ringcentral connect platform
This month we are excited to release a number of new APIs that will extend programmatic capabilities of the RingCentral Connect Platform with both new and enhanced capabilities. New capabilities include: WebRTC: We released our WebRTC API in beta back in March of this year at the time of the LAUNCH Festival Hackathon. We are happy to announce that this service is now out of beta and available for general use. The WebRTC SDK and demo app is available on GitHub. Thanks

unwanted calls
The phone rings. Your attention is piqued. Is it new business? Your pulse quickens as you imagine the opportunity that awaits. You pick up the phone and introduce yourself in your most professional voice and… …“You are due a large repayment for your PPI claim as well as compensation for that 5 car pile up, remember.” Your shoulders drop and disappointment quickly turns to frustration; this is a business headache you wish you could avoid. Whilst cold calling can be a nuisance that ties up the line and wastes your time, it’s not the only villain when it comes to unwanted calls. There are also the ‘talkers’; those particular individuals

cloud integrations
For quite some time, certainly going back several decades, various key elements of information technology have been evolving on parallel tracks. Specifically, I’m thinking about applications, business communications and platforms. The evolution has been rapid, and at times, a bit confusing. Now, though, we’re seeing these parallel tracks in the process of merging as the cloud has matured enough to become a focal point for what is increasingly viewed as the most efficient, cost-effective and reliable model for business computing in the broadest sense of that term. More than anytime in the past, we are seeing the seamless enablement of the anywhere, anytime, any device, always available work

RC web phone demo
In case you are unfamiliar with WebRTC it allows developers to embed voice communications in web based business tools and services such as CRM, call centers, and web applications. You can use RingCentral WebRTC to create simplified experiences for your call operators and customers. RingCentral WebRTC empowers users to create and receive voice calls directly from within their primary web interface which supports the WebRTC protocol without the need of a multi-leg soft phone application. What was the process to reach GA for RingCentral WebRTC and why is it so important to developers that we battle-tested this solution? The RingCentral Cloud Communication Platform is no stranger to WebRTC protocol. The RingCentral for


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