This year’s ConnectCentral, held November 12-14 in San Francisco, offers three packed days of education, connection, and conversation. We will be highlighting how communications and collaboration technology can unite people, businesses, and ideas in ways previously unimaginable. While some might consider the opportunity to visit San Francisco reason enough to attend this year’s show, our 2018 slate of sessions, keynotes, demos, and parties provides plenty of added reasons to book your reservation. (For those who haven’t previously attended ConnectCentral, be sure to see all the highlights from ConnectCentral 2017 to get a sense of the scope of what’s become the premier cloud communications

According to Irwin Lazar, research leader at Nemertes Research, artificial intelligence (AI) was the “topic du jour” at Google Next 2018, held in San Francisco in late July.  RingCentral announced plans for its new integration plans with Google Cloud Contact Center at the event. Lazar was part of a panel at Google Next that dissected the implications of AI on businesses and that also included RingCentral’s David Lee, as well as AI leaders from Box, Google, and Okta. The panelists were there to analyze where we sit on the AI hype curve today, and explain how organizations can leverage AI to build real-world

Do you have a unique story or experience to share? Does your work greatly impact your business or the lives of your customers? Are you passionate about the work you do and want to help others have an impact on their businesses? At ConnectCentral 2018, the premier cloud communications and collaboration event, we’re proud to offer two opportunities to share your story. Become an individual presenter or panel speaker.The power of cloud communications and collaboration technology is its ability to unite people, ideas, and businesses in ways we never thought possible. Of course, each company’s story is unique. This year, we’re looking for presentations about your success with the

For small-business owners concerned about communications costs, we’ll get straight to the point. You can improve call quality and save 68 percent over two years by using a virtual PBX system. Upfront costs: Traditional vs. virtual PBX systemIn upfront costs alone, the savings are staggering. For a business with 20 users, when you add up hardware ($6,500), setup and implementation ($1,000), phone costs ($3,000), and software licenses ($4,000), an on-premises PBX system will set you back as much as $14,500. With a virtual system, you only have to pay a one-time phone cost of approximately $2,000.Approximate total upfront cost savings: $12,500.On-premises hardware for PBX system

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