I’m thrilled to announce that RingCentral has been named a leader in the Aragon Research Globe for Unified Communications and Collaboration 2018 for the second consecutive year. This recognition validates our innovative approach to business communications, and demonstrates our commitment to customers as we empower them with the industry’s leading cloud communications and collaboration solutions. Global enterprises today are increasingly challenged to drive greater productivity and efficiency. The right communications platform is key to enabling employees to connect and collaborate seamlessly, and to overall business success. In the new report, Jim Lundy, Aragon’s Founder and CEO, and the Aragon Research team identify four

In January of this year, I decided that since cloud contact centers have gained acceptance as a compelling alternative to premises-based solutions, it was time to take the conversation to a new level. The question has become less about what features do CCaaS offerings have, but how these offerings have evolved since they first started emerging at the turn of the millennium.One of the key themes we explored in this year’s discussion was the integration of UCaaS and CCaaS. During my early days as a contact center analyst, I wrote reports for an analyst house, The PELORUS Group, that included market sizing and market share data. In 1999,

We’re thrilled to announce that for the third year in a row, RingCentral’s Partner Program has been awarded a 5-star rating by CRN. We are in great company as this prestigious award recognizes an elite subset of companies that offer solution providers the best partnering elements in their channel programs.This ongoing recognition is yet another milestone for our successful partner program, which centers around partner enablement. We’ve designed our program to best support partner sales through our innovative initiatives that have been recognized as differentiators in the industry. The RingCentral Channel Harmony™: One to

It is common knowledge that a beautiful smile works wonders. Not only does oral hygiene promote dental health, but also it improves overall well being and increases self-esteem, making a visit to the dentist a positive and pleasant experience. Communication about dental care and treatment options plays an important role in fostering an effective dialogue about oral healthcare. This is why leading dental support organization Pacific Dental Services (PDS®) chose RingCentral to take their communications to the next level.Founded in 1994, PDS enables dentists to focus on clinical excellence and the highest levels of cost-effective, comprehensive patient care by providing the business support structure, including the latest technology, highly skilled

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