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Cloud PBX Phone System for Business

Get voice, fax, text, conferencing, and HD video meetings—all on your business phone.

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What is a cloud PBX?

Cloud PBX (Cloud-based Private Branch Exchange) is a virtual PBX system rooted on the internet, which automatically answers all calls and routes them to the right department or user extension. Traditionally, PBX systems are housed on-premises. These machines are big and need their own storage room. They also require significant capital investment, making them out of reach for smaller businesses.

The cloud changed all that. Cloud PBX is hosted in secure, remote data centers and is delivered through the internet. It provides the same call routing and management features of an on-premises PBX without the need for expensive hardware. The cloud PBX solution is also offered as a service on flexible plans, so smaller businesses can subscribe to it instead of investing heavily on an expensive on-premises system.

RingCentral cloud PBX video

On-premises PBX

  • On-site hardware is paid up-front and can get really expensive

  • More to be paid for complex implementations

  • There are required contracts with early termination fees

  • Additional fees for service and hardware upgrades

  • Premium technical support? Even more additional fees

  • Maintenance calls for expert IT technicians

  • Expect a lengthy request process for service changes

divider between regular landlines and virtual phone service
 mobile divider between regular landlines and virtual phone service

Cloud PBX

  • On-site hardware not necessary

  • Pay nothing for a fast implementation

  • No monthly contracts

  • New features and upgrades are rolled out for free

  • Customer support available 24/7

  • System can be managed on your own using any smart device

  • Add or repurpose lines as needed

Why customers choose RingCentral

Designed for business

Once rolled out, the RingCentral app affords you unlimited VoIP calling and conferencing, toll-free numbers, and custom caller IDs. If you need to add more functionality later, you can do so as you please without changing systems.

Improved mobility

Call, text, and fax on any mobile device using your business number. As for incoming calls, the same call routing flows you have set up for your office applies.

Easy to set up and use

Get up and running in less than 24 hours. If you need to customize your phone system to respond to business fluctuations, use your online account.

Built-in security and reliability

Message travels through encrypted networks and layers of authentication, thus ensuring the security of the entire transmission journey.

Unparalleled support

Award-winning customer support means RingCentral stands by you from day one and is available 24/7. Count on us not just for technical support but also for professional consultations and recommendations.

Unmatched value for money

Pay a reasonable price for the most advanced communications system in the market today⁠--that's one affordable amount for a single, all-inclusive and itemized monthly bill. And since maintenance upgrades are none of your concern, costs remain low.

RingCentral Office® plans for your small business

PAY ANNUALLY AND SAVE UP TO 33%.

Monthly
Annually
save up to 33%
Number of users
1
2-20
21-50
51-99
100-999+
Need more users?
Call:
Not available
Essentials

Message, Phone

$29.99
$19.99
/user/month *
Try free
Buy now
  • Up to 20 users only
  • Business phone or toll-free numbers
  • Unlimited calls within the US/CA*
  • Unlimited business SMS
  • Voicemail-to-text
  • Team messaging
  • Document sharing
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Standard
Message, Video, Phone
$34.99
$24.99
/user/month *
Everything in Essentials PLUS
  • No limit on number of users
  • Business phone numbers in over 100 countries
  • Unlimited internet fax
  • Unlimited audio conferencing
  • Video meetings with up to 100 participants
  • Up to 24-hour meeting duration
  • Quality-of-service reports
  • Popular integrations including
    Office 365, G Suite, Slack,
    and more
  • 24/7 support
Show all benefits
Ultimate
Message, Video, Phone, Open Platform
$59.99
$49.99
/user/month *
Everything in Premium PLUS
  • Device status reports
  • Device status alerts
  • Unlimited storage**
Show all benefits
Compare plans

Business phone or toll-free numbers

One phone number for calling, team messaging, and video meetings access.
Each user gets a dedicated phone number at no additional cost. Essentials edition doesn't include video meetings.
Toll-free minutes
Toll-free minutes are per account regardless of number of lines. Additional minutes are always available for automatic purchase, which bill at 3.9¢/min.
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100
1,000
2,500
10,000

Unlimited calls within the US/CA*

Unlimited calling/phone calls within the US and CA. Plus, choose from affordable and convenient international calling plans that fit your business. Terms and conditions may apply.
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Unlimited Business SMS

Use your business phone number to send unlimited one-to-one or group SMS/MMS.
Voicemail-to-text
Automatically convert voicemail messages into text form so users can screen messages easily and respond to the most important call first.

Visual voicemail and voicemail-to-email

Access voicemail messages from your desk and mobile phones, email, desktop app, and online account.
Learn more

Team messaging

Collaborate more effectively with colleagues, clients, and contractors with team messaging, task assignment, calendar sharing, and more. Also, utilize out-of-the-box integrations with Jira, Asana, Box, Google Drive, OneDrive, and more.
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Document sharing
Access documents and files stored on your computer or your Google Drive, Box, OneDrive, and Dropbox accounts and easily share them with your team members.

