Doctors and nurses have a tremendous need for rich and real-time communication and collaboration. RingCentral now allows healthcare professionals to use RingCentral Glip in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This means healthcare professionals can discuss patient information in a RingCentral Glip conversation without compromising HIPAA guidelines. Like RingCentral’s cloud-based phone solution, which is already widely used by medical practices, RingCentral Glip can now be used by nurses, doctors, and other healthcare providers. Both are part of RingCentral Office, our comprehensive suite of communications and collaboration tools. That is significant because there has never been a greater

Contact center platforms are usually thought of as being horizontal solutions, providing agent-centric metrics that apply to all types of businesses. This certainly reflects conventional thinking about how to support customers as well as how best to track the performance of agents. To a large extent, this reflects the fact that most contact center deployments are premise-based and run largely on proprietary technology. By extension, this means they function very well for a particular set of needs, but have limited flexibility for anything else. These solutions have become highly standardized in order to support the widest range of customers possible; and while that brings efficiency to the contact center,

RingCentral is headed to Orlando in just a few days to attend HIMSS17, and we hope you join us there. It’ll be a great opportunity to see for yourself how our leading cloud platform can dramatically improve communications and collaboration for your healthcare organization. Be sure to visit us at booth #3513 to get your invitation to our magical VIP reception at the Wizarding World of Harry Potter™ at Universal Studios Florida™. You can also scan your badge for a chance to win a Google Home, Echo Dot, Apple Watch®, or pair of Beats™ headphones. RingCentral experts will be holding one-on-one meetings with attendees throughout the conference. Set up

Right before the holidays, I had the privilege of meeting and interviewing Paul Chapman, CIO of Box. Box is a cloud-based modern enterprise content management platform that allows people to securely share and access files across all devices. Box empowers organizations to share ideas, collaborate, and get work done faster. Today, over 60% of the Fortune 500 trust Box to manage their content in the cloud. Customers love Box because of their reliability, scalability, security, and great user experience. During the interview, Paul mentioned that when he joined Box, they had invested in a lot of best-of-breed, cloud-based capabilities, but the company was not leveraging them


RingCentral Contributors

  • carolyn
  • dmitry
  • richard
  • kristen
  • evie
  • patricks
  • davidl
  • brianwright
  • curtis

Guest Bloggers

  • meaghan
  • patrickg
  • johnr
  • leo
  • zac
  • jemma
  • chikodi
  • jamie
  • ekaterina
  • alexis
  • davids
  • michaelr
  • danielle

RingCentral Videos

RingCentral Videos