In just a few weeks, the U.S. Department of Labor is introducing new overtime regulations that will affect at least 4 million employees. Most people who earn a salary between $23,660 and $47,476 who are currently ineligible for overtime because their income is considered too high will now be eligible for it. They will become "nonexempt"—and the implications go way beyond payroll. One of the unanticipated consequences of the DOL's new regulation is that anyone who is used to taking their work home with them (e.g., answering emails at home after work from their phone or laptop) will

We're proud to announce that two of our executives have been named winners in the 13th annual Stevie Awards for Women in Business. These awards honor women executives, entrepreneurs and employees worldwide for their outstanding performance in the workplace. Kira Makagon, Executive VP of Innovation, won a Silver Stevie for "Female Executive of the Year – Business Products –11 to 2,500 Employees;" and Faiza Hughell, Vice President of SMB Sales, won a Bronze Stevie for "Female Executive of the Year – Business Services –11 to 2,500 Employees." Along with the other winners, the two were recognized at an awards ceremony in New York on November 18th. Both

As the days get shorter, the air starts to fill with the scents of fall: leaves, rain, pumpkin-spice everything. Naturally, we begin to take stock of the year that is almost over, and think about the things that we are thankful for. There are plenty of tech innovations that we’re thankful for, but these four are at the top of our list. 1) Mobile devices Over a relatively short period of time, mobile devices such as smartphones and tablets have gone from high-tech luxuries to must-have necessities

At RingCentral, we’re continually looking for ways to complement our product innovation with services innovation to support our customers in achieving business success. The TSIA’s (Technology Service Industry Association) most recent industry benchmarking results recognized RingCentral as a pacesetter, an exclusive designation validating that we are a leader, amongst our peers, in delivering customer experience excellence. It was an even greater honor when we were selected to present at TSIA’s Technology Services World Conference a few weeks ago to share best practices of our Global Customer Care Program. The core philosophy behind our approach is to integrate customer support into every team throughout the organization


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