We take a rather complex term and break it down into its feature components using the example of the Virtual Office. As we mentioned in an earlier post, the term "cloud computing" is tough to define neatly. So let's use the example of how cloud computing has allowed for the "Virtual Office." Cloud computing, at its core, is the ability for someone to take a service like a business phone system and "rent" its usage to a wide variety of customers. Because it's cheaper and more resource-efficient for a single vendor to offer services this way, it means that end-users have to pay far less than they would for traditional, non-cloud-based services of

Call blocking is a great way to take only the calls you want to take. If you've had to deal with a string of pesky, unwanted calls, this will help you keep the funny business out of your business. To activate call blocking in RingCentral: Log in. Select My Settings Select Blocked/Allowed Numbers in the left navigation pane. You can elect to block individual numbers as well as entire area codes, pay phones and more. You can play a message that addresses blocked callers directly ("You cannot reach this number from your calling area") or take a more gentle approach ("This mailbox is full."). If you're blocking a set of numbers, such as those from a certain area code, use the Allowed Numbers section to whitelist

How many times have you wished you recorded a call? Well, now you can with Call Recording. Simply press *9 to start a recording, and press *9 to stop it. Use this feature to record calls on the fly. You can also: • Customize recording notifications • Retrieve recordings from your call logs • Forward recordings through email to coworkers Call Recording works with any device you're using, which means you can record calls from home, at the office, or even from your cell phone. This can be particularly useful in companies that run customer service, training, and/or support lines, as well as those that want to keep accurate records for legal purposes. Speaking of legal

Cloud computing is a complicated term used to describe a variety of paradigms. Its historical timeline is still hotly debated. In the world of IT, the industry seems abuzz with the phrase "cloud computing". In 2007, Dell tried to trademark the term (it was rejected by the USPTO) and Larry Ellison of Oracle said, "It's what we've been doing all along." So if it's not new and not novel enough to be granted a trademark to an individual company, what is it? For businesses, cloud computing permits the deployment of enterprise-level software and hardware applications - even those that were once prohibitively expensive for all but the largest companies. For consumers, cloud computing means that social networking, rich phone applications


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