Getting the Most From Your 800 Number
There's been a lot of digital ink spilled about the usefulness of having a toll-free number. Firms with 800 numbers appear more professional and reachable - and toll-free numbers provide new avenues for marketing, to boot. But just signing up for a new number isn't enough: You'll want to optimize your toll-free number to ensure the highest possible return on your investment. 800 Numbers Everywhere Most freelancers and small businesses know the value of having an 800 number on their business cards. It's also important to have a toll-free number on your web page. A recent Pew Research poll found that even though using the web for research is commonplace,

Tools of the Road Warrior
As incredible as 21st-century communications can be, sometimes there's just no substitute for meeting someone face-to-face. Whether that someone is across town or on the other side of the continent, you can't afford to be unreachable. Taking your office with you is vital, especially if you're going to be gone for more than just a day. The basics, of course, start with your phone. With modern call forwarding and call waiting, there's no reason your clients can't reach you wherever you are. To ensure constant connectivity, your cellphone does need to be connected to a

Your Business Needs More Than Google Voice
Google Voice is a neat addition to the world of online telephony. It offers a wide range of features that have either been out-of-reach for the home telephone user or difficult to implement. The ability to listen in on a screened call or record calls are features that might not have daily applications but are highly practical and convenient. It wouldn't be at all surprising to see a number of these features become standard in the near future for residential use. For businesses, however, they're more a case of almost-but-not-quite. Without the flexibility and features of a full business package, Google Voice doesn't quite deliver everything most businesses require. A proper communications

Telecommuting’s Time Is Now
For years, it's seemed as though the telecommuting revolution has been just around the corner. The truth is, many people are making telecommutes work today, and the technology for telecommuting's widespread adoption does exist. But there are some powerful social factors holding it back. Probably the strongest hurdle telecommuting has to face is the micromanaging supervisor. Some in middle management feel it necessary to watch their subordinates like a hawk - and while there certainly are employees who need to be closely managed, micromanagement is rarely the best managerial strategy. Already, corporations are outsourcing business processes to cut costs; as outsourcing gains traction, resistance to


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