In 2017 your marketing strategy must evolve beyond just your company website. As more and more trends, enter the market, it’s wise for you to learn ways they can benefit your small business. The following trends can be applied to nearly any business to maximize customer engagement and capture more sales. Better Analytics and Customer Targeting Developing a system in place to obtain customer data is not an option. By now you must know who your customer base is, when peak times are, what payment methods they prefer, etc. Without that data, you will not be able to apply many of the trends and advances presented here and on future lists effectively. The good news

One thing’s certain: Most people have trouble keeping up with their email. In fact, people reply faster, with fewer words, and to fewer emails as the volume in their inbox increases.* So, it comes as no surprise that people are finding better ways to communicate. Workplace collaboration software, also known as team messaging, is taking the enterprise communications world by storm and was the hot topic on everyone’s lips at this year’s Enterprise Connect. To demonstrate the impact of team messaging in the workplace, Ipsos conducted a Public Affairs study on behalf of RingCentral.** The infographic below captures the staggering findings surrounding the

“You don’t understand: We’re small, and my customers are the lifeblood of my business. I can’t afford to miss a call. I need it to work.” The number of times I heard this sentiment from someone considering RingCentral while I was selling to small businesses is too great to count. “I need it to work, too. It’s how I pay my student loans,” I’d reply. Hearing this, they’d concede that my money was also on the line with our product, and the conversation would continue from there. The vision with Agile CRM for RingCentral is for our customers to be able to have it all. To

  We are thrilled to announce that TMC, a global, integrated media company helping clients build communities in print, in person and online, has named Next Generation RingCentral Office as a 2017 Unified Communications Product of the Year Award winner. A highly reputable recognition in the communications and technology sector, the TMC awards program selects winners that are leaders in the marketplace. The judges at TMC selected Next Generation RingCentral Office for its product design and innovation. An entirely reimagined user experience for

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