How to Choose the Best On Hold Music for Your Business
Now that you've read our Tuesday Tip about setting up music on hold, we'd thought we'd carry on the musical theme with some basics on how to choose on hold music that best promotes your brand image while also keeping your callers entertained. With a variety of new music options available at RingCentral, you'll definitely find something just right for your business. If you've ever struggled to remain on hold while having to listen to a song you didn't like, you understand why a business should carefully consider the music it chooses for its phone system. Interestingly, most small business owners invest heavily in developing their brand and

Hey, DJ! Play music for your customers while they wait. Not only will on-hold music keep them entertained, it’s good for business too — it’ll make your business sound more professional, establish your brand, and cut down on customer hang-ups. To set up music on hold: 1. Log in and click My Settings. 2. Click Music on Hold under Call Settings. 3. Select the style of music you want from the music on hold drop-down menu. 4. Click on Submit to save your changes. Select from over 12 types of music including jazz, classic, or reggae. Or click here to learn how to upload your own selection.

Toll-Free Numbers – A Great Way to Extend A Business’ Reach
For small business owners, a toll-free number is well worth the investment.  An 800, 888, 877 or 866 (855 available in October) number can support your marketing efforts and increase your ability to serve customers. If you've been on the fence about whether or not you should get a toll free number for your business, here are a few reasons why it's a smart decision that will positively impact your bottom line. Credibility Customers are more likely to make purchases when they can verify that there is actually someone to speak with on the phone. A toll-free number enables a business to establish both credibility and legitimacy, as well as create the appearance

Phone Answering Tips
With the increasing number of hours that we're all working online, it can sometimes seem like an interruption to answer the phone. However, while it can feel like a chore to pick up a call when you're entrenched in another task, it’s always smart to consider that every time the phone rings, it may be a new customer wanting to learn about what you have to offer. Thus, the phone should be considered as much of a marketing tool as your online presence or print collateral. Once you begin to consider that the phone can reinforce your brand message and serve as a vital customer touch point, you are more likely to

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