Samantha Clayton

Samantha is RingCentral’s Content Specialist for EMEA Marketing. Before joining the business, she held various roles in content, public relations and communications. She has worked with companies across industries including education technology, marketing and advertising, connected home, telecoms and publishing. She has a BA in English Literature and an interest in story writing. In her spare time, she enjoys reading and live music.

3 Ways To Improve the Agent Experience and Reduce Contact Centre Turnover

Turnover has always been an integral part of call centre life, with an estimated rate of around 26% depending on…

4 days ago

10 Best Facetime Alternatives To Help Your Business Succeed

Video calling and video chat is now a huge part of everyday life for businesses, regardless of size or industry.…

4 months ago

How To Choose the Best Small Business Phone System

Workforces worldwide have gone through a great deal of change the past couple years, but the need for real-time communication…

4 months ago

How To Improve Productivity: 10 Tips for Small Businesses

The internet is bursting with all kinds of small business productivity tips. It seems like everyone has an opinion on…

4 months ago

Global Accessibility Awareness Day: 4 Things Businesses Should Know

Some of us take technology for granted. Think about it. Sending a quick WhatsApp to check in with colleagues or…

4 months ago

Ringside: Insider Interview with Amy Curbelo

Welcome to Ringside. For new readers, this series asks inspiring people from all sorts of roles about their experiences in…

5 months ago

World Voice Day: Why Voice Communication Matters in a New Era of Work

Whether you sing as a side-hustle or talk to customers and colleagues throughout the working day, the human voice holds…

6 months ago

Cost Effective VoIP Service: How To Choose the Best One

More and more companies are turning to VoIP for their business communication needs. By 2020, the VoIP market was worth…

6 months ago

Fax From Phone: How to Fax Any Document From Your Phone

Does anyone fax anything anymore? Not a trick question. Anyone that remembers the fax machines of old will recall the…

6 months ago

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