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You probably already know about many of the great advanced communications features that RingCentral brings to your business phone system. But did you know that with RingCentral for Desktop, your computer is also transformed into a complete communications solution? Here are our favorite features that will help you work smarter and turn you into a communications hero. 1) Business SMS As technology has allowed us to work from anywhere, it has also raised the expectation that people are reachable at any time via phone or email. Increasingly, text messaging is also being used for work-related communication, both between colleagues and with clients. But sending text messages from personal devices can come across as

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Last week on Thursday, December 15, RingCentral hosted its first regional event, RingCentral Forum Live in New York City. It was a huge success! More than 150 IT business leaders and partners joined us for an evening of networking, holiday cheer, and to learn more about the value of cloud communications in digital business transformation. We were privileged to have UCaaS industry expert Elka Popova of Frost & Sullivan as part of our program to share insights on IT leaders’ key challenges, priorities, and opportunities around digital business transformation. In addition, we were fortunate to have Naveed Husain, CIO of Teachers College, Columbia University

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RingCentral’s cloud-based business phone system gives you the features and flexibility to handle all of your business communication. It’s simple to set up, and unlike traditional phone hardware, doesn’t require specialized technical support or training. In fact, the system is designed so that users can handle most of their own account management. Everything is designed to work together, and there’s plenty of ways to customize RingCentral. In less than the time it takes you to read this article, you can make your business phone system even better. Set up business hours Everybody needs some downtime. Personalize your hours in your RingCentral account to control how calls are handled when you’re

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If an employee has to choose between two communications option – one is a clunky, fragmented experience and the other is an easy-to-use unified communications solution, the choice is a simple one. At RingCentral we are continually innovating to deliver a seamless experience across any device. We’re always looking for new ways to improve and streamline workflow efficiency by launching new features for employee’s communication and collaboration needs that deliver a unified experience to the user. To that end, we’ve integrated Apple’s CallKit API with RingCentral's mobile app to eliminate the step of putting an active call on hold when a

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