and also other barriers like age-related adoption. It\u2019s important to recognise these so that, in time, they might be overcome.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But just what are the shortcomings of telemedicine, how do they affect take-up of remote, video-based medical services, and how far might they be surmounted in the years ahead? Let\u2019s take a look.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The most obvious shortcoming, and one which continues to cause some concern for patients, is that the shift towards telemedicine may make in-person visits to doctors harder to come by. Again, this is partly an age-related factor &#8211; older people, generally not so used to using technology (especially for these purposes), maybe mistrustful and reluctant about making use of telemedicine services.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve also discussed the budgetary constraints facing healthcare providers. There may be a temptation to scale back in-person medical services in favour of cheaper telemedicine consultations or video visits when a lot of patients either distrust the latter or would prefer to maintain a healthy balance of the two.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11352 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-21.png\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-52\" width=\"1280\" height=\"1016\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-21.png 1280w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-21-300x238.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-21-640x508.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-21-768x610.png 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Of course, the fact is that telemedicine will never completely replace in-person visits to clinics, surgeries, and emergency departments. There will always be a need for physical examinations so that doctors can see for themselves what issues patients are suffering from. In addition, a lot of patients simply feel that telemedicine is somewhat impersonal &#8211; as if they\u2019re being rolled along a conveyor belt before making way for the next patient. This is something of a misconception. The standard of the consultation will depend on the individual doctor concerned, although they are under their own constraints. It is a view that\u2019s still quite widely held, though, and therefore important to bear in mind. It is a matter for healthcare providers to ensure that they do not make inappropriate efforts to cut back in-person treatments and consultations with telemedicine; each has its respective place.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another potential issue with telemedicine is that it may, if not used with great care, lead to disruption in care continuity. This is a particularly important factor, especially for those patients with long-term health conditions or multiple problems.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Patients who use telemedicine services but don\u2019t see the same doctor consistently may feel that the continuity of their treatment suffers as they\u2019re being passed around from pillar to post. Telemedicine apps allow patients to sign in and request a consultation, but they may be given no real say in which doctor they speak with. This is a risk that telemedicine companies should be aware of, and they need to ensure that patients are connected with the same doctors consistently so that continuity doesn\u2019t suffer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For providers, too, there may be some initial drawbacks of introducing and scaling up telemedicine services. Most obviously, introducing telemedicine will come with certain costs involved. It goes without saying that the technology involved is far from cost-free, and then there are other overheads associated with that.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Doctors and other staff members will have to be trained in how to use and accommodate telemedicine services, perhaps forcing other changes to their working routine. All this has an effect on staff productivity, at least while people get up to speed with how the technology works and find ways of integrating it.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11334 size-large\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-3-2-640x658.png\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-177\" width=\"640\" height=\"658\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-3-2-640x658.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-3-2-292x300.png 292w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-3-2-768x790.png 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-3-2-40x40.png 40w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-3-2-24x24.png 24w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-3-2-48x48.png 48w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-3-2.png 1245w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The guidelines and regulatory requirements of telemedicine may also be somewhat opaque for both patients and providers. Needless to say, healthcare bodies are well used to the necessities of patient confidentiality (it\u2019s a key part of their professional code). Telemedicine, though, comes with its own specific demands and adjusting to these may prove something of a challenge in that initial introductory phase.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Patients should also be made aware of their rights and the protections afforded them when using telemedicine services. This will do a lot to reduce concerns about the technology, improve transparency, and encourage patients\u2019 general take-up of telemedicine.