3 Ways Cloud Communications Help Reduce Hospital Readmissions
In the years that have followed the passage of The Affordable Care Act (ACA) in 2010, healthcare providers continue to pursue new ways to reduce patient readmissions. There’s a good reason for that: not only do patients benefit from these efforts but providers that maintain industry-standard readmission rates for certain illnesses avoid the often stiff […]
The New Frontier for Engagement – Interview with Nicolas De Kouchkovsky
Currently reveling in his role as Chief Marketing Officer at Servion and Acqueon, Nicolas de Kouchkovsky is regarded as an experienced advisor and expert in the areas of B2B software, startups, and customer experience. During the course of this interview, Nicolas gave us insights on the importance of the relationship between the contact center and […]
RingCentral Receives Frost & Sullivan 2019 Market Leadership Award
We are pleased to announce that, for the third time, global research firm Frost & Sullivan has awarded RingCentral with the honor of the 2019 Market Leadership Award in the Hosted IP Telephony and Unified Communications as a Service (UCaaS), North America report. RingCentral received the highest total score in the 2019 Frost & Sullivan […]