Employee experience
User Experience Design Makes All the Difference in Employee Productivity
This blog post is a summary of a recent podcast. Listen to the full podcast below.  You’re just getting into the groove of your morning when a call comes in. As you’re talking, you’re digging through your email to find the document the caller had sent you. Meanwhile, your cell phone is buzzing off the […]
Customer Experience
What HITRUST-Certified Communication Solutions Mean for Your Healthcare Facility
Although 2019 isn’t over yet, there have been at least 25 million healthcare data breaches in the U.S. this year, a startling ten million more than in 2018. These alarming numbers put patient data—even your own—at tremendous risk. This includes traditional patient-to-provider and care team communication (i.e., voice, messaging, video, faxing) that can include the […]
Employee experience
New Podcast: How UX Design is Driving Today’s Employee Experience
The design of the applications your business relies on can make or break your employee’s focus, productivity, and day. When you use thoughtfully designed, elegant tools, you provide the best opportunity to get the job done. But what does it take to bring an optimal employee experience (EX) to life? Today’s user experience (UX) design […]
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Triumph of the 800 Number
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