As business itself changes, business phone systems are also in a state of evolution. Phone systems have moved from hardware PBX systems to virtual PBX solutions. Instead of having a closet full of telephone equipment, small businesses can offload the cost of buying and maintaining equipment to service providers and get their telephony delivered via the internet.While phone systems remain crucial to most types of businesses, unified communications platforms offer advanced features that companies need to thrive in a modern business environment. That’s where UCaaS (unified communications as a service) comes in.UCaaS represents the next stage in the evolution of communications. Now small businesses can get all of their

During the world’s largest gathering of IT decision makers, Gartner Symposium conference in Orlando in October 2016, RingCentral took the opportunity to speak to show attendees to get an impression of their top IT priorities for 2017.We’ve highlighted some of the key takeaways in this handy infographic, and elaborated further below on some of the highlights. Digital Transformation Takes Center StageIf there was a single theme to the results, it was that an overwhelming 93% of respondents believe that digital transformation is a priority for their organizations in 2017, compared to only 2% who said it was not a priority, and 5% who were unsure.2017 IT Spending PrioritiesWe asked IT decision

COPE may be replacing BYOD as company security measures tighten. The BYOD, or Bring Your Own Device, allows employees to use their personal smartphones for business. However COPE, or Corporate Owned, Personally Enabled, devices are soon to replace BYOD.The switch from BYOD to COPE could be costly for companies. But this cost may be much less than a cyber security breach many companies now face in the digital era. Forbes noted that in 2013, hackers siphoned $300 million from a hundred banks in over 30 countries. The added security companies will have over the devices using COPE may certainly be worth it in the long run.Employees are becoming

Users prefer faster websites. It’s no surprise: Always-connected devices, gigabit Internet offerings and cloud-based mobile shopping platforms have conditioned consumers to expect speedy and responsive web experiences. New research, however, puts hard data behind this common knowledge. As noted by BizReport, a study found that even a 100-millisecond decrease in page loading time meant a 1.11 percent increase to session-based conversion. On the other end of the spectrum, users are willing to abandon websites if they take more than four seconds to load. The result? Site speed is make or break for your business — here’s how you stay ahead of the curve.Need for SpeedSpeedy websites offer a number


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