public sector

Scaling Citizen Support During a Crisis: A Sitel Group® Story

At a glance: Switching between apps How did RingCentral help Sitel Group? Creating an automated and scalable environment Insight on…

4 months ago

Ringside: Insider Interview with Joe Brackenborough

How are organisations shaping the future of work? What are the challenges and opportunities facing businesses today? How are communication…

2 years ago

Virtual Public Service: Making the Case for Virtual Hearings

Video conferencing in the justice system As the Supreme Court closed its doors in March 2020, justice was seemingly on…

2 years ago

Virtual Public Service: Pupils of a Pandemic

What we’ve learned from online learning The education sector was among the most hard-hit industries during the initial stages of…

2 years ago

Virtual Public Service: The Local Government Transformation

Paving the way for cloud-based councils While many public sector organisations rally to overcome the complexity and financial strain imposed…

2 years ago

Councils & COVID: Webinar Review

‘Councils & COVID: Lessons from the Year of Discontent’ was an integral webinar resulting from key findings that emerged from…

2 years ago

Virtual Public Service: Future-Fit Patient Care

Telehealth and cloud communications in the wake of a pandemic These last 12 months, the healthcare sector has been even…

2 years ago

A New Dawn for UK Higher Education: Blended Learning Becomes the Norm

Our students’ normal patterns of life have come to a halt. Simple activities like a trip to the supermarket or…

2 years ago

The True Cost of an Unplanned IT Outage

When it comes to acquiring mission-critical applications, UK enterprises are willing to make huge investments. Think CRM, supply chain systems…

2 years ago

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