When the engineering and construction firm Structural Group decided to junk its on-premises phone system in favor of a cloud service six years ago, it didn’t initially pick RingCentral. What prompted the company to switch last year was that RingCentral offered so much more, in addition to dependable business phone service, said Structural Group CIO Jason Kasch. “For us, it was all about now the collaborative process,” he said, speaking as part of a case studies session about moving to unified communications as a service (UCaaS) at the Enterprise Connect conference in Orlando. “It wasn't about disaster recovery, saving

The third day of the Enterprise Connect conference in Orlando featured several sessions promising to sort hype from substance for team messaging, unified communications as a service (UCaaS), and cloud APIs. RingCentral was in the middle of those conversations, making the case for a collaborative communications platform that pulls all those elements together. In a keynote stage panel interview, Beth Schultz, conference co-chair and Editor of No Jitter, called team messaging a “crazy market” with new entrants continuously appearing on the scene. She suggested one problem is leaving users confused about which application is supposed to be the center of the experience, their unified communications client

Having just unveiled RingCentral team messaging APIs as part of our open platform for collaborative communications, we got a chance to showcase their power at TADHack, an event that brings together businesses, developers, non-coders, and anyone else interested in integrating business communications into their applications or services to solve local and global issues.  We wanted to see what developers would do with our team messaging APIs for RingCentral Glip, including the use of our bot developer kits. First prize of $3,000 went to Justin Haefner of Minnesota for his Elder Connected Care project, which uses a team messaging conversation to

The importance of team messaging and APIs to a truly unified collaborative communications experience were the two main themes RingCentral wanted to promote at the Enterprise Connect conference in Orlando, following last week’s announcement of the next generation of RingCentral Office and an expanded API suite that includes team messaging. Those also turned out to be major themes of the conference as a whole. Team collaboration topped the conference themes remarked on by Eric Krapf, general manager and program chair of Enterprise Connect and publisher of No Jitter, when he introduced Tuesday’s main stage events, and APIs were second on his list. “APIs are a big part of the reason

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