Call management and phone system
administration

Sophisticated call management, enabling you to configure your phone system across the entire company, regardless of location or device. Optimize communication with custom admin and user configurations online or using the mobile app.
Call management features include:
  • Answering rules
  • Call forwarding
  • Call transfer
  • Call screening
  • Call flip
  • Call logs
  • Presence
  • Notifications
  • Shared lines*
  • Call park
  • Intercom
  • Paging
*Not available with Essentials.
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Mobile apps for iOS and Android
Whether you're an Apple or Android user, you can use your smartphones and tablets to make and receive calls, join and host meetings, team message coworkers and partners, send and receive faxes and texts, set up and join conferences, and configure phone system settings, notifications, and voicemail.
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High-definition (HD) voice
To consistently deliver the highest HD quality possible, RingCentral utilizes the Opus Interactive codec for audio and video, as well as the G.722 codec for audio.
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Call log reports

Get a complete record of all your inbound and outbound calls and faxes. View the name of the caller, the number or extension dialed, as well as the time, date, and duration of the call.
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Phone rental options: desk and
conference phones
Rent any desk phone or conference phone for a low monthly price.
Contact sales for details and pricing.
Learn more

Unlimited internet fax

Send and receive faxes from your computer, mobile device, Microsoft Outlook, cloud storage providers (such as Dropbox), and more.
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Unlimited audio conferencing

Host an unlimited number of audio conference calls, with up to 1,000 attendees per conference. Each user gets unique host and participant access codes.

Video meetings and participants

Hold video meetings with screen sharing, in-meeting public and private chat capabilities—anytime, anywhere, on any device.
Maximum number of participants varies by the video platform:
Premium with RingCentral Video (up to 200)
Premium with RingCentral Meetings (up to 100)
Standard with RingCentral Video (up to 100)
Standard with RingCentral Meetings (up to 4)
Up to 100 people
per video meeting
Up to 200 people
per video meeting
Up to 200 people
per video meeting
High-definition (HD) video
RingCentral delivers crystal-clear HD quality video and voice.
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Quality-of-service reports
Gain the ability to proactively review overall RingCentral system health and diagnose quality issues impacting users. A holistic overview of quality measured by location, endpoint, codec, ISP, and more enables easier monitoring and faster troubleshooting.
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Popular integrations including Office 365,
G Suite, Slack, and more
RingCentral offers the largest ecosystem of integration apps in the communications and collaboration space to maximize productivity and efficiency. Get integrations for bots, AI, analytics, archiving, automation, productivity, and more.
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24/7 support
Unlimited chat and phone support.

Multi-level auto attendant

Answer callers automatically with customized greetings, and ensure every call is directed to the right employee or department.
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Professional implementation
Get the most out of RingCentral with a portfolio of professional and personalized services, ranging from planning, designing, and implementation to project management, ongoing support, and consulting.
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Call recording

Automatic call recording: Set your RingCentral phone system to automatically record inbound and outbound calls for individual users or inbound calls for departments.
On-demand call recording: Allows Users to manually record phone calls anytime using an IP Phone provisioned with RingCentral, Forwarding Number, or RingCentral Phone for Mobile.
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On-demand
Automatic
Automatic
Single Sign-on
Users can log in to RingCentral automatically with their corporate credentials. Reduce the IT cost of assisting in password recovery and benefit from a central authentication point that securely accesses your RingCentral service from any device.
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Multi-site admin and management
Get the flexibility to manage and support your branch offices based on their unique operational needs.
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Up to 8-digit extensions with site codes
Simplified intra-site dialing for large multi-site customers.
Hot desking
Allows users to log in to shared phones to access their own RingCentral extensions, voicemail and greetings, and other features.
Advanced call handling including whisper, barge, and more
Advanced call management controls (monitor, whisper, barge, takeover) to allow authorized users to listen in on employee calls with clients to monitor the conversation, provide coaching, and facilitate discussion.
Other features include overflow call queues, user groups, and role-based access control with customized roles/permissions.
Real-time analytics
Gain real-time insights into your RingCentral system and gather business-relevant data, alerts, and reporting metrics.
Popular CRM integrations with Salesforce, Zendesk, and more
Bring the functions and features of RingCentral Office into your business apps such as Salesforce, Zendesk, Microsoft Dynamics, ServiceNow, etc.
Learn more
Industry-specific integrations with Canvas, Smarsh, and more
Bring the functions and features of RingCentral Office into your vertical's business apps such as Canvas, Smarsh, etc.
Learn more

Developer platform and custom integrations

RingCentral APIs let you create your own custom applications and seamlessly integrate business communications into your key business processes, so you can automate workflows, drive efficiency, and gain valuable insight from communications data.
Visit Developer Portal
Device status reports
Monitor hard phone registration status globally and gain visibility into your devices' history.
Device status alerts
Set up automated monitoring rules and receive notifications when devices are offline.
Unlimited storage**
Store an unlimited** amount of documents, spreadsheets, presentation files, contracts, invoices, images, videos, and recordings. **Retention period applies.
Making the switch from legacy to cloud PBX
Why you should choose cloud PBX provider RingCentral

Switching from legacy solutions to a cloud PBX phone system

Cloud Private Branch Exchange is the cost-effective replacement for your old business phone system, letting you communicate seamlessly across all your office locations using multiple devices.

