Business Phone
The world’s most reliable cloud phone system with built-in team messaging – all reimagined with AI at every step.
RingCentral for Microsoft Teams
Trusted cloud calling that’s a perfect fit for Microsoft Teams
Bring reliable, advanced calling, SMS, fax, AI conversation intelligence, and more into your Microsoft Teams mobile and desktop apps — no Teams Phone license required and no dependability on Microsoft Teams uptime.
Cost-effective, robust cloud calling
Embed RingCentral’s telephony, SMS, and fax into Teams — no Teams Phone license needed.
Business continuity for communications
Access RingCentral's 99.999% reliable service from anywhere during unexpected service interruptions, with no dependency on Microsoft Teams uptime.
AI-powered communications
Unlock conversation insights to transform workflows
in Microsoft Teams.
Bring AI-powered communications to Microsoft Teams
RingCentral is trusted by over 400,000 businesses of all sizes
Our new phone system had to be easy to use, mobile, known for reliability, and it had to integrate seamlessly with Microsoft Teams. We investigated a lot of companies, and only RingCentral checked all the boxes.
Anca Preda, Vice President of IT, The Minto Group
300
Employees migrated to RingCentral in a single day
Costs
↓
after removing old hardware and canceling phone maintenance contracts
Products used:
Business Phone System
Take a quick product tour
See the RingCentral for Microsoft Teams integration in action
Pick the perfect plan
Get up and running today, and upgrade at any time.
Integrations
Connect all your essential apps
Get the flexibility to embed RingCentral where you work or to make your Microsoft 365 apps even more powerful.
Stay productive without app switching
Highly reliable telephony
Integrate a 99.999% reliable cloud phone into Teams
Business SMS and eFax
Send text messages and faxes without leaving Teams
Business continuity and redundancy
Access RingCentral even when Teams is unavailable
Market-leading analytics
Advanced call analytics without a pricey PowerBI license
Compatible with all Teams apps
Connects with Classic, New, desktop, mobile, and web apps
Integrated beyond Teams
300+ pre-built integrations & APIs for custom integrations
Microsoft-certified Contact Center
Maximize agent productivity
Expand your global reach
Local telephony for 46 countries in Teams from a single provider
Advanced call capabilities for Teams
Heads-up display, call queue management, and more
Explore all our AI-powered products
Contact Center
Create effortless customer experiences across every channel with our AI-first contact center solutions.
Events
Curate virtual, onsite, or hybrid events where AI enhances every milestone – from planning to execution.
Conversation intelligence
Empower sellers at every stage with at-a-glance sales views, AI-powered scoring, and instant call summaries.
Frequently asked questions
Microsoft requires users to have a Teams Phone license to make an external call using the native dialpad. A Teams Phone license may be purchased as an add-on to your Microsoft 365 license. Users can also upgrade to an E5 license, which includes a Teams Phone license. Alternatively, organizations can leverage a solution like the RingCentral embedded app, which enables external calling in Teams without the added cost of a Teams Phone license.
Microsoft does not offer SMS as a service through Microsoft Teams. However, you can choose a third-party provider like RingCentral to integrate SMS into Teams. Factors to consider when choosing the right third-party SMS provider for Teams include the reliability of the provider, if they offer a single number for phone, SMS, and fax, MMS capabilities, and the ability to send group text messages in Microsoft Teams.
Microsoft does not offer eFax as a service through Microsoft Teams. However, you can choose a third-party provider like RingCentral to integrate eFax into Teams. Factors to consider when choosing a third-party eFax provider for Teams include the reliability of the provider, if they offer a single number for phone, SMS, and fax, pricing models, and ease of use.
Many users have switched to using Microsoft Teams as their primary business phone platform. However, many still prefer using desk phones for calls. Solutions like RingCentral for Microsoft Teams offer flexibility to satisfy both preferences. With the RingCentral for Microsoft Teams integration, organizations can embed RingCentral’s telephony into the Teams app for seamless calling. Additionally, RingCentral is compatible with hundreds of desk phones, meeting the needs of users who prefer traditional desk phones.
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Bring powerful, reliable telephony into Microsoft Teams today.