3 Questions Businesses Should Ask About Their Phone System
This post offers three simple but powerfully effective ways in which even first-time entrepreneurs can achieve higher profits, attract new clients and build their brand. 1) Will I need more than one extension? Offering toll-free numbers for sales and local numbers for support are small but critically important aspects of brand marketing that should not be ignored. In fact, because Google's business listings and other business directories have grown popular among customers, it's critical to set up your business numbers early. Even if you're a micro business, you will need to wear many hats and take on both sales and support roles. Having more than one phone number offers a professional

We surveyed our SMB customers and found that nearly half of their employees spend 75% of their time working away from the office. Given this statistic, it's clear that mobility is paramount in today's business world. With features like call forwarding and multiple extensions, RingCentral gives your business the ability to stay connected with your customers, even when you're out of the office. In today's Tuesday Tip, we'll show you how to update your answering rules so that you can identify incoming calls from multiple extensions. Let's say you forward all your sales, support and billing calls to your cell phone. How will you know which extension is forwarding the call? Simple! Add an identifying code

Knowing how vanity numbers work is critical to your brand's marketing success. 1) Don't search small-inventory websites for number availability While I'm obviously biased, RingCentral's Vanity Number Search is among the best search tools available. Chances are good that if the number is available, it's on RingCentral's site and is listed as part of their inventory. Too many first-time vanity number customers conduct a search for number availability on a single site. Conduct a more exhaustive search and remember that toll-free numbers can always be ported over to any phone service provider. Once you own a number, it's yours - not a telecom company's. So search high and low for that number and do invest time in

Leaving the Office Behind Opens New Opportunities
We recently asked our customers - owners of small and medium-sized business across the U.S. - how their businesses operate. This survey reveals that single-location workforces are becoming less common; more and more workers, it appears, are doing their jobs remotely. Here are the complete results: 1. How much time do your employees spend conducting business away from the office? 2. When making or receiving business calls outside the office, do you try to give clients the impression that you are at your office? 3. Describe your office environment.


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