At RingCentral, we’re always looking for ways to help more of our customers communicate, collaborate, and connect from the business applications they use every day. That’s why we’re so excited to announce the newest addition to our integrations portfolio: RingCentral for Slack. If you’re a Slack user, you can now access RingCentral in the way you already work. RingCentral for Slack makes it easy to access audio and video conferencing directly from your business app of choice. Expand Slack slash commands New RingCentral for Slack lets you start a RingCentral video meeting or a RingCentral audio conference directly from Slack’s text box, taking advantage of Slack slash

Whether you are an enterprise with advanced communications and collaboration needs or a small business that depends on a cloud phone system, it’s important to optimize your network to achieve the best voice quality. It’s also important to have the right set of capabilities to identify problems with voice quality issues when they arise. IT administrators are likely familiar with having to diagnose and resolve call quality issues reported by stressed, unhappy end users. Resolution of such escalations used to require trying to pinpoint a problem that occurred in the past; however, the trouble with retroactively troubleshooting voice quality problems is that they are caused by various points of network activity

The third and final day of RingCentral’s ConnectCentral user conference focused on innovation achieved, under way, and yet to come. In addition to “sharing a vision and a strategy for collaborative communications, we want to show you how we’re bringing it all to life with a relentless focus on innovation,” Kira Makagon, EVP of Innovation at RingCentral, said in the day’s opening keynote. She also encouraged audience members to think of themselves as also “part of my team,” since customer demand determines what innovations are truly useful. In addition to showcasing RingCentral’s latest cloud software, this was a day for showing off integrations like the latest RingCentral widget

Connected intelligence. That’s what we’re building at RingCentral. You may wonder what connected intelligence means and why it is important for you and your business. With our latest integration announcements, RingCentral for Gmail, RingCentral for Slack, and RingCentral for Alexa Skills—we’re proud to showcase our innovation by presenting your business with connected intelligence, which are the best apps to communicate, collaborate, and connect with employees, customers, and partners. Cloud-based applications such as Salesforce, Google G Suite, Microsoft Office, Microsoft Dynamics, Dropbox, Box, and Okta power productivity, enable storage, and

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