Traditionally, stepping out of the office means rendering oneself unreachable. But with cloud telephony, being away from the office is no issue. Calls to landlines can simply be redirected via the internet and set to follow you wherever you go.
RingCentral’s smartphone apps for iOS and Android takes things a step further. Instead of merely being within reach, imagine taking your entire phone system with you at all times.
The RingCentral app – free for iPhones, iPads and Android devices – grants full access to your company phone. Outbound calls can be made through the app, with the customer seeing your professional caller ID and not your personal number. What’s more, when calls are made over WiFi or 3G/4G, you won’t be eating into your minutes or incurring mobile call charges.
All your company contacts are already there, so there’s no need to worry about having to import them into your phone. Plus, they are entirely separated from your personal contacts. If you are using your own smartphone for work – a trend known as bring your own device, or BYOD – the app ensures you are not muddying the waters between your work and private life.
Voicemail messages and faxes can be accessed directly through the app, ensuring you can always take care of business when on the go. You can also send a fax directly from the app; it’s just a matter of attaching files from email, your device’s storage or even from other cloud applications such as Dropbox. SMS capability is included, as well, so you can exchange text messages with your colleagues.
One clear advantage to the app is that you are able to update all your call handling options completely on the fly. Being removed from the office doesn’t mean you have any less control over how calls reach you. Whether it’s simply determining whether to receive calls or not, or performing a complete call forwarding configuration of a department, full call handling options are always accessible.
In simple terms, the RingCentral mobile app enables you to take your company phone with you wherever you go. With the complete range of call handling options available at your fingertips, it’s like you never even left the office.