To remain competitive in today’s accelerated business environment, your teams need to always stay connected, despite geography and time zone differences. And as your company grows and opens new offices across the country and around the world, your IT team is looking for ways to consolidate multiple communications solutions and provide a consistent, easy user experience across all modes of communications, devices, and locations. But with so many communication modes available, building a truly unified experience on a global scale can be more difficult than it seems. That’s because employees in today’s digital workplace depend on phone calls, email, text messaging, team collaboration, video conferencing, and other

Momentum matters. For the fourth straight year, RingCentral is on the Deloitte Technology Fast 500 ranking of the fastest-growing public and private technology, media, telecommunications, life sciences, and energy tech companies in North America. Honorees were selected based on percentage of fiscal year revenue growth over three years. Over the course of 2017, we’ve also been recognized for our leadership position in cloud communications and collaboration by major technology analyst firms, including Gartner Inc., Frost & Sullivan, Synergy Research, and others. Add this latest Deloitte ranking to the mix, and it’s clear to see how effectively we’re translating all of this momentum into true business results. As

I’ve spent most of the last 20 years working in product marketing and product management in the contact center space. Much of my job has involved talking about trends and advancements in customer experiences and engagement. Over the years, I’ve promoted a number of interesting ways to engage with customers: 1993: Fully automated email and voice-based open enrollment 1999: Linguistics-based email response and omnichannel customer engagement 2009: Seamless customer engagement from a mobile app It’s been fun learning how technology can solve some big problems, and I love being an evangelist. But so much of what I have done has involved trying to usher people in to the future. So imagine my surprise

Thank you to everyone who attended ConnectCentral 2017, the RingCentral annual conference. Over three days in October, nearly 1,000 industry leaders, customers, partners, developers, and others came together to explore the power of connection at the industry’s premier cloud communications event. At the conference, experts from RingCentral and the industry discussed the future of the digital workplace and latest advancements in cloud communications and collaboration technologies. If you missed the conference, you can still see all the highlights from ConnectCentral 2017 in RingCentral Connection, our new digital magazine for the cloud communications community. View RingCentral Connection now to watch videos of keynote speeches, panel discussions with industry leaders, and popular


RingCentral Contributors

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