<\/span><\/p>\n<h2><strong>Terminology of Telemedicine<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">There is, as you\u2019ve probably already noticed, rather a lot of terminologies to take in when you\u2019re trying to get your head around telemedicine and how it works. Hopefully, we\u2019ve done a good enough job up to now in holding your attention and explaining things in easy-to-understand language. We\u2019ve tried so far to cover the different types of telemedicine services available, what they\u2019re used for, and what the potential benefits of telemedicine to both patients and healthcare providers alike could be. Even though telemedicine has grown exponentially in recent years, a lot of patients are still unfamiliar with the ins and outs of it.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11348 size-1536x1536\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-17-1536x1022.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-65\" width=\"840\" height=\"559\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-17-1536x1022.jpg 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-17-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-17-640x426.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-17-768x511.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-17-743x493.jpg 743w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-17-1000x664.jpg 1000w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-17.jpg 1920w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">It may be helpful nonetheless at this point to break down the terminology of telemedicine, listing some of the most commonly used phrases and their meanings. Here\u2019s a quick glossary<\/span><\/p>\n<ul>\n<li><b>Telemedicine:<span style=\"font-weight: 400;\"> the provision of consultations, evaluations, diagnoses, and treatments from a healthcare provider to a patient via remote means perhaps using mobile devices. These include video (or audio) consultations, as well as remote monitoring and sharing of, for example, patient records or lab and test results.<\/span><\/b><\/li>\n<li><strong>Telehealth:<\/strong> <span style=\"font-weight: 400;\">the use of telecommunications technologies to provide or support patient healthcare. Telemedicine would be considered a type or sub-category of telehealth, therefore.<\/span><\/li>\n<li><strong>Informatics:<\/strong> <span style=\"font-weight: 400;\">the use of computer technologies for the purposes of processing and analysing <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/whyringcentral\/casestudies\/blue_health.html\"><span style=\"font-weight: 400;\">data and information<\/span><\/a><span style=\"font-weight: 400;\">. The rise of big data means that informatics is becoming ever more important; it\u2019s not just about collecting data but knowing how to analyse and make use of it.<\/span><\/li>\n<li><strong>Diagnostic equipment:<\/strong> <span style=\"font-weight: 400;\">hardware devices distinct from a central computer which can be used to ascertain medical data and input it into a computer, or accept output from it. These devices might include, for instance, a stethoscope, digitisers, or a camera.<\/span><\/li>\n<li><strong>Interactive video:<\/strong> <a href=\"\/gb\/en\/blog\/video-conferencing-101\/\"><span style=\"font-weight: 400;\">video conferencing technology<\/span><\/a><span style=\"font-weight: 400;\"> allowing for two-way, interactive, synchronous video exchanges. Telemedicine platforms incorporate this technology but do not operate in the same way as ordinary video conferencing apps, as they need much stricter security provisions to protect patient confidentiality.<\/span><\/li>\n<li><strong>Telepharmacy:<\/strong> <span style=\"font-weight: 400;\">the provision of pharmacy services via remote means, such as audio or video link through telemedicine software. Provided when the in-person services of a pharmacist are unavailable or inaccessible.<\/span><\/li>\n<li><strong>Teledermatology:<\/strong> <span style=\"font-weight: 400;\">remote treatments or consultation for patients\u2019 skin problems.<\/span><\/li>\n<li><strong>Telepsychiatry:<\/strong> <span style=\"font-weight: 400;\">the remote provision (including consultation, monitoring, and evaluation) of patients thought to be suffering from psychiatric health problems, thereby ensuring that those incapable of travel can receive care and evaluation.<\/span><\/li>\n<li><strong>Teleradiology:<\/strong><span style=\"font-weight: 400;\"> the sharing of radiology test results (including x-rays and other imaging tests) between one location, for example, where the tests are conducted, and another, where the results are analysed and a diagnosis made. This would come under the category of store-and-forward, or asynchronous telemedicine.<\/span><\/li>\n<li><strong>Telerehabilitation:<\/strong> <span style=\"font-weight: 400;\">the remote oversight and delivery of rehabilitation services to patients recovering from some sort of physical trauma or injury. As patients who have suffered a serious physical injury may struggle to travel, this is often a more convenient and practical solution.<\/span><\/li>\n<li><strong>Application service provider (ASP):<\/strong> <span style=\"font-weight: 400;\">the company or healthcare body that provides telemedicine services. How these are accessed will depend on the nature of that healthcare provider. It may be paid for, depending on the location and the nature of the service, by a public health body, an insurer, or simply by an individual consumer buying a service directly from an ASP. Customers may, for instance, pay a regular subscription to telemedicine companies to access a specific service, such as on-demand video consultations.<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11333 size-1536x1536\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-2-3-1536x1024.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-298\" width=\"840\" height=\"560\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-2-3-1536x1024.jpg 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-2-3-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-2-3-640x427.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-2-3-768x512.