How to Provide Superior Customer Service on Social Media
We are, for the most part, permanently connected to friends and loved ones around the clock, no matter their location. A movie, song, or answer to any question is just a voice search away. Welcome to the world of instant gratification, where everything is quite literally at our fingertips, and the first victim of these […]
Introducing the New RingCentral for Microsoft Teams Integration!
Did you know? RingCentral offers the largest ecosystem of integration apps in the communications and collaboration space to maximize productivity and efficiency.  That’s why we’re stoked to announce our latest robust integration into Microsoft Teams. Now, you can call and meet using RingCentral—without having to leave your Teams workspace! TL; DR – RingCentral works across […]
Dos and Don’ts of Patient Scheduling
The healthcare industry loses $150 billion per year to no-show patients. On average, clinics and practices have a no-show rate of almost 19 percent. For clinics, that means they lose revenue on almost one out of every five patients.  Dr. Tashfeen Ekram, physician and entrepreneur, came up with a formula to estimate the cost of […]