If you’re tired of settling for expensive legacy phone solutions that consume much of your IT resources, then perhaps it’s time to move your communications to the cloud. The service is delivered over the internet so it’s much more flexible, efficient, and inexpensive.

Virtual PBX benefits start with cost savings

Businesses of all sizes can now experience using an advanced internet-powered communications system through a simple subscription. Compared to the traditional PBX, a cloud PBX phone system is much less costly, thanks to its use of Voice over Internet Protocol, or VoIP, technology. Because VoIP calls are transmitted over the internet, businesses can bypass international calling fees imposed by carriers to significantly cut back on operational costs.

What else can you expect from reputable hosted PBX providers?

Making the switch to the cloud also allows for seamless communication across different times and locations, regardless of device used. For starters, you can get a centralized business number for all your office locations and just apply extensions to different departments as you deem fit.

Calls are handled by a highly customizable automated attendant that can instantly forward incoming calls to the intended party. When configured to do so, you can also use advanced call forwarding features to route calls direct to voicemail or through your mobile device, making sure that your employees receive important messages even during the holidays or while they’re traveling.

Moreover, customers don’t have to memorize multiple phone numbers or extensions. You don’t have to give out your personal mobile number just to be accessible when you’re out of the office.

Subscribing to a cloud PBX service simplifies maintenance and troubleshooting processes. With the traditional phone service, you need to have a dedicated staff to handle infrastructure and hardware, whereas, with the cloud, the upkeep is managed by the provider in an offsite location with the promise of better security and uptime. Your communications system doesn’t have to be taken offline for repairs or updates, plus you get to resolve technical issues or glitches by just alerting your provider who would usually offer 24/7 technical assistance or customer care services.

Lastly, cloud PBX is highly scalable. You can grow your cloud PBX phone system as your business expands. You only need to contact your provider when you need additional phone lines in your subscription. Adding and removing extensions can also be done via your online dashboard. Every setting can be adjusted to accommodate the changing needs of your business.

Experience the endless advantages and benefits of a cloud PBX system by getting in touch with a RingCentral solutions specialist today.

Why RingCentral beats all other hosted PBX providers

There are numerous options when it comes to cloud-based Private Branch Exchange providers, but RingCentral leads the pack by offering a complete unified communications solution – to which Gartner agrees. The IT research and advisory firm recently named the company as a leader for its ability to execute and completeness of vision.

The ever-changing business landscape has turned cloud-based services into necessary power tools. Internet-based phone systems, in particular, have been pushed to the forefront of business communication for many organizations. Legacy phone solutions that have been in use in offices for decades completely lack the flexibility, mobility, and cost-efficiency that cloud phone systems offer.

Truly, the future of telephony lies in the cloud and RingCentral stands above other hosted PBX providers.

You’ve crossed out other cloud PBX providers and have chosen RingCentral. Now for the smooth transition...

For some, transitioning from traditional PBX to the cloud might seem like a giant step. You have to think about the cost of migrating your system and the usability of your new system for employees accustomed to legacy systems. RingCentral makes the shift easy and convenient even to the end-user.

The platform is flexible enough to work with your existing hardware and even with the smart mobile devices professionals prefer these days. If you’re just starting out and do not have desk phones and conference bridges at your disposal, RingCentral offers these hardware for sale or for rent at friendly prices.

Should you wish to completely free your organization from the typical phone devices, you can also opt to use the dedicated desktop app that RingCentral developed for your personal computer or laptop. You can even take it a notch higher by installing the app on your mobile devices including iOS and Android. With this, you can virtually use your business phone anywhere at any time you want.

What is cloud PBX if it doesn’t provide seamless communications solutions?

A cloud PBX subscription from RingCentral also gives you access to professional features that let you communicate seamlessly, whether it’s for employee or customer interaction. Use one business number for all of your office locations and add virtual extensions as needed. Configure your trunk line to forward calls to various departments, to voicemail, or to a mobile device to make sure you never miss out on a transaction. Get notifications for incoming messages through business SMS, email, and your online dashboard.

Integration at its finest: Making the most out of your cloud PBX phone system

Furthermore, RingCentral integrates with some of the most used business tools in the modern workplace such as Salesforce, Microsoft Office, and Google Suite to ensure that processes remain streamlined across the organization.

Learn more about the cloud PBX offering from RingCentral by signing up for a subscription plan.

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