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-2-3.jpg 1920w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/p>\n<h2><strong>Conclusion<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">So, we\u2019ve now assessed the current state of telemedicine in the UK and worldwide. We\u2019ve covered what it offers in terms of financial impact and healthcare outcomes, what it can do for patients and the range of services it currently incorporates. It\u2019s worth now taking the time to consider also where it might go from here.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s already apparent that it\u2019ll take quite some time for things to go \u2018back to normal\u2019 after <\/span><a href=\"\/gb\/en\/blog\/how-coronavirus-change-working-from-home-forever\/\"><span style=\"font-weight: 400;\">Covid-19<\/span><\/a><span style=\"font-weight: 400;\">, and that\u2019s assuming they ever do. What\u2019s also clear is that the pandemic will have lasting impacts across a variety of different areas: these include how and where we work, how we communicate with each other, and how we access services.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Healthcare, it\u2019s safe to assume, is one area that will be irrevocably changed by the virus. This means there will be opportunities and demand for telemedicine technology. Indeed, it is quite likely that telemedicine solutions will be used much more heavily in the <a href=\"https:\/\/codete.com\/blog\/the-future-of-telemedicine-and-e-health\/\" rel=\"\u201cnofollow\u201d\">future of healthcare<\/a> to address the treatment of infectious diseases and reduce their spread.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve already observed how doctors and healthcare providers are stepping up the rollout of telemedicine services to keep people out of surgery, clinic, and hospital waiting rooms. All the spaces where patients are at close quarters and viruses can easily spread. Telemedicine, as we\u2019re seeing, can be used to provide patients with easy access to specialist help and advice without them having to venture out to healthcare facilities in person.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event of future or potential pandemics, we could see telemedicine rolled out quickly as a measure to restrain the spread of viruses.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11342 size-1536x1536\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-11-1536x1024.jpg\" alt=\"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else-360\" width=\"840\" height=\"560\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-11-1536x1024.jpg 1536w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-11-300x200.jpg 300w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-11-640x427.jpg 640w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-11-768x512.jpg 768w, \/gb\/en\/blog\/wp-content\/uploads\/2020\/08\/definitive-guide-to-telemedicine-history-benefits-implementation-and-everything-else-11.jpg 1920w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Furthermore, it seems that telemedicine is set to be used &#8211; contrary to the fears of some &#8211; to strengthen relationships between patients and practitioners. That\u2019s rather than reducing the former to mere consumers of the latter.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the crucial telemedicine benefits, as we\u2019ve discussed at length here, is that it makes it far less of a rigmarole for patients to seek the input of a doctor when they feel ill or suspect something may be wrong. The thought of making an in-person trip to the doctor\u2019s surgery can be quite a deterrent for some patients, but with telemedicine, it\u2019s easy to check-in and discuss the problem from home. This should, it is hoped, encourage patients to seek more regular check-ups, ensuring that serious problems are diagnosed sooner and thereby potentially saving many lives.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Over the last few years, there\u2019s been a lot of talk about the changes we\u2019re seeing in healthcare. The revolution in big data has been particularly hyped up, and with &hellip; <a href=\"\/gb\/en\/blog\/what-is-telemedicine\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else&#8221;<\/span><\/a><\/p>\n","protected":false},"author":244,"featured_media":15906,"comment_status":"open","ping_status":"closed","sticky":false,"template":"single-content-hub.php","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[201],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is Telemedicine? History, Benefits, Implementation and Everything Else<\/title>\n<meta name=\"description\" content=\"Your ULTIMATE GUIDE to telemedicine \u2013 definition, history, benefits for patients and healthcare providers, types, shortcomings, barriers and terminology. 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CLICK HERE!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/gb\/en\/blog\/what-is-telemedicine\/","twitter_misc":{"Written by":"RingCentral Team","Est. reading time":"33 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":":\/gb\/en\/blog\/what-is-telemedicine\/#article","isPartOf":{"@id":"\/gb\/en\/blog\/what-is-telemedicine\/"},"author":{"name":"RingCentral Team","@id":"\/gb\/en\/blog\/#\/schema\/person\/cc4f043d2b478862a8622c28b0ebd08c"},"headline":"The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else","datePublished":"2020-08-20T16:28:22+00:00","dateModified":"2023-01-16T18:06:26+00:00","mainEntityOfPage":{"@id":"\/gb\/en\/blog\/what-is-telemedicine\/"},"wordCount":6571,"commentCount":0,"publisher":{"@id":"\/gb\/en\/blog\/#organization"},"keywords":["healthcare"],"articleSection":["UC - Collaboration"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":[":\/gb\/en\/blog\/what-is-telemedicine\/#respond"]}]},{"@type":"WebPage","@id":"\/gb\/en\/blog\/what-is-telemedicine\/","url":":\/gb\/en\/blog\/what-is-telemedicine\/","name":"What is Telemedicine? 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