ringcentral-team
RingCentral Team
August 21, 2012
Employee experience
Leadership
Mobile workforce

The 3 Big Benefits of Going Mobile

Mobile technology is irrevocably changing the way we do business. It was early in 2011 that smartphone and tablet shipments first surpassed those of PCs – a powerful signifier that consumer tastes had shifted in favor of devices that were small, light and portable.

Since that tipping point, the rate of mobile-device adoption has only accelerated: More than 900,000 Android devices

There are numerous business benefits to business mobility. We identified the three big ones below. What’s one major benefit of mobility for your business?

1. Increased Productivity

Want to untether yourself from your desk? Mobile tools can help. There are multiple cloud-based services available that can supercharge your productivity: Box, Dropbox and Google Drive are some of the most popular. All three let you send and receive documents no matter where you are – a huge benefit for professionals of every stripe.

Those file-storage platforms aren’t the only services that support working from a mobile device. A host of apps, including Seesmic, Evernote, Chatter and many others, enable mobile productivity, too, so it’s little surprise that businesses are adopting such apps in droves.

As the presentation in this blog post explains, seven in 10 small companies are using mobile apps to manage their operations. Do you count yourself among their ranks?

2. Improved Connectivity

Mobility-enabled services will vastly improve how you handle business communications. With mobile tools like RingCentral’s mobile apps, you can manage every facet of your operations from the road. As Platinum Express Limousines owner Octavio Carillo notes, RingCentral even keeps you connected when you’re on vacation.

“You could be at the beach. You can send faxes, you can receive faxes; your voice messaging system is on there,” Carillo says of RingCentral phone service.

Another powerful mobile-communications tool is RingCentral’s Cloud Touch platform, which grants full control over your business phone system from any mobile device. Cloud Touch includes smart presence features, and it integrates seamlessly with the file-storage services mentioned above.

3. Happier Employees

Yet another perk of mobile tech is the effect it has on individual workers. Research has found, for example, that employees who work remotely are happier and more productive.

A Stanford University study (PDF) published in March of this year demonstrated that productivity rose 12 percent among workers at a Chinese call center who did their jobs from home. Attrition was much lower among the remote workers studied by the Stanford researchers, too, hinting that people who can work from home are happier and more committed to their jobs.

And any field employees you have on your payroll can be completely unchained from the office when the right mobile tools are introduced. Smartphones with high-speed data connections make it easy for field workers to stay connected via email, voice and even fax.

The benefits of mobile tech tools are real and substantial. If you’re not taking advantage of the multitude of mobile-productivity solutions available – from RingCentral and other companies – there’s no reason not to start today.