RAM Abbreviation of random-access memory.
R&D Abbreviation of research and development.
random-access memory Volatile, short-term data storage.
RC Do not use as an abbreviation for RingCentral in any outward-facing communications or collateral.
Recommended for Google Workspace
reseller Do not use. Replace with “agent.”
responsive design Interface or website design that fluidly responds to screen or browser sizes. | See adaptive design.
RESTful Describes APIs that comply with the REST architecture: RingCentral’s RESTful APIs. | See API.
RFID Abbreviation of radio frequency identification.
RingCentral® Do not use in the possessive unless speaking about the company.
RingCentral Call Controller™
RingCentral app The software used to access RingCentral MVP services. When used in a sentence, include “the” before “RingCentral app.” Only capitalize “app” when the words are title cased.
RingCentral Contact Center™
RingCentral Contact Center: Powered by inContact Do not use. | If necessary to mention inContact, don’t use it as part of the product name: RingCentral Contact Center is powered by inContact, or: this product is powered by inContact.
RingCentral Connect Platform™
RingCentral Engage Digital™
RingCentral Engage Voice™
RingCentral for Desktop Do not use Preferred terms: RingCentral desktop app or the RingCentral app for desktop. RingCentral for Desktop may be referring to a deprecated product in old documents. Check that the product name and specifications are up to date when updating collateral.
RingCentral for Developers
RingCentral® for Google
RingCentral® for Google Chrome Extension
RingCentral® for Google for Work [Google for Work is now Google Cloud] 10.16
RingCentral for Mac Deprecated. Preferred term: RingCentral Phone™ for desktop or the RingCentral Phone™ desktop app.
RingCentral® for Microsoft Dynamics 365
RingCentral® for Microsoft 365 On first mention; RingCentral for Microsoft 365 after that.
RingCentral for Oracle Sales Cloud
RingCentral® for Salesforce On first mention; RingCentral for Salesforce after that.
RingCentral® for Skype for Business
RingCentral for Windows Do not use Deprecated.
RingCentral® for Zendesk On first mention; RingCentral for Zendesk after that.
RingCentral Glip™ Do not use. Change to RingCentral Video.
RingCentral Global Office™ Do not use. Change to RingCentral Global MVP.
RingCentral Global MVP™
RingCentral HIPAA BAA Program “BAA Program” on second mention. A program in which RingCentral implements HIPAA-specified data safeguards and executes a business associate agreement with the customer. Use of this term requires approval of RingCentral’s legal dept.: firstname.lastname@example.org.
RingCentral HIPAA setting Account setting that allows the customer to use RingCentral’s service without impacting its HIPAA compliance. Use of this term requires approval of RingCentral’s legal dept.: email@example.com.
RingCentral, Inc. The name of the company.
RingCentral Live Reports
RingCentral Messaging™ UK feature that enables text messaging within a customer’s RingCentral MVP phone system. It is not full-fledged SMS text messaging.
RingCentral Mobile Do not use Preferred terms: RingCentral mobile app or RingCentral app for mobile. RingCentral Mobile may be referring to a deprecated product in old documents. Check that the product name and specifications are up to date when updating collateral.
RingCentral MVP™ RingCentral’s UCaaS platform that includes team messaging, video meetings, and phone. MVP is short for Message Video Phone. Use the term “Video” with a capital V when referring to the video meetings feature within RingCentral MVP.
RingCentral Office® Do not use. Change to RingCentral MVP.
RingCentral Phone™ Only available for desktop. The RingCentral mobile app replaces the RingCentral Phone mobile app.
RingCentral Professional® Call management product only for inbound calls.
- RingCentral Professional® Pro edition
- RingCentral Professional® ProPlus edition
- RingCentral Professional® ProPower edition
RingCentral Professional Services™
Ring Groups RingCentral feature that routes incoming calls to a predefined group of extensions or phones (similar to hunt groups on legacy PBX systems). With Ring Groups, each DID or extension is separate (unlike with a shared line). | See shared line.
RingCentral Room Connector™
RingCentral Unified Client
RingCentral Video® RingCentral’s freemium video and team messaging offering that includes RingCentral Video Pro and RingCentral Video Pro+. When referring to messaging, use team messaging. The ® symbol only applies to the US. Use the ™ symbol for all other countries.
RingCentral Video Pro Free version of RingCentral Video.
RingCentral Video Pro+ Paid version of RingCentral Video.
RingMe® A phone feature: code that you can embed in your email signature, for example, so when people click on the phone number, it will dial to your phone directly.
RingOut® Phone feature used when VoIP service is not available. When you make a call, it will ring to your mobile first to utilize your carrier service to make calls.
RJ45 Type of Ethernet data cable.
roadmap Schedule as part of a lengthy or complex program.
ROI Abbreviation of return on investment.
RSVP Abbreviation of répondez s’il vous plaît; to respond to an invitation. Use without “please”: RSVP by Friday.