Business Phone Numbers

Get local, toll-free, and international telephone numbers that come with the best cloud-hosted communications solution.

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A Business Phone’s admin portal of the RingCentral App
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What is a Business Phone Number?

A business phone number is your official and direct link for clients, partners, and others to reach and identify your business. 

More than that, business phone numbers help solidify your company brand, establish your identity, and enhance your network, whether you're a small business or an enterprise.

When you have an official business number, you don't need to give out your personal phone number. Your business phone number becomes your direct inward dialing (DID) number, and it’s easier to maintain a work/life balance.

If you choose a virtual business phone number—as part of a VoIP-based telephone system—,you can even use it on several devices and in different locations— even while on the go.

How to get a business phone number

Getting a business phone number is easy when you choose a trusted service provider like RingCentral. 

All you need to do is select a pricing plan based on what you need, and pay (generally every month). 

When you sign up for any RingCentral plan, you need to indicate the type of number you need (toll-free number or local phone number), so you can choose from those available. It’s just a matter of choosing what most appeals to you and finishing the sign-up process.

Once you have an account with RingCentral, you can add more business phone numbers by simply going to your dashboard. You can then go to Phone Numbers, and choose the Add Number option. From there, you can choose from the available business phone numbers and assign them as a company number or to an individual through their extension.

But which type of phone numbers for businesses should you choose to maximize their benefits?  Your main business phone number allows your clients to reach you faster and helps you maintain a professional image. However, as your company scales, you may find you need some additional business phone numbers to cater to your client's needs.  Learning how to choose a phone number for your business starts with understanding the types available:

Why get a free business phone number from RingCentral?

Your company telephone number is the number one point of contact customers have with your company.

While there’s been an increase in the use of other point-of-contact channels like email, videoconferencing, and chat, there is nothing more reassuring than having an actual person answering your call. 

Having business phone numbers, such as dedicated toll-free phone numbers, for your company and its branches also adds to your credibility as an organization.

Conventional landlines, however, have limitations. You’d need to spend more on features like SMS text messaging, MMS, fax, voicemail-to-email, and call forwarding options to get the most out of them. Having an on-premises PBX could help, but it would require you to set up on-site hardware that will cost you thousands upfront. You’ll also have to handle time-consuming and costly maintenance and upgrades.

That’s where virtual phone services—and their many advantages over regular landlines come in:

Video: Welcome to RingCentral: Simpler Communications

Regular landlines

  • Expensive on-site hardware paid up-front
  • Complex implementations mean additional fees
  • Early termination fees for required contracts
  • Service and hardware upgrades come at a price
  • Premium technical support calls for additional fees
  • Maintenance requires specialized manpower
  • Service changes require lengthy processes

Virtual phone service

  • Does not require on-site hardware
  • Quick and easy implementations
  • No long term contracts that tie down your business
  • Upgrades and updates are rolled out for free
  • Free 24/7 technical support
  • Configure and manage the system from anywhere
  • Easily add or re-assign digital lines and extensions
RingCentral, a trusted cloud business phone provider, offers affordable business phone numbers supported by one of the best virtual phone systems in the industry. Instead of conventional landlines, your company gets a virtual phone number not tied to physical lines. 
RingCentral business phone numbers can be accessed from anywhere and on any mobile device, so employees won’t need to use their personal cell phone plans to make calls. They can simply use the RingCentral mobile app and their free phone number for business use.

RingCentral: Far more than just a business phone number app

It’s true that RingCentral makes it quick and easy to set up business phone numbers. Far more than that, though, you also get a wide range of advanced phone system features, including:
Online presentation with clients and stakeholders

Auto-attendant and call-routing

Handle all incoming phone calls with an automatic answering service and route them to the right person or department. When you customize this feature, you can even hire professional voice artists to give your callers the best first impression.

Learn more about auto-attendant

Business presentation online

Business phone system’s answering rules

Change how your company answers incoming phone calls. If you want, you can set your business hours where all calls during your 9-5 shift will be answered and routed, while calls outside those hours can go straight to voicemail.

Learn more about answering rules

Online presentation with clients and stakeholders

Hold music or messages

Reduce the stress of waiting for a response when a client calls your business phone number. Play music or broadcast business communications like new promos or new policies while the caller is on hold. You can modify your on-hold music or messages in cloud telephony.

