As we concluded the last full day of the conference, we can state that the word most frequently discussed was collaboration. Enterprises are turning to collaboration to give their employees the time and context to actually get work done. We saw this with David Sipes, RingCentral’s COO, in his Industry Vision keynote today, where he used examples from healthcare, manufacturing, and the engineering sector. To set the context he discussed the Charlie Chaplin movie, Modern Times, where Chaplin played a worker who was able to keep up for a while with the pace of his work until the pace got out of control and a

It was another great day at #EC18. This year’s conference, as No Jitter Publisher, Eric Krapf, stated, is one of the biggest in its 28-year history. A high point for us was the Havana Nights party. We enjoyed special drinks, tasty bites, hand-rolled cigars, and got to take home some festive hats. It was a great time to relax, mingle and connect with peers on hot topics from  the day. During the day in the various sessions and conversations at the booth, we heard from IT professionals, vendors, and analysts about how companies are bringing new

At Enterprise Connect 2018 RingCentral is delivering on its vision of collaborative communications by redefining the RingCentral Meetings experience. RingCentral Meetings is an integrated team messaging, online meetings, video conferencing, screen-sharing, and task management solution. Available stand-alone, the solution can be easily upgraded to the full cloud communications capabilities of RingCentral Office. With the introduction of RingCentral Meetings, we are addressing a significant market need for an integrated, best-in-class video conferencing and collaboration experience so our customers can connect and collaborate from anywhere and at any time. According to Frost &

Last week we announced our Collaborative Contact Center solution, which transforms the way organizations manage customer engagement. RingCentral Contact Center™ integrated with RingCentral Glip®, a team messaging solution, and the new RingCentral Pulse™ enable agents to communicate and collaborate across their organizations in real time to resolve customer issues efficiently. RingCentral Pulse offers a number of critical functionalities to help improve contact center performance. It provides intelligent bots that monitor, in real time, critical contact center metrics. If these metrics exceed certain thresholds, or aren’t meeting

Topics

RingCentral Contributors

  • carolyn
  • dmitry
  • richard
  • kristen
  • evie
  • patricks
  • davidl
  • brianwright
  • curtis

Guest Bloggers

  • meaghan
  • patrickg
  • johnr
  • leo
  • zac
  • jemma
  • chikodi
  • jamie
  • ekaterina
  • alexis
  • davids
  • michaelr
  • danielle

RingCentral Videos

RingCentral Videos

BirdEye