When you decide to form a small or medium-sized business, the first steps are obvious: Think of something people want, get a DBA, hire employees, etc. After you have created the company, then it is time to get to work, right? Not necessarily. There are several steps you can take at the outset to establish a solid strategy and optimize your competitive position.1) The Business PlanDeveloping a business plan is a must, but it doesn't need to be complex. A few pages outlining your business overview, industry background, product or service, business model, strategy and team provides the foundation of your plan. Having a solid business plan is a requirement to get SBA (Small Business Administration)

It's a simple fact: Customers use your phone number to reach you. So it makes sense to deploy local numbers when you want to reach more customers and explore new markets.Get started by taking a look at your call logs to see where most of your calls are coming from. If you're a nationwide business with a toll-free number, use Call Logs to look for opportunities in places where you'd like to do more business. For instance, if you don't receive a lot of calls on the West Coast, consider purchasing local numbers in metropolitan areas like San Francisco and Los Angeles. If you're a local business in a major city but get regular calls from neighboring cities, consider adding numbers in

We take a rather complex term and break it down into its feature components using the example of the Virtual Office.As we mentioned in an earlier post, the term "cloud computing" is tough to define neatly. So let's use the example of how cloud computing has allowed for the "Virtual Office."Cloud computing, at its core, is the ability for someone to take a service like a business phone system and "rent" its usage to a wide variety of customers. Because it's cheaper and more resource-efficient for a single vendor to offer services this way, it means that end-users have to pay far less than they would for traditional, non-cloud-based services of

Call blocking is a great way to take only the calls you want to take. If you've had to deal with a string of pesky, unwanted calls, this will help you keep the funny business out of your business.To activate call blocking in RingCentral: Log in. Select My Settings Select Blocked/Allowed Numbers in the left navigation pane.You can elect to block individual numbers as well as entire area codes, pay phones and more. You can play a message that addresses blocked callers directly ("You cannot reach this number from your calling area") or take a more gentle approach ("This mailbox is full.").If you're blocking a set of numbers, such as those from a certain area code, use the Allowed Numbers section to whitelist

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