Group of people talking to a microphone over a conference call at work
All modern businesses should now be well aware the benefits conference calling can have on collaboration and creativity within a workforce. The advances in business communication solutions have seen rapid development in the technology most of us use day in day out for work related tasks. One of the biggest advances by far has been connected with conference calling, both in terms of the technology now available to help avoid dropped calls and to deliver crystal clear connections. How to Get the Most from Conference Calls Conference calls can be used for a number of activities, ranging from the obvious client meetings through to team building for virtual workforces. Whatever the

You already know how RingCentral Contact Center transforms the call center experience for both your company’s agents and its customers. And now with our latest updates, there’s more for everyone to love. For agents. Now agents have even more advanced tools for providing better overall customer service. For instance, new chat indicators help keep the online conversation flowing by letting agents and customers know when the other is typing. For supervisors. Now supervisors enjoy even finer control over the workload of call center agents. Improved custom reporting functions help optimize staff performance by providing in-depth, historical insights in real time. For customers. Give your customers even more ways to quickly communicate with your

Are you planning on coming to San Francisco to attend BoxWorks 2016 in September? What a coincidence, so are we! Which makes it a great opportunity for you to learn firsthand about RingCentral Office®, our industry-leading enterprise cloud business communications system that integrates seamlessly with Box and other business apps you use every day. Visit us at booth #P2 to chat with RingCentral staff, get hands-on demos, and pick up some great giveaways. While you’re there, be sure to enter for your chance to win an Apple Watch (one raffle per day). Want a little one-on-one time with a RingCentral expert? Sign up

Cresa is the world’s largest tenant-only commercial real estate firm, providing unbiased advice to clients in 75 markets from over 60 offices worldwide. Annually, Cresa handles over 60 million square feet of transactions for clients in more than 60 industries. Cresa has been successful in large part because of the tremendous focus it places on serving its clients wherever they are. To do that, Cresa has a very mobile workforce. Its brokers and project managers spend 60–70% of their time in the field doing site tours, site selections, and walking locations with clients to help them find exactly what they need for their business operations. Because these folks spend the


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