Switching from a traditional PBX system to a cloud-based business phone system offers many advantages. But before you make the switch, you may need to get the boss and other stakeholders on board. Fortunately, making the case for VoIP is easy. There are plenty of ways that cloud communications can benefit your business, including cost savings, increased productivity, and more advanced features than the phone hardware you currently have. PBX hardware is expensive, and up-front costs can be prohibitive. There are also the recurring fees for maintenance, upgrades, and training—all of which require specialized tech support. And then there’s the time involved (time is

Mobile is the new reality for business. IDC recently predicted that by 2020, mobile workers will account for nearly three-quarters of the US workforce. Your company may be there already. But are your smartphone-happy employees as effective as they should be? Let’s take a look at some of the newest must-have capabilities enabled by cloud phone systems like RingCentral Office. 1) BYOD (bring your own device) BYOD is booming. According to Tech Pro Research’s latest survey, 74 percent of organizations are either already using or planning to allow employees to bring their own devices to work. That’s great for small business owners because they don’t have to provide

SMS messages are quick and convenient, perfect for personal conversations without having to make a phone call. In a business setting, text messaging has similar advantages—but there’s always been one problem: to use it, you have to reveal your personal mobile number. RingCentral Business SMS  empowers users to send and receive text messages on tablets, smartphones, and computers using a single business telephone number that also works for voice calls and faxes. Here are five quick tips for getting the most out of Business SMS. 1) Use it Just use it. Let customers and colleagues know

RingCentral offers a range of VoIP business phones to meet your needs. They’re preconfigured to work with our virtual PBX and available with a variety of features to fit small and large businesses alike. The Polycom VVX 500 is a full-featured desktop phone perfect for receptionists who need to monitor presence for a large number of users (up to 50 with an expansion unit). The phone has 12 lines for high call capacity and HD voice2 for superior sound quality. Patented acoustic technology provides echo-free and crystal-clear conversations. The Polycom VVX 500 is designed to adapt as your business grows with software

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