Today, every company is a global company, requiring a new set of communication tools for employees, partners, and customers. Traditionally, service providers have been confined to their own in-country footprints, when it comes to serving multinational companies. The cloud, however, opens up new possibilities to expand into global markets. Providing worldwide communications is not easy. Each country has its own regulations, local exchange carriers, and language requirements. All users require excellent quality of service for local and international calling. And every company has a different list of coverage countries. How can service providers scale their services globally to meet the growing demands of multinational companies? The market opportunity With the decline of on-premise PBXs and Read More »

Ever had this problem? You’re on an urgent project, and you need to get in touch with a colleague. Let’s call him Waldo. But Waldo works remotely, and you can’t reach him. He’s not responding to multiple emails, phone calls, or text messages. What’s going on? I mean, where’s Waldo, right? (See what I did there? Where’s Waldo? Fine, at least the older crowd gets it). It’s at times like this that I often contemplate putting my co-workers’ faces on the backs of milk cartons--anything to help figure out where they are and why they’re not responding. Unfortunately, in most instances, it’s difficult to immediately determine the status of your co-workers.

At our recent ConnectCentral 2018 conference, futurist Jacob Morgan shared the three keys to a successful employee experience: culture, physical space, and technology. As a company with offices throughout the world, RingCentral strives to provide a great experience for all of our employees and be a global employer of choice. That’s why we were thrilled when RingCentral’s Xiamen, China, office was recently awarded the prestigious Liepin Extraordinary Employer Award for the second consecutive year. It’s no coincidence that both awards have been received under the leadership of Marc Chan, VP and GM of RingCentral China. Marc has rapidly grown RingCentral’s footprint in China and now leads more

RingCentral Office integration apps let you connect and collaborate from anywhere at any time.
The user experience is at the heart of RingCentral Office. That means not just providing a simple easy to use communication suite, but also integrating into the rest of your work environment. RingCentral Office unifies phone, video, conferencing, and messaging on one easy-to-use cloud platform. You can integrate RingCentral Office with the business and workplace apps your teams use every day—including productivity, CRM, infrastructure, service support management, and productivity apps—for a more seamless experience that eliminates the need to switch tools when you need to send a message, make a quick call, or jump in a meeting. Unify

VoIP is undoubtedly one of the most groundbreaking technologies of the last 25 years. VoIP, voice over internet protocol, enables reliable, high-quality phone service anywhere you have internet access. It eliminates the need to use landlines for real-time conversations. But that’s just the tip of the iceberg when it comes to the advantages of VoIP technology. VoIP advantages for small businesses Why is VoIP better? Here are several reasons why small business owners are embracing this technology to power their business communications: VoIP phone systems deliver cost savings Every dollar counts for a small business. On both an up-front and monthly cost basis, VoIP phone systems cost significantly less than regular landlines. Check out our VoIP

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