RingCentral for CX

Give yourself a remote chance

Take your contact centre to the cloud and thrive in the age of remote work. RingCentral Contact Centre delivers functionalities such as omnichannel interaction via voice, chat, messaging, and email.

WATCH A DEMO

More than customer support.
Music to your customer's ears.

Participate in a RingCentral Contact Centre demo with one of our experts to get a glimpse of award-winning technology to support remote working with skill-based routing, real-time reporting and advanced workforce management. We'll send you a pair of Bowers & Wilkins PX5 noise cancelling wireless headphones.

BOOK A DEMO

Videos

Modern Cloud-Based Customer Engagement Platform

Modern cloud-based customer engagement platform that brings your whole company to serve customers on the channel of their choice.

Ready to take your contact centre to the cloud?

Win over your customers via any channel, any time. Personalise experiences, scale instantly and enable remote working with our leading cloud contact centre platform.

The UK’s Leading Safety-Equipment Supplier Improves Customer Service

Arco recently started using RingCentral Contact Centre™ to improve its customer service and sales offering across their multiple stores and online.

How COVID changed everything

Join Sheila McGee Smith as she explains how integrated cloud contact centres with unified communication tools can help service leaders overcome their challenges.

Optimum Credit

Original Cottages

Pharmacy2U

“RingCentral adapted its system to allow our clients to securely enter card details whilst still recording the audio portion of the calls.”

Paul Strinati

Partner & IT Director, Optimum Credit

"Because we can see what’s happening across our entire estate, we’re able to experiment with varying levels of phone support at different times, at different locations, and adjust quickly based on what the data tell us. That’s helping us become more efficient and responsive.”

Richard Sage

Chief Technology and Innovation Officer

“With RingCentral, we have an innovative and industry-proven platform that will allow us to deliver a truly unified communication experience and continue to deliver the highest levels of customer service while driving efficiency across the business.”

Andy Williams

Director of Customer Care, Pharmacy2U

INTEGRATIONS

RingCentral Contact Centre for Salesforce

RingCentral Contact Centre for Salesforce offers tight integration with your preferred CRM software so you can provide the superior experience your customers demand, while helping make your contact centre more cost efficient.

WATCH A DEMO

See how having a single platform to manage every digital interaction with your customers could work for your business.

The Total Economic Impact of RingCentral Contact Centre

Contact Centre Disaster Recovery and Business Continuity

RingCentral Contact Centre Deployment

The Future of Customer Experience