Learn more about on-hold music

Business presentation online

Call forwarding

Let your employees take their calls from wherever they are. With RingCentral, you can forward business calls to their personal cell phone, home phone, or any other telephony device. 

Employees can even customize how they forward calls to different phone numbers for business departments, colleagues, and more. Calls forwarded can be sent to different numbers chronologically, simultaneously, or a mix of both.

Learn more about call forwarding

Online presentation with clients and stakeholders

Call screening

The best app for business phone number management gives you complete control over who can reach you. Accept calls, ask callers to identify themselves, or block specific numbers or unwanted callers. 

Users can even send calls directly to voicemail and use the voicemail-to-email feature from RingCentral.

 Learn more about call screening

Business presentation online

Caller ID

RingCentral gives your employees control over caller ID for both inbound and outbound calls. Inbound caller ID lets them see who’s trying to reach them and set up answering rules to prioritize VIP contacts. For outbound calls, meanwhile, they can customize the caller ID for different recipients and circumstances—to boost pick up rates.

Learn more about caller ID

Why customers choose RingCentral

A wide array of business phone numbers and an equally broad feature set aren’t the only reasons customers trust RingCentral for their business communications:

Specially made for business

Access features and functionalities designed to help your business and your workforce communicate better. Get unlimited VoIP and conferencing with features like SMS, faxing, and team messaging, straight from your mobile phone.

Mobile and flexible cloud-based system

The modern business phone system not only provides a reliable telephony solution but also includes VoIP features like caller ID, video conferencing, SMS, and faxing to help businesses communicate better.

Quick and convenient installation

No need for complicated business phone system installations for your local business. Have your phone service up and running in minutes . Easily configure and manage your phone system with an online dashboard, accessible from both your desktop or mobile apps.

Secure and reliable cloud phone system

RingCentral provides you peace of mind knowing that all your business communications are protected during the entire transmission journey. Data travels through encrypted networks with layers of authentication for additional security.

Premium technical support

From day one, RingCentral will assist you in setting up and configuring your business phone system. Our award-winning customer support team will provide you with expert technical business phone service support, consultations, and best-practice recommendations.

Great value with no hidden costs

Get a single, all-inclusive bill with no hidden costs. RingCentral even provides both small business owners and local business enterprises with a powerful cloud communications system for one affordable price.

RingCentral Business Communications plans for your small business

Volume discounts for 50+ users available. Contact our sales experts to learn more.

Frequently asked questions about business phone numbers

Yes. All businesses, even small businesses, need dedicated business phone numbers. It’s the only way to project an appropriately professional image and build your brand. 
However, each organization is unique, so the business phone numbers you need will vary.
With RingCentral, you have many different options for your company’s number. You may need a toll-free number, international business phone numbers, or even vanity numbers. With RingCentral, you can get what you need.
Yes.  You can transfer or port your existing toll-free number or local phone numbers to RingCentral.  
Once you have requested a port transfer through your online account, you can check the status of your number transfer request. Transferring business phone numbers typically takes 5-14 days, but can take up to four (4) weeks.
RingCentral offers a selection of pricing plans as stated above, and each comes with a free business phone number. 
Additional phone numbers cost $4.99 per month, plus the following charges depending on if it’s a local, toll-free, or vanity number:
  • Local Numbers - A local number would cost $4.99 plus state and local taxes.
  • Toll-Free Numbers - A toll-free number would cost $4.99 plus state and local taxes.
  • True Toll-Free Number (1-800) - A true 1800 toll-free number would cost $4.99 plus a one-time $30.00 setup fee and state and local taxes.
  • Vanity Number - A vanity number would cost $4.99 plus a one-time $30.00 setup fee and state and local taxes.
NOTE:  Vanity phone numbers may take up to five (5) days to be activated completely.
For new customers, plans start at $15.99 and have a quick and easy business phone system setup, and require no hardware. You can even start out with a free trial. 
For existing RingCentral customers, you can add a vanity phone number for a small $30 setup fee (plus taxes) and a small monthly subscription fee. From there, your business phone number will be activated within five business days.
You can make business calls to any U.S. and Canada local phone numbers included in the list of supported area codes.
Yes, you can get a professional voice recording to go with your business phone number. RingCentral, in partnership with Snap Recordings, offers various packages for custom greetings, messages on hold, IVR prompts, and announcements. 
It’s easy to create your messages and go live with a professional voice recording in 3-4 business days, with 1-2 business days rush service available.
Important details and disclaimers