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Frequently Asked Questions

  • Can I send faxes to any machine?

    • Yes. With RingCentral Fax, you can send faxes to any fax machine in the US or overseas.

  • How long are my received faxes stored?

    • Your faxes are saved for an unlimited time, up to 200 faxes, in your online account. All your faxes will also be saved indefinitely in your Softphone inbox. 

  • Can I send from any application?

    • Yes. As soon as you sign up, RingCentral is integrated with Microsoft Windows®. You’ll see a RingCentral fax icon on your Windows applications—such as Microsoft Outlook®, Word, etc. When you click the fax button, your document will be converted to a fax and sent to any fax machine with a US or international number. 

  • Can I block junk faxes?

    • Yes. As opposed to a traditional fax machine, RingCentral Fax lets you block junk faxes as easily as you block junk email. You’ll save time and money on printing costs. 

  • How can I broadcast faxes to multiple people?

    • In your online account, you can create “groups” of contacts and then easily send faxes to those groups. 

  • Can I also receive phone calls on my RingCentral fax number?

    • You can upgrade to RingCentral Professional service and use your toll free or local number for both fax and voice calls. RingCentral Professional is a complete communication solution for small businesses and individual professionals. Like a personal assistant, it will screen, forward and dial calls, take voicemail , send and receive faxes, and alert you to important messages. 

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