{"id":10908,"date":"2020-07-31T11:06:15","date_gmt":"2020-07-31T10:06:15","guid":{"rendered":"\/gb\/en\/blog\/?p=10908"},"modified":"2023-01-16T17:04:18","modified_gmt":"2023-01-16T17:04:18","slug":"ringside-interview-sebastian-tietz","status":"publish","type":"post","link":"\/gb\/en\/blog\/ringside-interview-sebastian-tietz\/","title":{"rendered":"Ringside: Insider Interview with Sebastian Tietz"},"content":{"rendered":"

We\u2019ve expanded the Ringside series to draw insights from business leaders beyond our walls. In partnering with others to help create the future of work, we\u2019re curious to uncover a broader perspective on business communications.<\/span><\/p>\n

This episode welcomes Sebastian Tietz<\/a>, who is a key leader in the cloud communications revolution for Atos customers globally. Sebastian has been with Atos for almost four years, following the acquisition of Unify, where he was working since 2014. He’s also spent a good chunk of time working for Siemens, complementing his business communications experience.<\/span><\/p>\n

Sebastian, what’s your role and what do you love about your job?<\/h2>\n

I\u2019m Group Vice President Head of Sales Cloud & Contact Center<\/a> for the Unify solutions business as part of Atos. For those who are unfamiliar with Atos (ATO<\/a>), we are a European multinational IT service and consulting company headquartered in Paris, France but with offices worldwide. We specialise in hi-tech transactional services, unified communications<\/a>, cloud, big data and cybersecurity services.<\/p>\n

I lead our global cloud team and am responsible for both direct & channel sales. I also globally manage our portfolio element Contact Center, including our corresponding competence center, in South & North America, Australia, Benelux, Germany, France and UK. Both roles cover a three-digit team and a volume of ~EUR600m. I love that it\u2019s a global role which brings many diverse and interesting challenges, and of course that I\u2019m focused on a hyper-growth part of the market.<\/p>\n

What’s the best piece of advice you can give to a business wishing to improve its communication?<\/h2>\n

My advice would be to always remember that people do business with people. Build your communication strategy with your business, your employees and your customers in mind \u2013 it cannot be only a technology decision. Technology is an enabler and today it is available to all sizes of businesses.<\/p>\n

I try and inspire my team to deliver a compelling level of business and technology expertise to our customers with a key focus on local & regional market understanding. We\u2019re a global team with local expertise that understands our customer culture and speaks their language in almost every country on the planet. That locality brings with it deeper market understanding of the challenges and opportunities, economics and regulatory demands. Get support from a trusted partner and regardless of the size of your project, don\u2019t forget about the usability and the adoption programs across your company. Communication turns into business only when people use it!<\/p>\n\t\t