Do more than send a plain old text - fax documents in style. Spice up your faxes by creating custom cover pages for memos, urgent documents and even birthday announcements. First, make sure you've downloaded and installed the RingCentral Call Controller™ for PCs. (Note: Call Controller™ for Mac doesn't support creating custom cover pages yet.) Here's how to create a custom fax cover page: Open the RingCentral Call Controller and click the fax icon. Select Options > Cover Page. Choose a cover page from the selections on the left, then click Add. Give your cover page a name, then click Ok. Select the cover page you've just created, then click Edit. This opens the RingCentral FaxEditor software. Use the FaxEditor to customize your cover page. Select

5 Free Ways to Promote Your Small Business Online
These five online strategies can help you spread the word about your business without having to spend a penny. Help a Reporter and Get Exposure HARO, short for "Help a Reporter Out," is a great way to share your expertise with the world and get media exposure. Basically, HARO connects journalists who are working on stories with sources who have expertise to share. Here's how HARO works: You sign up to receive email leads from reporters, authors, bloggers and producers. These leads are for all industries and can help you get your name on radio, TV, or in written articles and books. The leads arrive in your inbox, where you can decide

When first impressions mean so much, it's essential to get off to a good start with your customers. With a custom greeting, you can set the right tone for your company, department or voicemail and present a polished, professional image right from the start. To create a new greeting: 1. Go to your RingCentral account and click My Settings. 2. Click the Greetings link in the menu along the left-hand side. 3. In My Rules, click New next to the greeting you'd like to change, such as introductory or voicemail greetings. (If you'd like to change your company greeting, click the Go to Company Greeting link above the box.) 4. Follow the instructions in Record over the Phone to record over the phone.

Cultural Phone Etiquette – How to Communicate Effectively with International Customers
These days, small businesses are almost as likely to be doing business with a customer in another country as they are with someone around the corner. Thanks to the internet and improved business telecommunications, the ability to sell internationally is expanding opportunities for a growing number of businesses. However, this opportunity has created a new set of challenges for many business owners. Time zones and language barriers are among the most obvious hurdles. However, differences in cultural etiquette can also be a challenge that many face when working with customers in other countries. Since many international business communications are conducted over the phone, knowing how to effectively bridge the cultural

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