Customer Service Essentials Bundle for Small Businesses
We’re living in the age of the customer, where experience reigns supreme. In fact, buyers today are likely to stick with a company that offers awesome service even if it costs a little more.
This is great news for small businesses; you might not be able to compete with huge companies when it comes to price, but you’re a lot closer to your customers than some of the big players can ever hope to be.
But delighting customers isn’t always a walk in the park. Even the best small businesses could use an advantage today, as everyone clamors to up their customer service game.
With RingCentral, you can cut down on wait times and improve first-call resolution with customisable voice menus and call routing. Your service team can answer calls at their desk, on their computer, or even on their mobile device. Plus, you can text and fax customers right from the app:
The world today is in the palm of a customer’s hand. It’s more important than ever to offer a stellar experience the first time, and RingCentral Customer Service Essentials can help!