How to Launch a Call Deflection Strategy

Improve your customer experience and streamline your contact center activity by deflecting calls to digital channels.

 

Learn more about call deflection best practices:

  • What’s the difference between call deflection vs call avoidance
  • When and where to implement call deflection
  • Key elements to consider for a call deflection strategy
  • What channels to deflect calls to
Check out this ebook to learn more about call deflection strategies.

By clicking the button above, you consent to receiving calls and emails from RingCentral. Calls may be connected using automated technology.

Thank you.
A RingCentral sales advisor will contact you within 24 hours
How to Launch a Call Deflection Strategy e-book cover
How to Launch a Call Deflection Strategy e-book cover

More remote work tips